* [Blog](https://www.paloaltonetworks.com/blog) * [Palo Alto Networks](https://www.paloaltonetworks.com/blog/corporate/) * [未分類](https://www.paloaltonetworks.com/blog/category/%e6%9c%aa%e5%88%86%e9%a1%9e/?lang=fr) * CYBERFORCE 人物介紹系列：用最佳實務評估... # CYBERFORCE 人物介紹系列：用最佳實務評估來促成技術對話轉型 [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.paloaltonetworks.com%2Fblog%2F2019%2F02%2Fcyberforce-profile-series-tw%2F%3Flang%3Dzh-hant) [](https://twitter.com/share?text=CYBERFORCE+%E4%BA%BA%E7%89%A9%E4%BB%8B%E7%B4%B9%E7%B3%BB%E5%88%97%EF%BC%9A%E7%94%A8%E6%9C%80%E4%BD%B3%E5%AF%A6%E5%8B%99%E8%A9%95%E4%BC%B0%E4%BE%86%E4%BF%83%E6%88%90%E6%8A%80%E8%A1%93%E5%B0%8D%E8%A9%B1%E8%BD%89%E5%9E%8B&url=https%3A%2F%2Fwww.paloaltonetworks.com%2Fblog%2F2019%2F02%2Fcyberforce-profile-series-tw%2F%3Flang%3Dzh-hant) [](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.paloaltonetworks.com%2Fblog%2F2019%2F02%2Fcyberforce-profile-series-tw%2F%3Flang%3Dzh-hant&title=CYBERFORCE+%E4%BA%BA%E7%89%A9%E4%BB%8B%E7%B4%B9%E7%B3%BB%E5%88%97%EF%BC%9A%E7%94%A8%E6%9C%80%E4%BD%B3%E5%AF%A6%E5%8B%99%E8%A9%95%E4%BC%B0%E4%BE%86%E4%BF%83%E6%88%90%E6%8A%80%E8%A1%93%E5%B0%8D%E8%A9%B1%E8%BD%89%E5%9E%8B&summary=&source=) [](https://www.paloaltonetworks.com//www.reddit.com/submit?url=https://www.paloaltonetworks.com/blog/2019/02/cyberforce-profile-series-tw/?lang=zh-hant&ts=markdown) \[\](mailto:?subject=CYBERFORCE 人物介紹系列：用最佳實務評估來促成技術對話轉型) Link copied By [Carrie Krinock](https://www.paloaltonetworks.com/blog/author/carrie-krinock/?lang=zh-hant&ts=markdown "Posts by Carrie Krinock") Feb 26, 2019 1 minutes [未分類](https://www.paloaltonetworks.com/blog/category/%e6%9c%aa%e5%88%86%e9%a1%9e/?lang=fr&ts=markdown) This post is also available in: [English (英語)](https://www.paloaltonetworks.com/blog/2018/10/partner-cyberforce-profile-series-transforming-technical-conversations-best-practice-assessment/ "Switch to 英語(English)") [简体中文 (簡體中文)](https://www.paloaltonetworks.com/blog/2019/02/cyberforce-profile-cn/?lang=zh-hans "Switch to 簡體中文(简体中文)") [日本語 (日語)](https://www.paloaltonetworks.com/blog/2019/02/cyberforce-profile-series-jp/?lang=ja "Switch to 日語(日本語)") [한국어 (韓語)](https://www.paloaltonetworks.com/blog/2019/02/cyberforce-profile-series-kr/?lang=ko "Switch to 韓語(한국어)") *CYBERFORCE* *係用來介紹* *NextWave* *合作夥伴社群中的佼佼者，這些將客戶置於優先的合作夥伴工程師不僅有著備受信賴的安全專業知識，也隨時將重心放在抵禦網路攻擊上。* **他是 Chris，CYBERFORCE 英雄 029 號** Chris Yates 任職於以德州為基地的 Critical Start，是在網路安全業界打拼了 25 年的老員工。 有著教育碩士學位的 Chris 持續地將他學校和職涯中的所學應用至協助周遭的人身上，而這也包括他所服務的客戶。「和新客戶開始對談時，我都會先說：『請告訴我你的故事吧。』我花了許多時間去聆聽客戶所描述的痛點，而不是忙著說話。」 **專業工具** 運用 Palo Alto Networks 的[最佳實務評估 (BPA)](https://www.paloaltonetworks.com/partners/nextwave-partner-portal/best-practice-assesment?ts=markdown)，Chris 能以最有效率的方式將技術對話轉變為企業層級的對話。BPA 能全盤評鑑客戶的平台設定，不僅衡量客戶的功能採用情況、驗證他們的政策是否符合最佳實務，並且還能在最佳實務檢查失敗後，提供如何補救的建議與指示。 在近期與石油及能源業界的客戶開會時，BPA 及熱圖功能提供了各式指標和可視性，讓客戶看到採用新的 Security Operating Platform 功能後，能帶來哪些重大的改善。不拘泥在和執行長討論各種技術與功能細節上，圍繞指標和可視性的做法在提升討論質量的同時，證明了該公司的網路安全需要進一步的投資，並且立即得到董事會的核准。 在 BPA 問世以前，Chris 說：「其實很難製作管理用的指標，尤其是對網路安全工具而言。」他繼續說道：「現在我們能提供衡量進度的數據，而客戶們就愛看到這些白紙黑字的東西。這對資訊長而言也是前所未有的體驗，現在他們能夠將這些數據分享給董事會，並且立即取得計劃的下個階段所需的預算。」 **寶貴經歷的認可** 身為 CYBERFORCE 的工程師，Chris 有權存取許多和客戶開會及對話時能提供助益的資源與工具。 「CYBERFORCE 賦予我們遠超尋常銷售工程師認證和檢定的信度，並認可了我們脫穎而出的參與程度。」Chris 說。「客戶對我們有信心。合作夥伴社群對我們有信心。而 Palo Alto Networks 不只對我們有信心，還提供我們所需的支援。」 在 SE 和科技高峰會等 Palo Alto Networks 的活動中，CYBERFORCE 的成員皆可獲得特殊的受邀機會，並和其他 Chris 所看重的 CYBERFORCE 成員交流。「身為這個精英社群的一份子，我們不僅全都在一條船上，我們也信任彼此做為同儕的能力。我們能互相協助、交換最佳實務作法、分享哪些工具最具效率，然後一起邁向成功。」 Chris 有著不少驚人的經歷、認證與技能。觀看下方影片瞭解更多。 *** ** * ** *** ## Related Blogs ### [未分類](https://www.paloaltonetworks.com/blog/category/%e6%9c%aa%e5%88%86%e9%a1%9e/?lang=fr&ts=markdown) [#### Strata Copilot - 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