* [Blog](https://www.paloaltonetworks.com/blog) * [Palo Alto Networks](https://www.paloaltonetworks.com/blog/corporate/) * [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/) * Tech Docs: Release Highli... # Tech Docs: Release Highlights in GlobalProtect Cloud Service 1.3.0 [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.paloaltonetworks.com%2Fblog%2F2019%2F02%2Ftech-docs-release-highlights-globalprotect-cloud-service-1-3-0%2F) [](https://twitter.com/share?text=Tech+Docs%3A+Release+Highlights+in+GlobalProtect+Cloud+Service+1.3.0&url=https%3A%2F%2Fwww.paloaltonetworks.com%2Fblog%2F2019%2F02%2Ftech-docs-release-highlights-globalprotect-cloud-service-1-3-0%2F) [](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.paloaltonetworks.com%2Fblog%2F2019%2F02%2Ftech-docs-release-highlights-globalprotect-cloud-service-1-3-0%2F&title=Tech+Docs%3A+Release+Highlights+in+GlobalProtect+Cloud+Service+1.3.0&summary=&source=) [](https://www.paloaltonetworks.com//www.reddit.com/submit?url=https://www.paloaltonetworks.com/blog/2019/02/tech-docs-release-highlights-globalprotect-cloud-service-1-3-0/&ts=markdown) \[\](mailto:?subject=Tech Docs: Release Highlights in GlobalProtect Cloud Service 1.3.0) Link copied By [Dewane VanLeuven](https://www.paloaltonetworks.com/blog/author/dewane-vanleuven/?ts=markdown "Posts by Dewane VanLeuven") Feb 25, 2019 2 minutes [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown) [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [GlobalProtect cloud service](https://www.paloaltonetworks.com/blog/tag/globalprotect-cloud-service/?ts=markdown) GlobalProtect cloud service 1.3.0 has the following new features and documentation updates for those features: **[Quality of Service (QoS)](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-admin/prepare-the-globalprotect-cloud-service-infrastructure/configure-quality-of-service-in-gpcs.html)** -- The same QoS marking and shaping features as are available today in Palo Alto Networks next-generation firewalls. **[Support for more than three service connections](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-admin/prepare-the-globalprotect-cloud-service-infrastructure/gp-cloud-service-licensing.html)** --You can now configure up to 100 service connections. ![](https://www.paloaltonetworks.com/blog/wp-content/uploads/2019/02/TDGPCS1.png) **Additional Bandwidth Choices for Remote Networks** -- You can now select 20 or 150 Mbps, in addition to the existing bandwidth choices. **[Expanded Visibility for Mobile Users](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-admin/global-protect-cloud-service-for-mobile-users/configure-the-gp-cloud-service-for-mobile-users.html)** -- You can check the mobile users' client OS, last login time, and public IP address in the **Panorama \> Cloud Services \> Status \> Status** area. ![](https://www.paloaltonetworks.com/blog/wp-content/uploads/2019/02/mobile-users-user-status-information-last-90-days-500x246.png) **[Multiple GlobalProtect Cloud Service Instances on a Single Panorama Appliance (Multi-Tenancy)](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-admin/prepare-the-globalprotect-cloud-service-infrastructure/manage-multiple-tenants-in-gpcs.html)** -- You can host and manage multiple GlobalProtect cloud service instances (*tenants*) on a single Panorama appliance. **GlobalProtect App Generate Ticket Option** -- GlobalProtect cloud service now supports the GlobalProtect app feature which allows users to [disable the GlobalProtect app for Windows](https://docs.paloaltonetworks.com/globalprotect/4-1/globalprotect-app-user-guide/globalprotect-app-for-windows/disable-the-globalprotect-app-for-windows.html) or [Mac](https://docs.paloaltonetworks.com/globalprotect/4-1/globalprotect-app-user-guide/globalprotect-app-for-mac/disable-the-globalprotect-app-for-mac.html) when they have an administrator-provided ticket number. **[Persistent Public IP Addresses for Mobile User Gateways](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-admin/prepare-the-globalprotect-cloud-service-infrastructure/retrieve-ip-addresses-of-gp-cloud-service-firewalls.html#id7d918ae4-3281-4cf4-a5b7-8dc96ba988f8)** -- GlobalProtect cloud service now assigns a unique set of IP addresses for existing mobile users and reserves an extra set for possible mobile user scaling events. **[PAN-OS 8.1 Support](https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect-cloud-service/what-features-does-gpcs-support.html)** -- Support for PAN-OS features that were released in 8.1. **Other recent tech docs updates:** Instructions to [secure a Citrix SD-WAN](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-admin/secure-sdwans-with-gp-cloud-service/citrix-sdwan-solution-guide.html) with GlobalProtect cloud service A table that shows [how and when GlobalProtect cloud service updates its software components](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-admin/troubleshoot-the-globalprotect-cloud-service/release-cadence-for-gpcs-infrastructure-updates.html) A new chapter in the Compatibility Matrix [showing features that GlobalProtect cloud service supports](https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect-cloud-service/what-features-does-gpcs-support.html) As always, you can find our content [on our Technical Documentation site](https://docs.paloaltonetworks.com). Happy reading! Your friendly Technical Documentation team Have questions? Contact us at [documentation@paloaltonetworks.com](mailto:documentation@paloaltonetworks.com). *** ** * ** *** ## Related Blogs ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [#### TechDocs: GlobalProtect Cloud Service](https://www.paloaltonetworks.com/blog/2019/04/techdocs-globalprotect-cloud-service/) ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [#### Tech Docs: GlobalProtect Cloud Service Updates Added to Getting Started Guide](https://www.paloaltonetworks.com/blog/2018/11/tech-docs-globalprotect-cloud-service-updates-added-getting-started-guide/) ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [#### Tech Docs: Release Highlights for GlobalProtect Cloud Service 1.2](https://www.paloaltonetworks.com/blog/2018/10/tech-docs-release-highlights-globalprotect-cloud-service-1-2/) ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [#### Tech Docs: Panorama Plugin for Cisco ACI](https://www.paloaltonetworks.com/blog/2019/04/tech-docs-panorama-plugin-cisco-aci/) ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Secure the Future](https://www.paloaltonetworks.com/blog/category/secure-the-future/?ts=markdown), [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [#### Tech Docs: Get Started with Cortex XDR](https://www.paloaltonetworks.com/blog/2019/03/tech-docs-get-started-cortex-xdr/) ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Secure the Cloud](https://www.paloaltonetworks.com/blog/category/secure-the-cloud/?ts=markdown), [Use-Cases](https://www.paloaltonetworks.com/blog/sase/category/use-cases/?ts=markdown) [#### Times Are Changing for Remote Access](https://www.paloaltonetworks.com/blog/2019/03/times-changing-remote-access/) ### Subscribe to the Blog! 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