* [Blog](https://www.paloaltonetworks.com/blog) * [Security Operations](https://www.paloaltonetworks.com/blog/security-operations/) * [Must-Read Articles](https://www.paloaltonetworks.com/blog/security-operations/category/must-read-articles/) * Cortex XSOAR for Automate... # Cortex XSOAR for Automated Ransomware Response [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.paloaltonetworks.com%2Fblog%2Fsecurity-operations%2Fcortex-xsoar-for-automated-ransomware-response%2F) [](https://twitter.com/share?text=Cortex+XSOAR+for+Automated+Ransomware+Response&url=https%3A%2F%2Fwww.paloaltonetworks.com%2Fblog%2Fsecurity-operations%2Fcortex-xsoar-for-automated-ransomware-response%2F) [](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.paloaltonetworks.com%2Fblog%2Fsecurity-operations%2Fcortex-xsoar-for-automated-ransomware-response%2F&title=Cortex+XSOAR+for+Automated+Ransomware+Response&summary=&source=) [](https://www.paloaltonetworks.com//www.reddit.com/submit?url=https://www.paloaltonetworks.com/blog/security-operations/cortex-xsoar-for-automated-ransomware-response/&ts=markdown) \[\](mailto:?subject=Cortex XSOAR for Automated Ransomware Response) Link copied By [Pramukh Ganeshamurthy](https://www.paloaltonetworks.com/blog/author/pramukh-ganeshamurthy/?ts=markdown "Posts by Pramukh Ganeshamurthy") Mar 18, 2021 3 minutes [Must-Read Articles](https://www.paloaltonetworks.com/blog/security-operations/category/must-read-articles/?ts=markdown) [Automation](https://www.paloaltonetworks.com/blog/tag/automation/?ts=markdown) [Cortex XSOAR](https://www.paloaltonetworks.com/blog/tag/cortex-xsoar/?ts=markdown) [Incident Response](https://www.paloaltonetworks.com/blog/tag/incident-response/?ts=markdown) [ransomware](https://www.paloaltonetworks.com/blog/tag/ransomware/?ts=markdown) With digitization becoming a mainstream phenomenon, cyber hacking is fast evolving to resemble more like yesteryears organized crime. If there is a type of attack that has become more prevalent and hugely successful and profitable business for hackers, it has to be ransomware. Ransomware attacks can unfold in a classic Hollywood crime thriller movie style. There is a villain, a malicious perpetrator, a victim, suspense, use of threat and last but not the least, a hefty ransom that needs to be paid before it's too late! Emotions run high on all sides. The victim is left at the mercy of the perpetrator and is looking to the incident responder to come to the rescue. To help incident responders combat this threat, Cortex XSOAR has just the toolkit to help incident responders be more effective in dealing with these nefarious actors. Cortex XSOAR's **Ransomware content pack** can immediately help incident response, threat intelligence, and SecOps teams to standardize and speed-up post-intrusion response processes. This content pack automates most of the ransomware response steps, allowing the incident response and SecOps teams to add their guidance and input. This pack can help incident responders better understand their position and exposure against threat actors by collecting the required information from your environment, executing the investigation steps, containing the incident, and visualizing the data with its custom post-intrusion ransomware layout. ![](https://www.paloaltonetworks.com/blog/wp-content/uploads/2021/03/word-image-128.png) *Ransomware dashboard that is a part of the content pack* ![](https://www.paloaltonetworks.com/blog/wp-content/uploads/2021/03/word-image-129.png) *The Ransomware content pack is available for download from the Cortex XSOAR Marketplace* **How does the Ransomware content pack work ?** When a ransomware attack is detected by one of several alert sources such as Cortex XDR, this pack automatically triggers the post-intrusion ransomware investigation and response playbook to identify, investigate, and contain the ransomware attack. The Ransomware content pack requires the ransom note and an example of an encrypted file to identify the ransomware variant and find the most appropriate recovery tool via the [online database](https://id-ransomware.malwarehunterteam.com/). All the relevant stakeholders are automatically notified of the attack. The playbook includes a manual task for determining the incident timeline that is essential part of the recovery process. Since the data encryption is the final step in the attack, prior attacker actions are investigated. ![](https://www.paloaltonetworks.com/blog/wp-content/uploads/2021/03/word-image-130.png) *Expanded view of the advanced forensics investigation task of the playbook* The playbook includes options to further investigate the activity of the user whose files were encrypted, and identify additional endpoints that experienced the attack. If auto-remediation is approved, the malicious indicators from the ransom note are automatically blocked. Alternatively, the containment can be done manually as well. To learn more about the associated integrations, playbooks, scripts, commands, and automations please refer to the [playbook documentation](https://xsoar.pan.dev/docs/reference/playbooks/post-intrusion-ransomware-investigation)section. **Conclusion** With the help of the Ransomware content pack and Cortex XSOAR core capabilities and integrations, incident response, SecOps, and threat intel teams can save many hours of manual labor trying to piece disparate sources of information together from multiple tools. Cortex XSOAR can automate the whole process of user investigation, endpoint isolation, notifications, enrichment, and threat hunting by orchestrating across SIEM, firewalls, endpoint security, and threat intelligence sources so that response teams can quickly shut down the ransomware, minimize the risk of losing data, limit the financial impact of ransom demands and its impact on the enterprise. Don't have Cortex XSOAR yet? Try the [free Community Edition](https://start.paloaltonetworks.com/sign-up-for-community-edition.html) today. *** ** * ** *** ## Related Blogs ### [Playbook of the Week](https://www.paloaltonetworks.com/blog/security-operations/category/playbook-of-the-week/?ts=markdown) [#### Playbook Of The Week - New Features for Better Response to Phishing Campaigns](https://www.paloaltonetworks.com/blog/security-operations/playbook-of-the-week-new-features-for-better-response-to-phishing-campaigns/) ### [Must-Read Articles](https://www.paloaltonetworks.com/blog/security-operations/category/must-read-articles/?ts=markdown), [Points of View](https://www.paloaltonetworks.com/blog/category/points-of-view/?ts=markdown), [Product Features](https://www.paloaltonetworks.com/blog/security-operations/category/product-features/?ts=markdown), [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown) [#### Multiplying Force with Automation --- Reducing the Soul Crushing Work](https://www.paloaltonetworks.com/blog/2023/08/multiplying-force-with-automation/) ### [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown), [Must-Read Articles](https://www.paloaltonetworks.com/blog/security-operations/category/must-read-articles/?ts=markdown), [News and Events](https://www.paloaltonetworks.com/blog/security-operations/category/news-and-events/?ts=markdown) [#### Cortex XSOAR Marketplace's Top Contributors for April - June 2023!](https://www.paloaltonetworks.com/blog/security-operations/cortex-xsoar-marketplaces-top-contributors-for-april-june-2023/) ### [Playbook of the Week](https://www.paloaltonetworks.com/blog/security-operations/category/playbook-of-the-week/?ts=markdown) [#### Playbook of the Week: Automate Anything with the Default Playbook](https://www.paloaltonetworks.com/blog/security-operations/playbook-of-the-week-automate-anything-with-the-default-playbook/) ### [Must-Read Articles](https://www.paloaltonetworks.com/blog/security-operations/category/must-read-articles/?ts=markdown) [#### The Reality of No-Code Security Automation](https://www.paloaltonetworks.com/blog/security-operations/the-reality-of-no-code-security-automation/) ### [Must-Read Articles](https://www.paloaltonetworks.com/blog/security-operations/category/must-read-articles/?ts=markdown), [Partner Integrations](https://www.paloaltonetworks.com/blog/security-operations/category/partner-integrations/?ts=markdown), [Use-Cases](https://www.paloaltonetworks.com/blog/security-operations/category/use-cases/?ts=markdown) [#### Auto-Quarantine Phishing Threats with Cortex XSOAR and Cofense Vision](https://www.paloaltonetworks.com/blog/security-operations/auto-quarantine-phishing-threats-with-cortex-xsoar-and-cofense-vision/) ### Subscribe to Security Operations Blogs! Sign up to receive must-read articles, Playbooks of the Week, new feature announcements, and more. ![spinner](https://www.paloaltonetworks.com/blog/wp-content/themes/panwblog2023/dist/images/ajax-loader.gif) Sign up Please enter a valid email. By submitting this form, you agree to our [Terms of Use](https://www.paloaltonetworks.com/legal-notices/terms-of-use?ts=markdown) and acknowledge our [Privacy Statement](https://www.paloaltonetworks.com/legal-notices/privacy?ts=markdown). Please look for a confirmation email from us. If you don't receive it in the next 10 minutes, please check your spam folder. This site is protected by reCAPTCHA and the Google [Privacy Policy](https://policies.google.com/privacy) and [Terms of Service](https://policies.google.com/terms) apply. {#footer} {#footer} ## Products and Services * [AI-Powered Network Security Platform](https://www.paloaltonetworks.com/network-security?ts=markdown) * [Secure AI by Design](https://www.paloaltonetworks.com/precision-ai-security/secure-ai-by-design?ts=markdown) * [Prisma AIRS](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown) * [AI Access Security](https://www.paloaltonetworks.com/sase/ai-access-security?ts=markdown) * [Cloud Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown) * [Advanced Threat Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown) * [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown) * [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown) * [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown) * [Enterprise Data Loss Prevention](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown) * [Enterprise IoT Security](https://www.paloaltonetworks.com/network-security/enterprise-device-security?ts=markdown) * [Medical IoT Security](https://www.paloaltonetworks.com/network-security/medical-device-security?ts=markdown) * [Industrial OT Security](https://www.paloaltonetworks.com/network-security/medical-device-security?ts=markdown) * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown) * [Next-Generation Firewalls](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown) * [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown) * [Software Firewalls](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown) * [Strata Cloud Manager](https://www.paloaltonetworks.com/network-security/strata-cloud-manager?ts=markdown) * [SD-WAN for NGFW](https://www.paloaltonetworks.com/network-security/sd-wan-subscription?ts=markdown) * [PAN-OS](https://www.paloaltonetworks.com/network-security/pan-os?ts=markdown) * [Panorama](https://www.paloaltonetworks.com/network-security/panorama?ts=markdown) * [Secure Access Service Edge](https://www.paloaltonetworks.com/sase?ts=markdown) * [Prisma SASE](https://www.paloaltonetworks.com/sase?ts=markdown) * [Application Acceleration](https://www.paloaltonetworks.com/sase/app-acceleration?ts=markdown) * [Autonomous Digital Experience Management](https://www.paloaltonetworks.com/sase/adem?ts=markdown) * [Enterprise DLP](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown) * [Prisma Access](https://www.paloaltonetworks.com/sase/access?ts=markdown) * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown) * [Prisma SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown) * [Remote Browser Isolation](https://www.paloaltonetworks.com/sase/remote-browser-isolation?ts=markdown) * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown) * [AI-Driven Security Operations Platform](https://www.paloaltonetworks.com/cortex?ts=markdown) * [Cloud Security](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown) * [Cortex Cloud](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown) * [Application Security](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown) * [Cloud Posture Security](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown) * [Cloud Runtime Security](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown) * [Prisma Cloud](https://www.paloaltonetworks.com/prisma/cloud?ts=markdown) * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex?ts=markdown) * [Cortex XSIAM](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown) * [Cortex XDR](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown) * [Cortex XSOAR](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown) * [Cortex Xpanse](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown) * [Unit 42 Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown) * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown) * [Threat Intel and Incident Response Services](https://www.paloaltonetworks.com/unit42?ts=markdown) * [Proactive Assessments](https://www.paloaltonetworks.com/unit42/assess?ts=markdown) * [Incident Response](https://www.paloaltonetworks.com/unit42/respond?ts=markdown) * [Transform Your Security Strategy](https://www.paloaltonetworks.com/unit42/transform?ts=markdown) * [Discover Threat Intelligence](https://www.paloaltonetworks.com/unit42/threat-intelligence-partners?ts=markdown) ## Company * [About Us](https://www.paloaltonetworks.com/about-us?ts=markdown) * [Careers](https://jobs.paloaltonetworks.com/en/) * [Contact Us](https://www.paloaltonetworks.com/company/contact-sales?ts=markdown) * [Corporate Responsibility](https://www.paloaltonetworks.com/about-us/corporate-responsibility?ts=markdown) * [Customers](https://www.paloaltonetworks.com/customers?ts=markdown) * [Investor Relations](https://investors.paloaltonetworks.com/) * [Location](https://www.paloaltonetworks.com/about-us/locations?ts=markdown) * [Newsroom](https://www.paloaltonetworks.com/company/newsroom?ts=markdown) ## Popular Links * [Blog](https://www.paloaltonetworks.com/blog/?ts=markdown) * [Communities](https://www.paloaltonetworks.com/communities?ts=markdown) * [Content Library](https://www.paloaltonetworks.com/resources?ts=markdown) * [Cyberpedia](https://www.paloaltonetworks.com/cyberpedia?ts=markdown) * [Event Center](https://events.paloaltonetworks.com/) * [Manage Email Preferences](https://start.paloaltonetworks.com/preference-center) * [Products A-Z](https://www.paloaltonetworks.com/products/products-a-z?ts=markdown) * [Product Certifications](https://www.paloaltonetworks.com/legal-notices/trust-center/compliance?ts=markdown) * [Report a Vulnerability](https://www.paloaltonetworks.com/security-disclosure?ts=markdown) * [Sitemap](https://www.paloaltonetworks.com/sitemap?ts=markdown) * [Tech Docs](https://docs.paloaltonetworks.com/) * [Unit 42](https://unit42.paloaltonetworks.com/) * [Do Not Sell or Share My Personal Information](https://panwedd.exterro.net/portal/dsar.htm?target=panwedd) ![PAN logo](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/pan-logo-dark.svg) * [Privacy](https://www.paloaltonetworks.com/legal-notices/privacy?ts=markdown) * [Trust Center](https://www.paloaltonetworks.com/legal-notices/trust-center?ts=markdown) * [Terms of Use](https://www.paloaltonetworks.com/legal-notices/terms-of-use?ts=markdown) * [Documents](https://www.paloaltonetworks.com/legal?ts=markdown) Copyright © 2026 Palo Alto Networks. All Rights Reserved * [![Youtube](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/youtube-black.svg)](https://www.youtube.com/user/paloaltonetworks) * [![Podcast](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/icons/podcast.svg)](https://www.paloaltonetworks.com/podcasts/threat-vector?ts=markdown) * [![Facebook](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/facebook-black.svg)](https://www.facebook.com/PaloAltoNetworks/) * [![LinkedIn](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/linkedin-black.svg)](https://www.linkedin.com/company/palo-alto-networks) * [![Twitter](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/twitter-x-black.svg)](https://twitter.com/PaloAltoNtwks) * EN Select your language