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[Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown) [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown) Sep 22, 2021 By [Steve Blaz](https://www.paloaltonetworks.com/blog/author/steve-blaz/?ts=markdown "Posts by Steve Blaz") ## Palo Alto Networks *** ** * ** *** [Announcements](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown) *** ** * ** *** [Company \& Culture](https://www.paloaltonetworks.com/blog/category/company-culture/?ts=markdown) *** ** * ** *** [Points of View](https://www.paloaltonetworks.com/blog/category/points-of-view/?ts=markdown) *** ** * ** *** [Public Sector](https://www.paloaltonetworks.com/blog/category/public-sector/?ts=markdown) *** ** * ** *** [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown) *** ** * ** *** [Partners](https://www.paloaltonetworks.com/blog/category/partners/?ts=markdown) *** ** * ** *** ![Palo Alto Networks Awarded J.D. Power and TSIA Certification for Second Consecutive Year](https://www.paloaltonetworks.com/blog/wp-content/uploads/2016/11/blog-generic-banner-1.jpg) [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown) ## [Palo Alto Networks Awarded J.D. Power and TSIA Certification for Second Con...](https://www.paloaltonetworks.com/blog/2017/02/palo-alto-networks-awarded-j-d-power-tsia-certification-second-consecutive-year/) For the second consecutive year, I'm happy to announce that TSIA, the Technology Services Industry Association, and J.D. Power have recognized Palo Alto Networks for providing our ... Feb 27, 2017 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") ### Subscribe to the Blog! 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