* [Blog](https://www.paloaltonetworks.com/blog) * [Palo Alto Networks](https://www.paloaltonetworks.com/blog/corporate) * TSIA # Palo Alto Networks ## TSIA [![7 Straight Years of Delivering Outstanding Customer Service](https://www.paloaltonetworks.com/blog/wp-content/uploads/2021/09/Explaining.jpg)](https://www.paloaltonetworks.com/blog/2021/09/delivering-outstanding-customer-service/) [7 Straight Years of Delivering Outstanding Customer Service \-----------------------------------------------------------](https://www.paloaltonetworks.com/blog/2021/09/delivering-outstanding-customer-service/) For the seventh consecutive year Palo Alto Networks gained top honors for outstanding customer service from the TSIA and JD Power. [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown) [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown) Sep 22, 2021 By [Steve Blaz](https://www.paloaltonetworks.com/blog/author/steve-blaz/?ts=markdown "Posts by Steve Blaz") ## Palo Alto Networks *** ** * ** *** [Announcements](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown) *** ** * ** *** [Company \& Culture](https://www.paloaltonetworks.com/blog/category/company-culture/?ts=markdown) *** ** * ** *** [Points of View](https://www.paloaltonetworks.com/blog/category/points-of-view/?ts=markdown) *** ** * ** *** [Public Sector](https://www.paloaltonetworks.com/blog/category/public-sector/?ts=markdown) *** ** * ** *** [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown) *** ** * ** *** [Partners](https://www.paloaltonetworks.com/blog/category/partners/?ts=markdown) *** ** * ** *** ![Palo Alto Networks Recognized for Assisted Technical Support Excellence by J.D. Power and TSIA for 3rd Consecutive Year](https://www.paloaltonetworks.com/blog/wp-content/uploads/2016/11/blog-generic-banner-1.jpg) [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown), [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown) ## [Palo Alto Networks Recognized for Assisted Technical Support Excellence by ...](https://www.paloaltonetworks.com/blog/2018/02/palo-alto-networks-recognized-for-assisted-technical-support-excellence-by-j-d-power-and-tsia-for-3rd-consecutive-year/) J.D. Power and TSIA, the Technology Services Industry Association, have recognized Palo Alto Networks for providing our customers with an "Outstanding... Feb 21, 2018 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") ![Channel Scoop – July 21, 2017](https://www.paloaltonetworks.com/blog/wp-content/uploads/2017/04/PAN-channel-scoop-banner-498x269-v2.jpg) [Channel Scoop](https://www.paloaltonetworks.com/blog/category/channel-scoop/?ts=markdown), [Partners](https://www.paloaltonetworks.com/blog/category/partners/?ts=markdown) ## [Channel Scoop -- July 21, 2017](https://www.paloaltonetworks.com/blog/2017/07/partner-channel-scoop-july-21-2017/) Dig into this week's NextWave Partner Channel Scoop. Jul 21, 2017 By [Lang Tibbils](https://www.paloaltonetworks.com/blog/author/lang-tibbils/?ts=markdown "Posts by Lang Tibbils") ![Palo Alto Networks News of the Week – March 4, 2017](https://www.paloaltonetworks.com/blog/wp-content/uploads/2016/11/blog-generic-banner-1.jpg) [News of the Week](https://www.paloaltonetworks.com/blog/category/news-of-the-week/?ts=markdown) ## [Palo Alto Networks News of the Week -- March 4, 2017](https://www.paloaltonetworks.com/blog/2017/03/palo-alto-networks-news-week-march-4-2017/) Sit back, relax and enjoy the top Palo Alto Networks news of the week. Mar 04, 2017 By [Justin Hall](https://www.paloaltonetworks.com/blog/author/justin-hall/?ts=markdown "Posts by Justin Hall") ![Palo Alto Networks Awarded J.D. Power and TSIA Certification for Second Consecutive Year](https://www.paloaltonetworks.com/blog/wp-content/uploads/2016/11/blog-generic-banner-1.jpg) [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown) ## [Palo Alto Networks Awarded J.D. Power and TSIA Certification for Second Con...](https://www.paloaltonetworks.com/blog/2017/02/palo-alto-networks-awarded-j-d-power-tsia-certification-second-consecutive-year/) For the second consecutive year, I'm happy to announce that TSIA, the Technology Services Industry Association, and J.D. Power have recognized Palo Alto Networks for providing our ... Feb 27, 2017 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") [](https://www.paloaltonetworks.com/blog/2016/03/maintaining-the-trust-when-minutes-matter/) [Cybersecurity](https://www.paloaltonetworks.com/blog/category/cybersecurity-2/?ts=markdown) ## [Maintaining the Trust When Minutes Matter](https://www.paloaltonetworks.com/blog/2016/03/maintaining-the-trust-when-minutes-matter/) If you're like most companies, a data breach can not only disrupt your business but also have far more devastating consequences to your customers, your employees, and your shareholders. You rely on your securit... Mar 10, 2016 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") [](https://www.paloaltonetworks.com/blog/2016/01/palo-alto-networks-news-of-the-week-january-23/) [Events](https://www.paloaltonetworks.com/blog/category/events/?ts=markdown), [News of the Week](https://www.paloaltonetworks.com/blog/category/news-of-the-week/?ts=markdown) ## [Palo Alto Networks News of the Week -- January 23](https://www.paloaltonetworks.com/blog/2016/01/palo-alto-networks-news-of-the-week-january-23/) Protecting our digital way of life: read thoughts from Mark McLaughlin as he headed into this week's World Economic Forum annual meeting in Davos. Jan 23, 2016 By [Anna Lough](https://www.paloaltonetworks.com/blog/author/anna-lough/?ts=markdown "Posts by Anna Lough") [](https://www.paloaltonetworks.com/blog/2016/01/channel-scoop-january-22-2016/) [Channel Scoop](https://www.paloaltonetworks.com/blog/category/channel-scoop/?ts=markdown), [Partners](https://www.paloaltonetworks.com/blog/category/partners/?ts=markdown) ## [Channel Scoop -- January 22, 2016](https://www.paloaltonetworks.com/blog/2016/01/channel-scoop-january-22-2016/) Sit back and relax. Let us do the information gathering and give you the channel scoop.Sit back and relax. Let us do the information gathering and give you the channel scoop. Jan 22, 2016 By [Lang Tibbils](https://www.paloaltonetworks.com/blog/author/lang-tibbils/?ts=markdown "Posts by Lang Tibbils") [](https://www.paloaltonetworks.com/blog/2016/01/palo-alto-networks-lauded-for-outstanding-customer-support-by-tsia-and-j-d-power/) [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown) ## [Palo Alto Networks Lauded for Outstanding Customer Support by TSIA and J.D....](https://www.paloaltonetworks.com/blog/2016/01/palo-alto-networks-lauded-for-outstanding-customer-support-by-tsia-and-j-d-power/) The Technology Services Industry Association (TSIA) and J.D. Power have recognized us for our ability to deliver exceptional customer support to our customers. These prestigious in... Jan 20, 2016 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") [](https://www.paloaltonetworks.com/blog/2015/09/palo-alto-networks-news-of-the-week-september-12/) [Events](https://www.paloaltonetworks.com/blog/category/events/?ts=markdown), [Fuel User Group](https://www.paloaltonetworks.com/blog/category/fuel-user-group/?ts=markdown), [News of the Week](https://www.paloaltonetworks.com/blog/category/news-of-the-week/?ts=markdown) ## [Palo Alto Networks News of the Week -- September 12](https://www.paloaltonetworks.com/blog/2015/09/palo-alto-networks-news-of-the-week-september-12/) Here is all of the top Palo Alto Networks news from this past week.Unit 42 analyzed Musical Chairs, a multi-year campaign, and unveiled a newly deployed variant of Gh0st malware, "Piano Gh0st." Sep 12, 2015 By [Chad Berndtson](https://www.paloaltonetworks.com/blog/author/cberndston/?ts=markdown "Posts by Chad Berndtson") [](https://www.paloaltonetworks.com/blog/2015/09/palo-alto-networks-delivers-exceptional-customer-service/) [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown), [Cybersecurity](https://www.paloaltonetworks.com/blog/category/cybersecurity-2/?ts=markdown) ## [Palo Alto Networks Delivers Exceptional Customer Service](https://www.paloaltonetworks.com/blog/2015/09/palo-alto-networks-delivers-exceptional-customer-service/) Palo Alto Networks Recognized by TSIA for Outstanding Commitment to Customer Support and Success Sep 08, 2015 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") [](https://www.paloaltonetworks.com/blog/2014/10/palo-alto-networks-news-week-october-25/) [Events](https://www.paloaltonetworks.com/blog/category/events/?ts=markdown), [News of the Week](https://www.paloaltonetworks.com/blog/category/news-of-the-week/?ts=markdown) ## [Palo Alto Networks News of the Week -- October 25](https://www.paloaltonetworks.com/blog/2014/10/palo-alto-networks-news-week-october-25/) We've rounded up this week's Palo Alto Networks news right here. Oct 25, 2014 By [Chad Berndtson](https://www.paloaltonetworks.com/blog/author/cberndston/?ts=markdown "Posts by Chad Berndtson") [](https://www.paloaltonetworks.com/blog/2014/10/palo-alto-networks-honored-2014-star-award-support-services-innovation/) [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown), [Events](https://www.paloaltonetworks.com/blog/category/events/?ts=markdown) ## [Palo Alto Networks Honored With 2014 STAR Award for Support Services Innova...](https://www.paloaltonetworks.com/blog/2014/10/palo-alto-networks-honored-2014-star-award-support-services-innovation/) Palo Alto Networks has received a 2014 STAR Award for Innovation in the Delivery of Support Services! Oct 23, 2014 By [Chad Berndtson](https://www.paloaltonetworks.com/blog/author/cberndston/?ts=markdown "Posts by Chad Berndtson") Load more blogs ### Subscribe to the Blog! 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