Supplemental Privacy Notice for California Consumers

Effective Date: January 1, 2020

Our Privacy Statement (“Privacy Statement”) provides you with our data collection, use, and sharing practices. This Supplemental California Privacy Statement (“California Statement”) supplements our Privacy Statement only for consumers of California (“you” or “your”) and summarizes our practices to align with the California Consumer Privacy Act of 2018 (“CCPA”). In the event of a conflict between this California Statement and our Privacy Statement, this California Statement will prevail only to the extent of resolving such conflict. If you are not a California consumer, this California Statement does not apply to you. Terms used but not defined herein shall have the meaning ascribed to them in the CCPA.

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Data collection, use, and disclosure

For more information on the sources from which we collect personal information, please see our Privacy Statement sections such as “Information We Collect,” “Information From Third Parties,” and “Cookies, Pixels, and Other Web Technologies.” For more information regarding how we use your personal information, please see our Privacy Statement sections such as “How We Use Your Information” and “Marketing.” For more information regarding our disclosure of personal information, please see our Privacy Statement section such as “Information Sharing and Disclosure.” We do not sell your personal information.

Category of personal information we collect

We collect personal identifiers such as name, telephone number, business address, business email address, user ID and password, IP address, etc.

Categories of sources from which we collect personal information

We collect this category of personal information from: you, directly (including online and offline); your use of our services, interactions with our Site, emails, or internet advertisements and/or marketing or advertising campaigns; your organization’s use of our services; entities processing data on our behalf; our business partners; our affiliates; publicly accessible sources; social media providers; and data enrichment partners.

Purposes for which we collect personal information

We collect this category of personal information to: provide our services; develop, maintain and improve our services; establish or administer our agreement with you or other request by you; interact with you, including to communicate with you; protect our security, and defend our legal rights; offer you content and services that might interest you, including newsletters, marketing, and promotional materials; coordinate and facilitate events; improve and make it easy to navigate our Site; and comply with legal obligations, including responding to legal process or lawful requests.

Categories of third parties with whom we share personal information

We share this category of personal information with our affiliates, business partners, and entities processing data on our behalf. We disclose this category of information for a business purpose.

Your rights

You have a right to request that we disclose what personal information we collect, use and disclose. You have the right to request the specific pieces of personal information that we have about you; categories of personal information we have collected about you; categories of sources from which your personal information is collected; categories of personal information that we have disclosed for a business purpose about you; categories of third parties to whom your personal information was disclosed for a business purpose; and/or the business or commercial purpose for collecting information.

You also have the right to request that we delete your personal information collected or maintained by us, as provided by California Civil Code Section 1798.105 and subject to certain exceptions.

You may exercise any of your rights in this section without discrimination by us. We will not deny you goods or services, charge different prices or rates, or provide a different level or quality of goods or services based on your exercise of any rights in this section, unless the difference is reasonably related to the value provided by your data.

Fill the Individual Rights Form or by emailing us at individualrights@paloaltonetworks.com. We will verify your request by matching your name and email address you provide in your request against the name and email address we have in our system.

You may designate an authorized agent to make a request to know or delete on your behalf. Your authorized agent can make such a request by emailing individualrights@paloaltonetworks.com. In such case, we may require that the authorized agent provide us with your written permission to act on your behalf, that you verify your identity directly with us, and that your authorized agent verify their identity directly with us.