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* Products  
  Products  
  AI Security  
  [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-AIRS-logo-nav.svg)](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)  
  [AI Security Platform](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)
  
  * [AI Gateway](https://www.paloaltonetworks.com/ai-security/ai-gateway?ts=markdown)
  * [AI Model Security](https://www.paloaltonetworks.com/ai-security/ai-model-security?ts=markdown)
  * [AI Red Teaming](https://www.paloaltonetworks.com/ai-security/ai-red-teaming?ts=markdown)
  * [AI Runtime Security](https://www.paloaltonetworks.com/ai-security/ai-runtime-security?ts=markdown)
  * [Agent Security](https://www.paloaltonetworks.com/ai-security/agent-security?ts=markdown)
  * [AI Posture Management](https://www.paloaltonetworks.com/prisma/cloud/ai-spm?ts=markdown)  
    Secure GenAI Tools
  * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown)  
    Network Security  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/strata-logo-nav.svg)](https://www.paloaltonetworks.com/network-security?ts=markdown)  
    [Secure the Network](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown)
  * [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown)
  * [Software Firewalls](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown)
  * [Strata Cloud Manager](https://www.paloaltonetworks.com/network-security/strata-cloud-manager?ts=markdown)
  * [Quantum Safe Security](https://www.paloaltonetworks.com/network-security/quantum-safe-security?ts=markdown)
  * [Next-Gen Trust Security](https://www.paloaltonetworks.com/network-security/next-gen-trust-security?ts=markdown)
  * [OT / Industrial Security](https://www.paloaltonetworks.com/network-security/ot-security-solution?ts=markdown)
  * [Device \& IoT Security](https://www.paloaltonetworks.com/network-security/device-security?ts=markdown)
  * [5G Security](https://www.paloaltonetworks.com/network-security/5g-security?ts=markdown)
  * [Managed Firewalls - Azure](https://www.paloaltonetworks.com/network-security/cloud-ngfw-for-azure?ts=markdown)
  * [Managed Firewalls - AWS](https://www.paloaltonetworks.com/network-security/cloud-ngfw?ts=markdown)  
    [Cloud-Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown)
  * [Advanced Threat Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown)
  * [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)
  * [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown)
  * [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)
  * [Advanced IP Defense](https://www.paloaltonetworks.com/network-security/advanced-ip-defense?ts=markdown)  
    SASE  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-sase-logo-nav.svg)](https://www.paloaltonetworks.com/sase?ts=markdown)  
    [Secure Access (SASE)](https://www.paloaltonetworks.com/sase?ts=markdown)
  * [Prisma Access (ZTNA)](https://www.paloaltonetworks.com/sase/access?ts=markdown)
  * [SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown)
  * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown)
  * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown)
  * [Enterprise DLP](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown)  
    Security Operations  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-logo-nav.svg)](https://www.paloaltonetworks.com/cortex?ts=markdown)  
    [Security Operations](https://www.paloaltonetworks.com/cortex?ts=markdown)
  * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)
  * [Extended Detection \& Response](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown)
  * [Security Orchestration \& Automation](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown)
  * [Attack Surface Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown)
  * [Exposure Management](https://www.paloaltonetworks.com/cortex/exposure-management?ts=markdown)
  * [Email Security](https://www.paloaltonetworks.com/cortex/advanced-email-security?ts=markdown)
  * [Threat Intelligence Management](https://www.paloaltonetworks.com/cortex/threat-intel-management?ts=markdown)
  * [Agentic-first Automation](https://www.paloaltonetworks.com/cortex/agentix?ts=markdown)
  * [Identity Threat Detection and Response](https://www.paloaltonetworks.com/cortex/itdr?ts=markdown)  
    [Endpoint Security](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Endpoint Protection](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Agentic Endpoint Security](https://www.paloaltonetworks.com/cortex/agentic-endpoint-security?ts=markdown)
  * [Ransomware Protection](https://www.paloaltonetworks.com/cortex/ransomware-protection?ts=markdown)
  * [Digital Forensics](https://www.paloaltonetworks.com/cortex/digital-forensics?ts=markdown)  
    [Data Security](https://www.paloaltonetworks.com/cortex/data-security?ts=markdown)  
    Cloud Security  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-cloud-logo-nav.svg)](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)  
    [Application Security Overview](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown)
  * [Application Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/application-security-posture-management?ts=markdown)
  * [Software Supply Chain Security](https://www.paloaltonetworks.com/cortex/cloud/software-supply-chain-security?ts=markdown)
  * [Infrasture-as-Code (IaC) Security](https://www.paloaltonetworks.com/cortex/cloud/infrastructure-as-code-security?ts=markdown)
  * [Software Composition Analysis](https://www.paloaltonetworks.com/cortex/cloud/software-composition-analysis?ts=markdown)
  * [Secrets Security](https://www.paloaltonetworks.com/cortex/cloud/secrets-security?ts=markdown)
  * [Open Partner Ecosystem](https://www.paloaltonetworks.com/cortex/cloud/appsec-partner-ecosystem?ts=markdown)  
    [Cloud Posture Security Overview](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown)
  * [Cloud Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/cloud-security-posture-management?ts=markdown)
  * [Cloud Infrastructure Entitlement Management](https://www.paloaltonetworks.com/cortex/cloud/cloud-infrastructure-entitlement-management?ts=markdown)
  * [Data Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/data-security-posture-management?ts=markdown)
  * [AI Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/ai-security-posture-management?ts=markdown)
  * [Vulnerability Management](https://www.paloaltonetworks.com/cortex/cloud/vulnerability-management?ts=markdown)
  * [Cloud Attack Surface Management](https://www.paloaltonetworks.com/cortex/cloud/attack-surface-management?ts=markdown)  
    [Cloud Runtime Security Overview](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown)
  * [Cloud Detection and Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Container \& Kubernetes Security](https://www.paloaltonetworks.com/cortex/cloud/kubernetes-and-container-security?ts=markdown)
  * [Cloud Workload Protection](https://www.paloaltonetworks.com/cortex/cloud/cloud-workload-protection?ts=markdown)
  * [API Security](https://www.paloaltonetworks.com/cortex/cloud/api-security?ts=markdown)
  * [Serverless Security](https://www.paloaltonetworks.com/cortex/cloud/serverless-security?ts=markdown)  
    Observability ^NEW^  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cortex/xcor/cortex-xcor-logo-nav-2.svg)](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown)  
    Observability \& Remediation
  * [AI-Driven Observability](https://www.paloaltonetworks.com/cortex/xcor/ai-driven-observability?ts=markdown)
  * [Distributed Tracing](https://www.paloaltonetworks.com/cortex/xcor/distributed-tracing?ts=markdown)
  * [Log Management](https://www.paloaltonetworks.com/cortex/xcor/log-management?ts=markdown)
  * [Metrics Monitoring](https://www.paloaltonetworks.com/cortex/xcor/metrics-monitoring?ts=markdown)  
    Identity Security  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/idira-logo-nav.svg)](https://www.paloaltonetworks.com/idira?ts=markdown)  
    [Human Identities](https://www.paloaltonetworks.com/idira/human?ts=markdown)
  * [Privileged Access Management](https://www.paloaltonetworks.com/idira/human/privileged-access-management?ts=markdown)
  * [Identity and Access Management](https://www.paloaltonetworks.com/idira/human/identity-and-access-management?ts=markdown)
  * [Endpoint Privilege Manager](https://www.paloaltonetworks.com/idira/human/endpoint-privilege-manager?ts=markdown)
  * [Identity Governance](https://www.paloaltonetworks.com/idira/human/identity-governance?ts=markdown)
  * [Workforce Password Management](https://www.paloaltonetworks.com/idira/human/workforce-password-management?ts=markdown)
  * [Vendor Privileged Access](https://www.paloaltonetworks.com/idira/human/vendor-privileged-access?ts=markdown)  
    [Machine Identities](https://www.paloaltonetworks.com/idira/machine?ts=markdown)
  * [Secrets Management](https://www.paloaltonetworks.com/idira/machine/secrets-management?ts=markdown)
  * [Unified Secrets Governance](https://www.paloaltonetworks.com/idira/machine/unified-secrets-governance?ts=markdown)
  * [Application Credentials Delivery](https://www.paloaltonetworks.com/idira/machine/application-credentials-delivery?ts=markdown)  
    [Agentic Identities](https://www.paloaltonetworks.com/idira/agentic?ts=markdown)  
    [See All Products](https://www.paloaltonetworks.com/products/products-a-z?ts=markdown)
  * [![Overview icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/logo-default-orange.svg) Overview](#products-panel-0)
  * [![AI Security icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-prisma-blue.svg) AI Security](#products-panel-1)
  * [![Network Security icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-strata.svg) Network Security](#products-panel-2)
  * [![SASE icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-prisma-blue.svg) SASE](#products-panel-3)
  * [![Security Operations icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg) Security Operations](#products-panel-4)
  * [![Cloud Security icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg) Cloud Security](#products-panel-5)
  * [Observability ^NEW^](#products-panel-6)
  * [![Identity Security icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-idira.svg) Identity Security](#products-panel-7)
  
  [See All Products](https://www.paloaltonetworks.com/products/products-a-z?ts=markdown)  
  [![AI Security icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-AIRS-logo-nav.svg)  
  AI Security
  Discover, assess and protect AI apps, agents and employee use of GenAI tools](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)  
  [![Network Security icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/strata-logo-nav.svg)  
  Network Security
  AI-powered NetSec with next-gen firewalls, inline defense and unified management](https://www.paloaltonetworks.com/network-security?ts=markdown)  
  [![Security Operations icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-logo-nav.svg)  
  Security Operations
  Stop cyberattackers with the industry's premier platform for autonomous security operations](https://www.paloaltonetworks.com/cortex?ts=markdown)  
  [![Observability \& Remediation <sup class="branded-text">NEW</span> icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cortex/xcor/cortex-xcor-logo-nav-2.svg)  
  Observability \& Remediation ^NEW^
  Prevent downtime with the AI-driven platform that delivers autonomous remediation](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown)  
  [![SASE icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-sase-logo-nav.svg)  
  SASE
  Protect with AI, secure AI use and operate with AI using agentic Prisma SASE](https://www.paloaltonetworks.com/sase?ts=markdown)  
  [![Identity Security icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/idira-logo-nav.svg)  
  Identity Security
  Identity security platform to secure every identity: human, machine and agentic](https://www.paloaltonetworks.com/idira?ts=markdown)  
  [![Cloud Security icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-cloud-logo-nav.svg)  
  Cloud Security
  Prevent risks from code to cloud with the leading agentic cloud security platform](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)  
  [![AI Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-AIRS-logo-nav.svg)](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)  
  [AI Security Platform](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)
  
  * [AI Gateway](https://www.paloaltonetworks.com/ai-security/ai-gateway?ts=markdown)
  * [AI Model Security](https://www.paloaltonetworks.com/ai-security/ai-model-security?ts=markdown)
  * [AI Red Teaming](https://www.paloaltonetworks.com/ai-security/ai-red-teaming?ts=markdown)
  * [AI Runtime Security](https://www.paloaltonetworks.com/ai-security/ai-runtime-security?ts=markdown)
  * [Agent Security](https://www.paloaltonetworks.com/ai-security/agent-security?ts=markdown)
  * [AI Posture Management](https://www.paloaltonetworks.com/prisma/cloud/ai-spm?ts=markdown)  
    Secure GenAI Tools
  * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown)  
    [![Network Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/strata-logo-nav.svg)](https://www.paloaltonetworks.com/network-security?ts=markdown)  
    [Secure the Network](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown)
  * [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown)
  * [Software Firewalls](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown)
  * [Strata Cloud Manager](https://www.paloaltonetworks.com/network-security/strata-cloud-manager?ts=markdown)
  * [Quantum Safe Security](https://www.paloaltonetworks.com/network-security/quantum-safe-security?ts=markdown)
  * [Next-Gen Trust Security](https://www.paloaltonetworks.com/network-security/next-gen-trust-security?ts=markdown)
  * [OT / Industrial Security](https://www.paloaltonetworks.com/network-security/ot-security-solution?ts=markdown)
  * [Device \& IoT Security](https://www.paloaltonetworks.com/network-security/device-security?ts=markdown)
  * [5G Security](https://www.paloaltonetworks.com/network-security/5g-security?ts=markdown)
  * [Managed Firewalls - Azure](https://www.paloaltonetworks.com/network-security/cloud-ngfw-for-azure?ts=markdown)
  * [Managed Firewalls - AWS](https://www.paloaltonetworks.com/network-security/cloud-ngfw?ts=markdown)  
    [Cloud-Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown)
  * [Advanced Threat Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown)
  * [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)
  * [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown)
  * [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)
  * [Advanced IP Defense](https://www.paloaltonetworks.com/network-security/advanced-ip-defense?ts=markdown)  
    [![SASE logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-sase-logo-nav.svg)](https://www.paloaltonetworks.com/sase?ts=markdown)  
    [Secure Access (SASE)](https://www.paloaltonetworks.com/sase?ts=markdown)
  * [Prisma Access (ZTNA)](https://www.paloaltonetworks.com/sase/access?ts=markdown)
  * [SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown)
  * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown)
  * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown)
  * [Enterprise DLP](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown)  
    [![Security Operations logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-logo-nav.svg)](https://www.paloaltonetworks.com/cortex?ts=markdown)  
    [Security Operations](https://www.paloaltonetworks.com/cortex?ts=markdown)
  * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)
  * [Extended Detection \& Response](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown)
  * [Security Orchestration \& Automation](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown)
  * [Attack Surface Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown)
  * [Exposure Management](https://www.paloaltonetworks.com/cortex/exposure-management?ts=markdown)
  * [Email Security](https://www.paloaltonetworks.com/cortex/advanced-email-security?ts=markdown)
  * [Threat Intelligence Management](https://www.paloaltonetworks.com/cortex/threat-intel-management?ts=markdown)
  * [Agentic-first Automation](https://www.paloaltonetworks.com/cortex/agentix?ts=markdown)
  * [Identity Threat Detection and Response](https://www.paloaltonetworks.com/cortex/itdr?ts=markdown)  
    [Endpoint Security](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Endpoint Protection](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Agentic Endpoint Security](https://www.paloaltonetworks.com/cortex/agentic-endpoint-security?ts=markdown)
  * [Ransomware Protection](https://www.paloaltonetworks.com/cortex/ransomware-protection?ts=markdown)
  * [Digital Forensics](https://www.paloaltonetworks.com/cortex/digital-forensics?ts=markdown)  
    [Data Security](https://www.paloaltonetworks.com/cortex/data-security?ts=markdown)  
    [![Cloud Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-cloud-logo-nav.svg)](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)  
    [Application Security Overview](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown)
  * [Application Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/application-security-posture-management?ts=markdown)
  * [Software Supply Chain Security](https://www.paloaltonetworks.com/cortex/cloud/software-supply-chain-security?ts=markdown)
  * [Infrasture-as-Code (IaC) Security](https://www.paloaltonetworks.com/cortex/cloud/infrastructure-as-code-security?ts=markdown)
  * [Software Composition Analysis](https://www.paloaltonetworks.com/cortex/cloud/software-composition-analysis?ts=markdown)
  * [Secrets Security](https://www.paloaltonetworks.com/cortex/cloud/secrets-security?ts=markdown)
  * [Open Partner Ecosystem](https://www.paloaltonetworks.com/cortex/cloud/appsec-partner-ecosystem?ts=markdown)  
    [Cloud Posture Security Overview](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown)
  * [Cloud Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/cloud-security-posture-management?ts=markdown)
  * [Cloud Infrastructure Entitlement Management](https://www.paloaltonetworks.com/cortex/cloud/cloud-infrastructure-entitlement-management?ts=markdown)
  * [Data Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/data-security-posture-management?ts=markdown)
  * [AI Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/ai-security-posture-management?ts=markdown)
  * [Vulnerability Management](https://www.paloaltonetworks.com/cortex/cloud/vulnerability-management?ts=markdown)
  * [Cloud Attack Surface Management](https://www.paloaltonetworks.com/cortex/cloud/attack-surface-management?ts=markdown)  
    [Cloud Runtime Security Overview](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown)
  * [Cloud Detection and Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Container \& Kubernetes Security](https://www.paloaltonetworks.com/cortex/cloud/kubernetes-and-container-security?ts=markdown)
  * [Cloud Workload Protection](https://www.paloaltonetworks.com/cortex/cloud/cloud-workload-protection?ts=markdown)
  * [API Security](https://www.paloaltonetworks.com/cortex/cloud/api-security?ts=markdown)
  * [Serverless Security](https://www.paloaltonetworks.com/cortex/cloud/serverless-security?ts=markdown)  
    [![Observability <sup class="branded-text">NEW</sup> logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cortex/xcor/cortex-xcor-logo-nav-2.svg)](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown)  
    Observability \& Remediation
  * [AI-Driven Observability](https://www.paloaltonetworks.com/cortex/xcor/ai-driven-observability?ts=markdown)
  * [Distributed Tracing](https://www.paloaltonetworks.com/cortex/xcor/distributed-tracing?ts=markdown)
  * [Log Management](https://www.paloaltonetworks.com/cortex/xcor/log-management?ts=markdown)
  * [Metrics Monitoring](https://www.paloaltonetworks.com/cortex/xcor/metrics-monitoring?ts=markdown)  
    [![Identity Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/idira-logo-nav.svg)](https://www.paloaltonetworks.com/idira?ts=markdown)  
    [Human Identities](https://www.paloaltonetworks.com/idira/human?ts=markdown)
  * [Privileged Access Management](https://www.paloaltonetworks.com/idira/human/privileged-access-management?ts=markdown)
  * [Identity and Access Management](https://www.paloaltonetworks.com/idira/human/identity-and-access-management?ts=markdown)
  * [Endpoint Privilege Manager](https://www.paloaltonetworks.com/idira/human/endpoint-privilege-manager?ts=markdown)
  * [Identity Governance](https://www.paloaltonetworks.com/idira/human/identity-governance?ts=markdown)
  * [Workforce Password Management](https://www.paloaltonetworks.com/idira/human/workforce-password-management?ts=markdown)
  * [Vendor Privileged Access](https://www.paloaltonetworks.com/idira/human/vendor-privileged-access?ts=markdown)  
    [Machine Identities](https://www.paloaltonetworks.com/idira/machine?ts=markdown)
  * [Secrets Management](https://www.paloaltonetworks.com/idira/machine/secrets-management?ts=markdown)
  * [Unified Secrets Governance](https://www.paloaltonetworks.com/idira/machine/unified-secrets-governance?ts=markdown)
  * [Application Credentials Delivery](https://www.paloaltonetworks.com/idira/machine/application-credentials-delivery?ts=markdown)  
    [Agentic Identities](https://www.paloaltonetworks.com/idira/agentic?ts=markdown)

* Solutions  
  Solutions  
  By Use Case  
  [![Drive AI Transformation icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/ai-page/teaser-block/teaser-icon-2.svg)  
  Drive AI Transformation
  Scale enterprise AI adoption across employees, applications and agents with confidence and control](https://www.paloaltonetworks.com/ai-security?ts=markdown) [![Accelerate Cloud Transformation icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg)
  Accelerate Cloud Transformation
  Build fast and innovate fearlessly with AI-driven protection from code to cloud](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown) [![Secure AI Coding icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/logo-default-orange.svg)
  Secure AI Coding
  Let AI coding do more, with you in control. Protect data, govern agents and control AI costs](https://www.paloaltonetworks.com/secure-ai-coding?ts=markdown)  
  [![Secure Every Identity icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-idira.svg)  
  Secure Every Identity
  Stop identity-led breaches: Secure human, machine, and agentic identities with zero trust](https://www.paloaltonetworks.com/idira?ts=markdown) [![Enable Autonomous SOC icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg)
  Enable Autonomous SOC
  Fight AI with AI to stop threats at machine speed with the power of analytics and automation](https://www.paloaltonetworks.com/cortex/fight-ai-with-ai?ts=markdown) [![Secure Critical Infrastructure icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/logo-default-orange.svg)
  Secure Critical Infrastructure
  Stop machine-speed threats across OT, 5G and IoT with AI-driven cyber defense](https://www.paloaltonetworks.com/securing-critical-infrastructure?ts=markdown)  
  [![Secure the Hybrid Network icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-strata.svg)  
  Secure the Hybrid Network
  Stay ahead of AI-driven attacks with unified network security across hybrid environments](https://www.paloaltonetworks.com/network-security?ts=markdown) [![Automate Root-Cause Analysis icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg)
  Automate Root-Cause Analysis
  Respond autonomously to incidents and accelerate remediation with agentic AI](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown) [![Achieve Cyber Resilience icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-Unit42.svg)
  Achieve Cyber Resilience
  Partner with world-class experts to proactively reduce risk, recover rapidly, and outsmart emerging threats](https://www.paloaltonetworks.com/unit42/ai-advantage?ts=markdown)

* Services  
  Services  
  Security Services  
  [![](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/unit-logo-dark.svg)](https://www.paloaltonetworks.com/unit42?ts=markdown)  
  Prepare for Emerging Risks
  
  * [AI Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/ai-security-assessment?ts=markdown)
  * [Frontier AI](https://www.paloaltonetworks.com/unit42/prepare-for-emerging-risks/continuous-frontier-ai-defense?ts=markdown)
  * [Respond to Cyber Attacks](https://www.paloaltonetworks.com/unit42/respond?ts=markdown)
  * [Incident Response](https://www.paloaltonetworks.com/unit42/respond/incident-response?ts=markdown)
  * [Digital Forensics](https://www.paloaltonetworks.com/unit42/respond/digital-forensics?ts=markdown)
  * [Managed Detection \& Response](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown)
  * [Managed Threat Hunting](https://www.paloaltonetworks.com/cortex/managed-threat-hunting?ts=markdown)
  * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)  
    [Strengthen Your Defenses](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses?ts=markdown)
  * [Attack Surface Assessment](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/attack-surface-assessment?ts=markdown)
  * [Breach Readiness](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/breach-readiness-review?ts=markdown)
  * [Cloud Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/cloud-security-assessment?ts=markdown)
  * [Compromise Assessment](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/compromise-assessment?ts=markdown)
  * [Ransomware Readiness](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/ransomware-readiness-assessment?ts=markdown)
  * [Supply Chain](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/supply-chain-risk-assessment?ts=markdown)
  * [Tabletop Exercises](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/tabletop-exercises?ts=markdown)
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)  
    [Build Your Security Strategy](https://www.paloaltonetworks.com/unit42/build-your-security-strategy?ts=markdown)
  * [Cyber Risk](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/cyber-risk-assessment?ts=markdown)
  * [IR Plan Development](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/IR-plan-and-development-review?ts=markdown)
  * [Security Program Design](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/security-program-design?ts=markdown)
  * [SOC Assessment](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/soc-assessment?ts=markdown)
  * [Virtual CISO](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/virtual-ciso?ts=markdown)
  * [Zero Trust](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/zero-trust-advisory?ts=markdown)  
    Understand the Adversary
  * [Threat Intelligence](https://www.paloaltonetworks.com/unit42/threat-intelligence?ts=markdown)
  * [Offensive Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/offensive-security-services?ts=markdown)  
    Managed Firewalls  
    Managed Firewalls
  * [Managed Firewalls - AWS](https://www.paloaltonetworks.com/network-security/cloud-ngfw?ts=markdown)
  * [Managed Firewalls - Azure](https://www.paloaltonetworks.com/network-security/cloud-ngfw-for-azure?ts=markdown)  
    Customer Services  
    [Global Customer Services](https://www.paloaltonetworks.com/services?ts=markdown)
  * [Education \& Training](https://www.paloaltonetworks.com/services/education?ts=markdown)
  * [Professional Services](https://www.paloaltonetworks.com/services/consulting?ts=markdown)
  * [Success Tools](https://www.paloaltonetworks.com/services/customer-success-tools?ts=markdown)
  * [Support Services](https://www.paloaltonetworks.com/services/solution-assurance?ts=markdown)
  * [Customer Success](https://www.paloaltonetworks.com/services/customer-success?ts=markdown)  
    [Under Attack?](https://www.paloaltonetworks.com/unit42/contact-unit42?ts=markdown)
  * [Services Overview](#services-panel-0)
  * [Security Services](#services-panel-1)
  * [Managed Firewalls](#services-panel-2)
  * [Customer Services](#services-panel-3)
  
  [Under Attack?](https://www.paloaltonetworks.com/unit42/contact-unit42?ts=markdown)  
  [![Security Services logo](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/unit-logo-dark.svg)](https://www.paloaltonetworks.com/unit42?ts=markdown)  
  Prepare for Emerging Risks
  
  * [AI Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/ai-security-assessment?ts=markdown)
  * [Frontier AI](https://www.paloaltonetworks.com/unit42/prepare-for-emerging-risks/continuous-frontier-ai-defense?ts=markdown)
  * [Respond to Cyber Attacks](https://www.paloaltonetworks.com/unit42/respond?ts=markdown)
  * [Incident Response](https://www.paloaltonetworks.com/unit42/respond/incident-response?ts=markdown)
  * [Digital Forensics](https://www.paloaltonetworks.com/unit42/respond/digital-forensics?ts=markdown)
  * [Managed Detection \& Response](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown)
  * [Managed Threat Hunting](https://www.paloaltonetworks.com/cortex/managed-threat-hunting?ts=markdown)
  * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)  
    [Strengthen Your Defenses](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses?ts=markdown)
  * [Attack Surface Assessment](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/attack-surface-assessment?ts=markdown)
  * [Breach Readiness](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/breach-readiness-review?ts=markdown)
  * [Cloud Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/cloud-security-assessment?ts=markdown)
  * [Compromise Assessment](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/compromise-assessment?ts=markdown)
  * [Ransomware Readiness](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/ransomware-readiness-assessment?ts=markdown)
  * [Supply Chain](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/supply-chain-risk-assessment?ts=markdown)
  * [Tabletop Exercises](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/tabletop-exercises?ts=markdown)
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)  
    [Build Your Security Strategy](https://www.paloaltonetworks.com/unit42/build-your-security-strategy?ts=markdown)
  * [Cyber Risk](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/cyber-risk-assessment?ts=markdown)
  * [IR Plan Development](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/IR-plan-and-development-review?ts=markdown)
  * [Security Program Design](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/security-program-design?ts=markdown)
  * [SOC Assessment](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/soc-assessment?ts=markdown)
  * [Virtual CISO](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/virtual-ciso?ts=markdown)
  * [Zero Trust](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/zero-trust-advisory?ts=markdown)  
    Understand the Adversary
  * [Threat Intelligence](https://www.paloaltonetworks.com/unit42/threat-intelligence?ts=markdown)
  * [Offensive Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/offensive-security-services?ts=markdown)  
    Managed Firewalls
  * [Managed Firewalls - AWS](https://www.paloaltonetworks.com/network-security/cloud-ngfw?ts=markdown)
  * [Managed Firewalls - Azure](https://www.paloaltonetworks.com/network-security/cloud-ngfw-for-azure?ts=markdown)  
    [Global Customer Services](https://www.paloaltonetworks.com/services?ts=markdown)
  * [Education \& Training](https://www.paloaltonetworks.com/services/education?ts=markdown)
  * [Professional Services](https://www.paloaltonetworks.com/services/consulting?ts=markdown)
  * [Success Tools](https://www.paloaltonetworks.com/services/customer-success-tools?ts=markdown)
  * [Support Services](https://www.paloaltonetworks.com/services/solution-assurance?ts=markdown)
  * [Customer Success](https://www.paloaltonetworks.com/services/customer-success?ts=markdown)

* Industries  
  Industries  
  [![Financial Services icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/financial-icon-2.svg)  
  Financial Services
  Secure with AI cybersecurity, fraud and ransomware prevention, compliance, and customer data protection](https://www.paloaltonetworks.com/industry/financial-services?ts=markdown) [![Manufacturing icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/manufacturing-icon-2.svg)
  Manufacturing
  Secure with OT security, ransomware defense, industrial cybersecurity, supply chain resilience, and continuity](https://www.paloaltonetworks.com/industry/manufacturing?ts=markdown) [![Retail and Hospitality icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/retail-icon-2.svg)
  Retail and Hospitality
  Secure with payment security, PCI compliance, ransomware and fraud prevention, and data protection](https://www.paloaltonetworks.com/industry/retail?ts=markdown)  
  [![Healthcare and Life Sciences icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/healthcare-icon-2.svg)  
  Healthcare and Life Sciences
  Secure patient and clinical data, medical device security, ransomware defense, and HIPAA compliance](https://www.paloaltonetworks.com/industry/healthcare?ts=markdown) [![Public Sector icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/public-sector-icon-2.svg)
  Public Sector
  Secure with Zero Trust, cyber defense, compliance, infrastructure protection, and citizen data security](https://www.paloaltonetworks.com/industry/public-sector?ts=markdown) [![Utilities icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/utilities-icon-2.svg)
  Utilities
  Secure with power grid protection, OT network security, ransomware defense, and critical infrastructure security](https://www.paloaltonetworks.com/industry/electric-utilities?ts=markdown)  
  [![Transportation icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/transportation-icon-2.svg)  
  Transportation
  Secure OT and connected infrastructure protection, ransomware defense, supply chain security, compliance](https://www.paloaltonetworks.com/industry/transportation-security?ts=markdown) [![Small and Medium Business icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/smb-icon-2.svg)
  Small and Medium Business
  Secure against cyber threats using AI-powered endpoint, network, browser, cloud, and MDR](https://www.paloaltonetworks.com/industry/small-medium-business-portfolio?ts=markdown)

* Partners  
  Partners  
  NextWave
  
  * [Partner Program](https://www.paloaltonetworks.com/partners/nextwave-partner-portal?ts=markdown)
  * [Become a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=becomepartner)
  * [Request Partner Portal Access](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=requestaccess)
  * [Partner Portal Login](https://www.paloaltonetworks.com/partners/nextwave-partner-portal?ts=markdown)
  * [Find a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerlocator)  
    Partner Ecosystem  
    [Explore All Partners
    Find the right partner network tailored to your business needs, cloud environments, and security requirements](https://www.paloaltonetworks.com/partners?ts=markdown) [Cloud Service Partners
    Bring cloud native security and compliance to the entire development lifecycle](https://www.paloaltonetworks.com/partners/nextwave-for-csp?ts=markdown) [Frontier AI Alliance
    Outpace today's cyberattacks through a global ecosystem of leaders orchestrating unified defenses](https://www.paloaltonetworks.com/frontier?ts=markdown) [Global System Integrators
    Speed and secure digital transformation with the industry's best technology, people and intelligence](https://www.paloaltonetworks.com/partners/nextwave-for-gsi?ts=markdown)  
    [Managed Security Service Providers
    Gain valuable resource oversight to help your businesses administer security strategies](https://www.paloaltonetworks.com/partners/managed-security-service-providers?ts=markdown) [Resellers
    Deliver the most comprehensive cybersecurity portfolio while expanding opportunities and profitability](https://www.paloaltonetworks.com/partners/resellers?ts=markdown) [Service Providers
    Protect mobile users, devices and applications with effective, flexible and easy to deploy cybersecurity](https://www.paloaltonetworks.com/partners/service-providers?ts=markdown) [Technology Partners
    Advance security and transformation with innovative technology partner integrations](https://www.paloaltonetworks.com/partners/technology-partners?ts=markdown)

* Resources  
  Resources  
  ![Learn icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/resource-library-icon.svg)  
  Learn
  
  * [Resource Library](https://www.paloaltonetworks.com/resources?ts=markdown)
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  * [Unit 42 Threat Research](https://unit42.paloaltonetworks.com/)
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  * [Why Palo Alto Networks?](https://www.paloaltonetworks.com/why-paloaltonetworks?ts=markdown)
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* Accounts \& Support  
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* [Demos and Trials](https://www.paloaltonetworks.com/get-started?ts=markdown)  
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  [Distributed Tracing for Microservices](#page-top)  
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  [Distributed Tracing for Microservices](#page-top)  
  [Challenges](#challenges)  
  [Solutions](#solutions)  
  [Key Capabilities](#key-capabilities)  
  [Benefits](#benefits)  
  [FAQs](#faqs)  
  [Request demo](#request-demo-modal)

# Distributed Tracing

Troubleshoot microservices using AI to compress MTTR and control spend with dynamic sampling.

* [Request demo](#request-demo-modal)  
  {#challenges} Challenges

## Complex Microservices and High Trace Costs Drive Up MTTR

Isolating failures across microservices demands deep system knowledge, while heavy sampling forces a choice between blind spots and budget overruns.  
Manual Span Inspections Slow Incident MTTR  
![Manual Span Inspections Slow Incident MTTR](https://www.paloaltonetworks.com/content/dam/pan/en_US/icons/svgs/Icon_library_Reduce-time.svg)

### Manual Span Inspections Slow Incident MTTR

Sifting through raw traces across microservices causes cognitive overload. Constructing complex queries under pressure delays root-cause isolation.  
Tracing Expertise Gaps Hinder Team-Wide Triage  
![Tracing Expertise Gaps Hinder Team-Wide Triage](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cortex/icon-behavioral-analytics.svg)

### Tracing Expertise Gaps Hinder Team-Wide Triage

Distributed tracing requires specialized query knowledge and schema familiarity. Without expertise, engineers struggle to extract context quickly.  
Static Trace Sampling Sacrifices Critical Data  
![Static Trace Sampling Sacrifices Critical Data](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/intersect-2026/Icon_library_Alert-Fatigue.svg)

### Static Trace Sampling Sacrifices Critical Data

To prevent budget overruns, teams apply heavy static sampling. This drops essential spans from key user flows, forcing triage with missing context.  
{#solutions} Solutions

## Control Trace Volumes Dynamically and Speed Up MTTR

Cortex^®^ XCOR™ pairs chat-led AI workflows with dynamic controls to retain high-signal telemetry, accelerate MTTR, and keep costs predictable.

## Pinpoint Root Cause with AI Workflows

XCOR Operator and AI investigations evaluate full context using natural language to guide engineers to root causes fast.  
[Learn more](https://www.paloaltonetworks.com/cortex/xcor/ai-driven-observability?ts=markdown)

## Isolate State Changes with DDx

Compares degraded trace spans against healthy baselines to surface exact state changes, accelerating root-cause isolation.  
[Product tour](https://demo.storylane.com/share/iusvrbs0odlr)

## Optimize Trace Ingestion with Dynamic Controls

Dynamically adjust collection rules and prioritize by service flow without redeploying code---capturing critical traces while aligning spend to value.  
[Product tour](https://demo.storylane.com/share/atwtt4055vez)  
{#key-capabilities} Key capabilities

## How Cortex XCOR Distributed Tracing Works

Cortex XCOR pairs AI-driven insights with dynamic trace sampling to pinpoint issues quickly and control costs without losing critical visibility.  
Accelerate Operations with AI Workflows  
![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/network-security/precision-ai-network-security-bundle/Deliv-05_Icons_Precision_AI-DeepLearning.svg)

### Accelerate Operations with AI Workflows

Replace static dashboards with conversational AI. Operator enables engineers of any skill level to execute tasks and isolate root causes fast.  
Isolate System State Changes with DDx  
![](https://www.paloaltonetworks.com/content/dam/pan/en_US/icons/svgs/Icon_library_Telemetry.svg)

### Isolate System State Changes with DDx

Compares degraded trace spans against healthy baselines to surface exact state changes, accelerating root-cause isolation.  
Configure Dynamic Head and Tail Sampling  
![](https://www.paloaltonetworks.com/content/dam/pan/en_US/icons/svgs/Icon_library_Cloud-Version-control-system.svg)

### Configure Dynamic Head and Tail Sampling

Dynamically adjust head and tail sampling rates server-side without redeploying code. Retain critical error spans while filtering telemetry noise.  
Govern Sampling with Datasets and Behaviors  
![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/products/cloud-security/icons/dynamic-address-groups.svg)

### Govern Sampling with Datasets and Behaviors

Group trace workloads into Datasets and apply Behaviors. Dynamically dial up capture rates during incidents, then scale down to control costs.  
Unify Service Telemetry in Context  
![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/sase/sd-wan/network-topology.svg)

### Unify Service Telemetry in Context

Automate service discovery to deliver service-centric views. Unify metrics, traces, logs, and change events in context to assess health fast.  
Investigate Visual Span Anomalies  
![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/assess/tabletop-exercises/Icon_library_Static%20analysis.svg)

### Investigate Visual Span Anomalies

Drill down from visual anomalies and heatmaps directly into raw traces, maintaining context across complex, multi-service execution paths.  
![A 3X Leader in Observability thumbnail](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cortex/xcor/cortex_gartner_mq_observability_2_250x250.jpg)  
ANALYST RECOGNITION

### A 3X Leader in Observability

2026 Gartner^®^ Magic Quadrant^™^ for Observability Platforms  
[Download the report](https://www.paloaltonetworks.com/cortex/xcor/gartner-mq-observability?ts=markdown)  
{#benefits} Benefits

## Control Trace Spend and Compress MTTR

Transform distributed tracing into a high-signal asset. AI-guided analysis and dynamic sampling eliminate wasted spend while accelerating MTTR.  
Simplify Troubleshooting  
![Simplify Troubleshooting](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/xcor/distributed-tracing/icons-1.svg)

### Simplify Troubleshooting

Combine DDx baseline comparisons with AI investigations to simplify workflows and compress MTTR.  
Reduce Tracing Costs  
![Reduce Tracing Costs](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/xcor/distributed-tracing/icons-2.svg)

### Reduce Tracing Costs

Adjust head and tail sampling in real time to capture critical trace signals and trim noise.  
Keep Spend Predictable  
![Keep Spend Predictable](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/xcor/distributed-tracing/icons-3.svg)

### Keep Spend Predictable

Organize traces into Datasets to track consumption, govern sampling rates, and protect budgets.  
Avoid Vendor Lock-in  
![Avoid Vendor Lock-in](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/xcor/distributed-tracing/icons-4.svg)

### Avoid Vendor Lock-in

Ingest trace data natively via OpenTelemetry standards, avoiding lock-in and keeping flexibility.  
{#faqs}

## Frequently Asked Questions

How do AI Workflows and DDx simplify troubleshooting and compress MTTR?  
DDx compares degraded trace spans against healthy baselines to surface exact state changes. AI Workflows leverage DDx alongside metrics, logs, and traces to evaluate full context, guiding engineers of any skill level to root causes fast to compress MTTR.  
How does Cortex XCOR collect distributed trace data from microservices?  
Cortex XCOR ingests trace data natively via OpenTelemetry standards and OTLP protocols. You can send spans directly from applications instrumented with the OpenTelemetry SDK to the Cortex XDOT Collector, a fully supported distribution of the OpenTelemetry Collector.  
Can we configure sampling rules without redeploying microservice application code?  
Yes. The Optimization Engine dynamically manages head sampling using JaegerRemoteSampler protocols. Platform leads can adjust sampling strategies, rate limits, and probabilistic rules across root services in real time without modifying application code or restarting containers.  
How does tail sampling protect high-signal traces from being dropped?  
Tail sampling evaluates complete execution paths after traces finish. Configured engine rules retain critical error spans, latency outliers, and key user flows, while dropping repetitive health checks and low-value spans before data is committed to storage.  
How do Datasets and Behaviors control trace sampling rates?  
Datasets group trace data by service or workload, while Behaviors dictate sampling rules. Teams set baseline collection rates by workload priority and dynamically scale sampling during deployments or incidents, dialing rates back down after resolution to keep spend predictable.  
Do we lose latency and error graphs when high-volume trace data is dropped?  
No. Cortex XCOR extracts lightweight trace metrics directly from raw span streams before sampling rules take effect. You maintain continuous, aggregate time-series performance graphs for request duration, error rates, and throughput even on sampled or dropped trace spans.
Show more +  
close

## Cortex XCOR in Action

See how Cortex XCOR optimizes observability at enterprise scale.  
Cut data noise and slash incident resolution times without slowing your engineers down.  
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