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* Products  
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  [AI-Powered Network Security Platform](https://www.paloaltonetworks.com/network-security?ts=markdown)
  
  * [AI Security](https://www.paloaltonetworks.com/ai-security?ts=markdown)
  
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  * [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)
  
  * [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown)
  
  * [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)
  
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  * [Next-Gen Trust Security](https://www.paloaltonetworks.com/network-security/next-gen-trust-security?ts=markdown)
  
  * [OT Device Security](https://www.paloaltonetworks.com/network-security/ot-device-security?ts=markdown)
  
  * [Next-Generation Firewalls](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown)
  
  * [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown)
  
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  * [PAN-OS](https://www.paloaltonetworks.com/network-security/pan-os?ts=markdown)
  
  * [Panorama](https://www.paloaltonetworks.com/network-security/panorama?ts=markdown)
  
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  * [Remote Browser Isolation](https://www.paloaltonetworks.com/sase/remote-browser-isolation?ts=markdown)
  
  * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown)  
    [AI-Driven Security Operations Platform](https://www.paloaltonetworks.com/cortex?ts=markdown)
  
  * [Cloud Security](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)
  
  * [Cortex Cloud](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)
  
  * [Application Security](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown)
  
  * [Cloud Posture Security](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown)
  
  * [Cloud Runtime Security](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown)
  
  * [Prisma Cloud](https://www.paloaltonetworks.com/prisma/cloud?ts=markdown)
  
  * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex?ts=markdown)
  
  * [Cortex XSIAM](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)
  
  * [Cortex XDR](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown)
  
  * [Cortex AgentiX](https://www.paloaltonetworks.com/cortex/agentix?ts=markdown)
  
  * [Cortex XSOAR](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown)
  
  * [Cortex Exposure Management](https://www.paloaltonetworks.com/cortex/exposure-management?ts=markdown)
  
  * [Cortex Xpanse](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown)
  
  * [Cortex Advanced Email Security](https://www.paloaltonetworks.com/cortex/advanced-email-security?ts=markdown)
  
  * [Unit 42 Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown)
  
  * [Unit 42 Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cyberark/Seamless_IDs_small.jpg)  
    Identity Security](https://www.paloaltonetworks.com/identity-security?ts=markdown)

* Solutions  
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  Secure AI by Design
  
  * [Secure AI Ecosystem](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown)
  * [Secure GenAI Usage](https://www.paloaltonetworks.com/sase/ai-access-security?ts=markdown)  
    Network Security
  * [Cloud Network Security](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown)
  * [Data Center Security](https://www.paloaltonetworks.com/network-security/data-center?ts=markdown)
  * [DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)
  * [Intrusion Detection and Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown)
  * [Device Security](https://www.paloaltonetworks.com/network-security/device-security?ts=markdown)
  * [OT Security](https://www.paloaltonetworks.com/network-security/ot-security-solution?ts=markdown)
  * [5G Security](https://www.paloaltonetworks.com/network-security/5g-security?ts=markdown)
  * [Secure All Apps, Users and Locations](https://www.paloaltonetworks.com/sase/secure-users-data-apps-devices?ts=markdown)
  * [Secure Branch Transformation](https://www.paloaltonetworks.com/sase/secure-branch-transformation?ts=markdown)
  * [Secure Work on Any Device](https://www.paloaltonetworks.com/sase/secure-work-on-any-device?ts=markdown)
  * [VPN Replacement](https://www.paloaltonetworks.com/sase/vpn-replacement-for-secure-remote-access?ts=markdown)
  * [Web \& Phishing Security](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)  
    Cloud Security
  * [Application Security Posture Management (ASPM)](https://www.paloaltonetworks.com/cortex/cloud/application-security-posture-management?ts=markdown)
  * [Software Supply Chain Security](https://www.paloaltonetworks.com/cortex/cloud/software-supply-chain-security?ts=markdown)
  * [Code Security](https://www.paloaltonetworks.com/cortex/cloud/code-security?ts=markdown)
  * [Cloud Security Posture Management (CSPM)](https://www.paloaltonetworks.com/cortex/cloud/cloud-security-posture-management?ts=markdown)
  * [Cloud Infrastructure Entitlement Management (CIEM)](https://www.paloaltonetworks.com/cortex/cloud/cloud-infrastructure-entitlement-management?ts=markdown)
  * [Data Security Posture Management (DSPM)](https://www.paloaltonetworks.com/cortex/cloud/data-security-posture-management?ts=markdown)
  * [AI Security Posture Management (AI-SPM)](https://www.paloaltonetworks.com/cortex/cloud/ai-security-posture-management?ts=markdown)
  * [Cloud Detection and Response (CDR)](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Cloud Workload Protection (CWP)](https://www.paloaltonetworks.com/cortex/cloud/cloud-workload-protection?ts=markdown)
  * [Web Application \& API Security (WAAS)](https://www.paloaltonetworks.com/cortex/cloud/web-app-api-security?ts=markdown)  
    Security Operations
  * [Cloud Detection and Response (CDR)](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Security Information and Event Management](https://www.paloaltonetworks.com/cortex/modernize-siem?ts=markdown)
  * [Network Security Automation](https://www.paloaltonetworks.com/cortex/network-security-automation?ts=markdown)
  * [Incident Case Management](https://www.paloaltonetworks.com/cortex/incident-case-management?ts=markdown)
  * [SOC Automation](https://www.paloaltonetworks.com/cortex/security-operations-automation?ts=markdown)
  * [Threat Intel Management](https://www.paloaltonetworks.com/cortex/threat-intel-management?ts=markdown)
  * [Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown)
  * [Attack Surface Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/attack-surface-management?ts=markdown)
  * [Compliance Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/compliance-management?ts=markdown)
  * [Internet Operations Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/internet-operations-management?ts=markdown)
  * [Extended Data Lake (XDL)](https://www.paloaltonetworks.com/cortex/cortex-xdl?ts=markdown)
  * [Agentic Assistant](https://www.paloaltonetworks.com/cortex/cortex-agentic-assistant?ts=markdown)  
    Endpoint Security
  * [Endpoint Protection](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Extended Detection \& Response](https://www.paloaltonetworks.com/cortex/detection-and-response?ts=markdown)
  * [Ransomware Protection](https://www.paloaltonetworks.com/cortex/ransomware-protection?ts=markdown)
  * [Digital Forensics](https://www.paloaltonetworks.com/cortex/digital-forensics?ts=markdown)  
    [Industries](https://www.paloaltonetworks.com/industry?ts=markdown)
  * [Public Sector](https://www.paloaltonetworks.com/industry/public-sector?ts=markdown)
  * [Financial Services](https://www.paloaltonetworks.com/industry/financial-services?ts=markdown)
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  * [Small \& Medium Business Solutions](https://www.paloaltonetworks.com/industry/small-medium-business-portfolio?ts=markdown)  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cyberark/Seamless_IDs_small.jpg)  
    Identity Security](https://www.paloaltonetworks.com/identity-security?ts=markdown)

* Services  
  ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Services  
  [Threat Intel and Incident Response Services](https://www.paloaltonetworks.com/unit42?ts=markdown)
  
  * [Assess](https://www.paloaltonetworks.com/unit42/assess?ts=markdown)
  
  * [AI Security Assessment](https://www.paloaltonetworks.com/unit42/assess/ai-security-assessment?ts=markdown)
  
  * [Attack Surface Assessment](https://www.paloaltonetworks.com/unit42/assess/attack-surface-assessment?ts=markdown)
  
  * [Breach Readiness Review](https://www.paloaltonetworks.com/unit42/assess/breach-readiness-review?ts=markdown)
  
  * [BEC Readiness Assessment](https://www.paloaltonetworks.com/bec-readiness-assessment?ts=markdown)
  
  * [Cloud Security Assessment](https://www.paloaltonetworks.com/unit42/assess/cloud-security-assessment?ts=markdown)
  
  * [Compromise Assessment](https://www.paloaltonetworks.com/unit42/assess/compromise-assessment?ts=markdown)
  
  * [Cyber Risk Assessment](https://www.paloaltonetworks.com/unit42/assess/cyber-risk-assessment?ts=markdown)
  
  * [M\&A Cyber Due Diligence](https://www.paloaltonetworks.com/unit42/assess/mergers-acquisitions-cyber-due-diligence?ts=markdown)
  
  * [Penetration Testing](https://www.paloaltonetworks.com/unit42/assess/penetration-testing?ts=markdown)
  
  * [Purple Team Exercises](https://www.paloaltonetworks.com/unit42/assess/purple-teaming?ts=markdown)
  
  * [Ransomware Readiness Assessment](https://www.paloaltonetworks.com/unit42/assess/ransomware-readiness-assessment?ts=markdown)
  
  * [SOC Assessment](https://www.paloaltonetworks.com/unit42/assess/soc-assessment?ts=markdown)
  
  * [Supply Chain Risk Assessment](https://www.paloaltonetworks.com/unit42/assess/supply-chain-risk-assessment?ts=markdown)
  
  * [Tabletop Exercises](https://www.paloaltonetworks.com/unit42/assess/tabletop-exercise?ts=markdown)
  
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)
  
  * [Respond](https://www.paloaltonetworks.com/unit42/respond?ts=markdown)
  
  * [Cloud Incident Response](https://www.paloaltonetworks.com/unit42/respond/cloud-incident-response?ts=markdown)
  
  * [Digital Forensics](https://www.paloaltonetworks.com/unit42/respond/digital-forensics?ts=markdown)
  
  * [Incident Response](https://www.paloaltonetworks.com/unit42/respond/incident-response?ts=markdown)
  
  * [Managed Detection and Response](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown)
  
  * [Managed Threat Hunting](https://www.paloaltonetworks.com/unit42/respond/managed-threat-hunting?ts=markdown)
  
  * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)
  
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)
  
  * [Transform](https://www.paloaltonetworks.com/unit42/transform?ts=markdown)
  
  * [IR Plan Development and Review](https://www.paloaltonetworks.com/unit42/transform/incident-response-plan-development-review?ts=markdown)
  
  * [Security Program Design](https://www.paloaltonetworks.com/unit42/transform/security-program-design?ts=markdown)
  
  * [Virtual CISO](https://www.paloaltonetworks.com/unit42/transform/vciso?ts=markdown)
  
  * [Zero Trust Advisory](https://www.paloaltonetworks.com/unit42/transform/zero-trust-advisory?ts=markdown)  
    [Global Customer Services](https://www.paloaltonetworks.com/services?ts=markdown)
  
  * [Education \& Training](https://www.paloaltonetworks.com/services/education?ts=markdown)
  
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    UNIT 42 RETAINER
    Custom-built to fit your organization's needs, you can choose to allocate your retainer hours to any of our offerings, including proactive cyber risk management services. Learn how you can put the world-class Unit 42 Incident Response team on speed dial.
    Learn more](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)

* Partners  
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  NextWave Partners
  
  * [NextWave Partner Community](https://www.paloaltonetworks.com/partners?ts=markdown)
  * [Cloud Service Providers](https://www.paloaltonetworks.com/partners/nextwave-for-csp?ts=markdown)
  * [Global Systems Integrators](https://www.paloaltonetworks.com/partners/nextwave-for-gsi?ts=markdown)
  * [Technology Partners](https://www.paloaltonetworks.com/partners/technology-partners?ts=markdown)
  * [Service Providers](https://www.paloaltonetworks.com/partners/service-providers?ts=markdown)
  * [Solution Providers](https://www.paloaltonetworks.com/partners/nextwave-solution-providers?ts=markdown)
  * [Managed Security Service Providers](https://www.paloaltonetworks.com/partners/managed-security-service-providers?ts=markdown)  
    Take Action
  * [Portal Login](https://www.paloaltonetworks.com/partners/nextwave-partner-portal?ts=markdown)
  * [Managed Services Program](https://www.paloaltonetworks.com/partners/managed-security-services-provider-program?ts=markdown)
  * [Become a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=becomepartner)
  * [Request Access](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=requestaccess)
  * [Find a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerlocator)  
    [CYBERFORCE
    CYBERFORCE represents the top 1% of partner engineers trusted for their security expertise.
    Learn more](https://www.paloaltonetworks.com/cyberforce?ts=markdown)

* Company  
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  Palo Alto Networks
  
  * [About Us](https://www.paloaltonetworks.com/about-us?ts=markdown)
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  * [Corporate Responsibility](https://www.paloaltonetworks.com/about-us/corporate-responsibility?ts=markdown)
  * [Military \& Veterans](https://jobs.paloaltonetworks.com/military)  
    [Why Palo Alto Networks?](https://www.paloaltonetworks.com/why-paloaltonetworks?ts=markdown)
  * [Precision AI Security](https://www.paloaltonetworks.com/precision-ai-security?ts=markdown)
  * [Our Platform Approach](https://www.paloaltonetworks.com/why-paloaltonetworks/platformization?ts=markdown)
  * [Accelerate Your Cybersecurity Transformation](https://www.paloaltonetworks.com/why-paloaltonetworks/nam-cxo-portfolio?ts=markdown)
  * [Awards \& Recognition](https://www.paloaltonetworks.com/about-us/awards?ts=markdown)
  * [Customer Stories](https://www.paloaltonetworks.com/customers?ts=markdown)
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    Careers
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* More  
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  * [Packet Pushers Podcasts](https://www.paloaltonetworks.com/podcasts/packet-pusher?ts=markdown)  
    Connect
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# Coveo powers AI innovation with AI-driven cybersecurity

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## SUMMARY

Coveo, a global leader in AI SaaS headquartered in Canada, provides an enterprise platform that delivers personalized digital experiences through AI-powered search, recommendations, and generative answering. Serving millions of people across billions of interactions every day, Coveo helps businesses surface the most relevant information in real time.

With some of the world's most innovative brands among its customers, Coveo required a security posture as fast-moving as the developers driving its own AI innovation. By partnering with Palo Alto Networks, it transformed its SOC, going from siloed security tools that forced constant context switching to a unified platform that strengthened Coveo's posture while reducing the manual workload.

## RESULTS

### 30

hours saved per analyst per week

### 4x

faster staff onboarding

### 6

second median time to resolution

### 99%+

case closure rate  
CHALLENGES

## Too many alerts. Too many tools. Too little time.

Given its scale of 5,000 cloud instances and 1,000 workstations, Coveo's infrastructure presented a complexity that outpaced the manual capabilities of a small SOC team. Challenges included:

* **Siloed solutions and constant context switching**, requiring analysts to jump between disconnected systems for network, cloud, and endpoint monitoring.
* **Alert overload with no unified view**, overwhelming the team with noise and requiring it to manually piece together signals from across the stack.
* **A struggle to keep pace** with a high-velocity R\&D team, whose developers move fast with cutting-edge tools that can introduce new attack surfaces.
* **Onboarding moved at a glacial pace**, where new analysts had to spend up to a year learning the intricacies of each separate tool before becoming productive.

## "The consolidation of all of our products into a single platform has really been beneficial. The alerts we get are far more detailed, and we get the full picture much faster, which in turn makes our team much faster. And from that, we get better metrics of all kinds, MTTRs, MTTDs. And on top of that, we reduce the burden on the team of having to context switch all the time."

Cédric Brisson

SOC Lead, Coveo  
SOLUTION

## Building on a trusted foundation to transform the SOC.

Coveo's relationship with Palo Alto Networks began with next-generation hardware and software firewalls, a foundation that has proven its value in both security posture and operational continuity. Analysts have benefited from the firewalls' single-trace visibility which enables them to follow a complete execution chain from workstation to cloud without stitching together logs from separate systems. The consistency of the NGFWs, combined with the reliability of the support team, encouraged Coveo to look further across the Palo Alto Networks portfolio as it sought to replace its previous SIEM. After evaluating multiple vendors, Coveo selected Cortex XSIAM for its data stitching, analysis, and response actions, allowing analysts to concentrate on the most significant cases. Working with the Professional Services team, Coveo went from a standing start to fully deployed in three to four months.

In adopting XSIAM, Coveo moved away from a fragmented multivendor environment to a unified platform strategy. This approach was critical for a company that's one of the largest AWS spenders in Canada, managing a massive attack surface with a small team. SOC Lead Cédric Brisson explains, "We prefer buying tooling that is efficient and gives us great insight into our assets rather than hiring a ton of people with inferior tools and having them work overtime." By embracing platformization, Coveo ensured that its security could scale alongside its cloud growth.

## Path to Platformization

![SOC transformation](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/coveo/platformizationIcon-ai-driven.svg)

### SOC transformation

Cortex XSIAM  
[Learn more](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)  
![Cloud security](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/coveo/platformizationIcon-ai-driven-cloud-security.svg)

### Cloud security

Cortex Cloud  
[Learn more](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)  
![Agentic AI and automation](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/coveo/platformizationIcon-ai-driven-cloud-security.svg)

### Agentic AI and automation

Cortex AgentiX  
[Learn more](https://www.paloaltonetworks.com/cortex/agentix?ts=markdown)  
![Network security](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/coveo/platformization-network-security.svg)

### Network security

Next-Generation Firewalls (NGFWs)

* Hardware Firewalls
* Software Firewalls

[Learn more](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown)
01 / 04 Prev Next

*** ** * ** ***

Volume  
Play  
Volume  
Play  
![SOC modernization](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/coveo/coveo-powers-ai-innovation-with-ai-driven-cybersecurity-title-card.jpg)  
SOC modernization

A unified platform increases visibility across the environment  
![Agentic AI](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/coveo/coveo-video-thumbnail.png)  
Agentic AI

AgentiX takes analyst efficiency to a new level  
01 / 02 Prev Next

*** ** * ** ***

Cortex XSIAM now ingests 34 times more data per day than the previous SIEM while reducing noise and lowering data ingestion costs. Automated investigation playbooks handle 65 cases per day without analyst intervention, and the median time to resolution has dropped to six seconds. The team has gone from closing 60% of its cases to over 99%, meaning virtually no alert goes uninvestigated.
![Coveo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/coveo/coveo-pyramid-chart.svg "coveo")

The operational impact has been equally profound. Analysts who previously worked until midnight to keep up with the workload now operate during standard business hours. The 30 hours saved per person per week have been reinvested into proactive security, research, and innovation. Staff onboarding has seen a dramatic improvement too. Instead of spanning nearly a year, it takes just three months to teach analysts the nuances of each siloed tool. New team members can focus on becoming experts in a single platform rather than generalists across 10, and the institutional knowledge that previously existed only in analysts' heads is now embedded in the platform itself.

## "Cortex XSIAM has allowed a team of three to cover what most organizations would dedicate an entire department to. And we do it better. We went from chasing alerts until midnight to having the bandwidth to do real security work -- while actually having fun. That's the difference a platform makes."

Cédric Brisson

SOC Lead, Coveo  
\*

### Extending unified visibility in the cloud

A development culture built around speed has made maintaining consistent security across 5,000 cloud instances a challenge. Brisson believes Cortex Cloud is the next step in unifying security from code to cloud to SOC. Since Cortex Cloud and XSIAM are two components of a unified platform, the team will gain complete visibility into cloud and endpoint to ensure cases are reported with low latency.

Security events from the cloud environment and workstations are tracked together, enabling Coveo's analysts to follow a complete execution chain regardless of where an attack originates and where it moves. Additionally, the unified command center allows security and development teams to speak the same language and provide consistent metrics on SOC performance that are easy to understand and present to leadership.
\*

### Boosting analyst efficiency with an agentic SOC

As an AI-first company, Coveo has a particular appreciation for what agentic AI can do inside a security operations center. With AgentiX natively embedded in XSIAM, Brisson views it as a natural evolution of XSIAM's automation, providing analysts with autonomous agents capable of independent reasoning and planning. The most immediate ROI Coveo anticipates is in the quality of alert analysis. Instead of having to learn the intricacies of each system, analysts will be able to interact with a context-aware agent in natural language, and agents will execute the ask, surfacing context that a traditional playbook would never capture. Persona-based agents fine-tuned for security analysts, threat hunters, and other roles will allow each team member to automate manual tasks and receive the precise type of intelligence their work requires.

## "I think our SOC analysts are going to benefit individually from the agents, especially the pre-configured ones fine-tuned for the platform. They can interact in natural language, ask questions, emit a hypothesis, and the agent will challenge or validate it. It's going to offer us a lot of time savings, which then translate into innovation opportunities."

Cédric Brisson

SOC Lead, Coveo

## A partnership for the future.

Coveo's expansion across the Palo Alto Networks platform reflects a partnership built on trust, efficiency, and a shared commitment to innovation. The Professional Services team's deployment efficiency, the responsiveness of the French-speaking account team, and the quality of direct access to subject matter experts have all made Palo Alto Networks a partner in the deepest sense of the word. Beyond the significant impact internally on Coveo's security operations, both companies also have been able to transform their joint customer organizations as go-to-market partners. Looking ahead, Coveo is exploring Prisma SASE as its next frontier, along with continued expansion of its XSIAM capabilities.

## "When people get into security, it's not for the fun of triaging alerts. It's to work in cyber, to do cool stuff. Being able to have efficiency and peace of mind from Palo Alto Networks allows us to do that."

Cédric Brisson

SOC Lead, Coveo

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Apr 2026

## Get in touch

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