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* Products  
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  * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown)  
    [AI-Driven Security Operations Platform](https://www.paloaltonetworks.com/cortex?ts=markdown)
  
  * [Cloud Security](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)
  
  * [Cortex Cloud](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)
  
  * [Application Security](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown)
  
  * [Cloud Posture Security](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown)
  
  * [Cloud Runtime Security](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown)
  
  * [Prisma Cloud](https://www.paloaltonetworks.com/prisma/cloud?ts=markdown)
  
  * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex?ts=markdown)
  
  * [Cortex XSIAM](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)
  
  * [Cortex XDR](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown)
  
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  * [Cortex XSOAR](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown)
  
  * [Cortex Exposure Management](https://www.paloaltonetworks.com/cortex/exposure-management?ts=markdown)
  
  * [Cortex Xpanse](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown)
  
  * [Cortex Advanced Email Security](https://www.paloaltonetworks.com/cortex/advanced-email-security?ts=markdown)
  
  * [Unit 42 Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown)
  
  * [Unit 42 Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)

* Solutions  
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  Secure AI by Design
  
  * [Secure AI Ecosystem](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown)
  * [Secure GenAI Usage](https://www.paloaltonetworks.com/sase/ai-access-security?ts=markdown)  
    Network Security
  * [Cloud Network Security](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown)
  * [Data Center Security](https://www.paloaltonetworks.com/network-security/data-center?ts=markdown)
  * [DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)
  * [Intrusion Detection and Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown)
  * [Device Security](https://www.paloaltonetworks.com/network-security/device-security?ts=markdown)
  * [OT Security](https://www.paloaltonetworks.com/network-security/ot-device-security?ts=markdown)
  * [5G Security](https://www.paloaltonetworks.com/network-security/5g-security?ts=markdown)
  * [Secure All Apps, Users and Locations](https://www.paloaltonetworks.com/sase/secure-users-data-apps-devices?ts=markdown)
  * [Secure Branch Transformation](https://www.paloaltonetworks.com/sase/secure-branch-transformation?ts=markdown)
  * [Secure Work on Any Device](https://www.paloaltonetworks.com/sase/secure-work-on-any-device?ts=markdown)
  * [VPN Replacement](https://www.paloaltonetworks.com/sase/vpn-replacement-for-secure-remote-access?ts=markdown)
  * [Web \& Phishing Security](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)  
    Cloud Security
  * [Application Security Posture Management (ASPM)](https://www.paloaltonetworks.com/cortex/cloud/application-security-posture-management?ts=markdown)
  * [Software Supply Chain Security](https://www.paloaltonetworks.com/cortex/cloud/software-supply-chain-security?ts=markdown)
  * [Code Security](https://www.paloaltonetworks.com/cortex/cloud/code-security?ts=markdown)
  * [Cloud Security Posture Management (CSPM)](https://www.paloaltonetworks.com/cortex/cloud/cloud-security-posture-management?ts=markdown)
  * [Cloud Infrastructure Entitlement Management (CIEM)](https://www.paloaltonetworks.com/cortex/cloud/cloud-infrastructure-entitlement-management?ts=markdown)
  * [Data Security Posture Management (DSPM)](https://www.paloaltonetworks.com/cortex/cloud/data-security-posture-management?ts=markdown)
  * [AI Security Posture Management (AI-SPM)](https://www.paloaltonetworks.com/cortex/cloud/ai-security-posture-management?ts=markdown)
  * [Cloud Detection \& Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Cloud Workload Protection (CWP)](https://www.paloaltonetworks.com/cortex/cloud/cloud-workload-protection?ts=markdown)
  * [Web Application \& API Security (WAAS)](https://www.paloaltonetworks.com/cortex/cloud/web-app-api-security?ts=markdown)  
    Security Operations
  * [Cloud Detection \& Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Security Information and Event Management](https://www.paloaltonetworks.com/cortex/modernize-siem?ts=markdown)
  * [Network Security Automation](https://www.paloaltonetworks.com/cortex/network-security-automation?ts=markdown)
  * [Incident Case Management](https://www.paloaltonetworks.com/cortex/incident-case-management?ts=markdown)
  * [SOC Automation](https://www.paloaltonetworks.com/cortex/security-operations-automation?ts=markdown)
  * [Threat Intel Management](https://www.paloaltonetworks.com/cortex/threat-intel-management?ts=markdown)
  * [Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown)
  * [Attack Surface Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/attack-surface-management?ts=markdown)
  * [Compliance Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/compliance-management?ts=markdown)
  * [Internet Operations Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/internet-operations-management?ts=markdown)
  * [Extended Data Lake (XDL)](https://www.paloaltonetworks.com/cortex/cortex-xdl?ts=markdown)
  * [Agentic Assistant](https://www.paloaltonetworks.com/cortex/cortex-agentic-assistant?ts=markdown)  
    Endpoint Security
  * [Endpoint Protection](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Extended Detection \& Response](https://www.paloaltonetworks.com/cortex/detection-and-response?ts=markdown)
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  * [Small \& Medium Business Solutions](https://www.paloaltonetworks.com/industry/small-medium-business-portfolio?ts=markdown)

* Services  
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  [Threat Intel and Incident Response Services](https://www.paloaltonetworks.com/unit42?ts=markdown)
  
  * [Assess](https://www.paloaltonetworks.com/unit42/assess?ts=markdown)
  
  * [AI Security Assessment](https://www.paloaltonetworks.com/unit42/assess/ai-security-assessment?ts=markdown)
  
  * [Attack Surface Assessment](https://www.paloaltonetworks.com/unit42/assess/attack-surface-assessment?ts=markdown)
  
  * [Breach Readiness Review](https://www.paloaltonetworks.com/unit42/assess/breach-readiness-review?ts=markdown)
  
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  * [Cloud Security Assessment](https://www.paloaltonetworks.com/unit42/assess/cloud-security-assessment?ts=markdown)
  
  * [Compromise Assessment](https://www.paloaltonetworks.com/unit42/assess/compromise-assessment?ts=markdown)
  
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  * [M\&A Cyber Due Diligence](https://www.paloaltonetworks.com/unit42/assess/mergers-acquisitions-cyber-due-diligence?ts=markdown)
  
  * [Penetration Testing](https://www.paloaltonetworks.com/unit42/assess/penetration-testing?ts=markdown)
  
  * [Purple Team Exercises](https://www.paloaltonetworks.com/unit42/assess/purple-teaming?ts=markdown)
  
  * [Ransomware Readiness Assessment](https://www.paloaltonetworks.com/unit42/assess/ransomware-readiness-assessment?ts=markdown)
  
  * [SOC Assessment](https://www.paloaltonetworks.com/unit42/assess/soc-assessment?ts=markdown)
  
  * [Supply Chain Risk Assessment](https://www.paloaltonetworks.com/unit42/assess/supply-chain-risk-assessment?ts=markdown)
  
  * [Tabletop Exercises](https://www.paloaltonetworks.com/unit42/assess/tabletop-exercise?ts=markdown)
  
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)
  
  * [Respond](https://www.paloaltonetworks.com/unit42/respond?ts=markdown)
  
  * [Cloud Incident Response](https://www.paloaltonetworks.com/unit42/respond/cloud-incident-response?ts=markdown)
  
  * [Digital Forensics](https://www.paloaltonetworks.com/unit42/respond/digital-forensics?ts=markdown)
  
  * [Incident Response](https://www.paloaltonetworks.com/unit42/respond/incident-response?ts=markdown)
  
  * [Managed Detection and Response](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown)
  
  * [Managed Threat Hunting](https://www.paloaltonetworks.com/unit42/respond/managed-threat-hunting?ts=markdown)
  
  * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)
  
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)
  
  * [Transform](https://www.paloaltonetworks.com/unit42/transform?ts=markdown)
  
  * [IR Plan Development and Review](https://www.paloaltonetworks.com/unit42/transform/incident-response-plan-development-review?ts=markdown)
  
  * [Security Program Design](https://www.paloaltonetworks.com/unit42/transform/security-program-design?ts=markdown)
  
  * [Virtual CISO](https://www.paloaltonetworks.com/unit42/transform/vciso?ts=markdown)
  
  * [Zero Trust Advisory](https://www.paloaltonetworks.com/unit42/transform/zero-trust-advisory?ts=markdown)  
    [Global Customer Services](https://www.paloaltonetworks.com/services?ts=markdown)
  
  * [Education \& Training](https://www.paloaltonetworks.com/services/education?ts=markdown)
  
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    UNIT 42 RETAINER
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* Partners  
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  * [Solution Providers](https://www.paloaltonetworks.com/partners/nextwave-solution-providers?ts=markdown)
  * [Managed Security Service Providers](https://www.paloaltonetworks.com/partners/managed-security-service-providers?ts=markdown)
  * [XMDR Partners](https://www.paloaltonetworks.com/partners/managed-security-service-providers/xmdr?ts=markdown)  
    Take Action
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  * [Become a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=becomepartner)
  * [Request Access](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=requestaccess)
  * [Find a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerlocator)  
    [CYBERFORCE
    CYBERFORCE represents the top 1% of partner engineers trusted for their security expertise.
    Learn more](https://www.paloaltonetworks.com/cyberforce?ts=markdown)

* Company  
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  Palo Alto Networks
  
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  * [Precision AI Security](https://www.paloaltonetworks.com/precision-ai-security?ts=markdown)
  * [Our Platform Approach](https://www.paloaltonetworks.com/why-paloaltonetworks/platformization?ts=markdown)
  * [Accelerate Your Cybersecurity Transformation](https://www.paloaltonetworks.com/why-paloaltonetworks/nam-cxo-portfolio?ts=markdown)
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    Careers
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    Read more](https://www.paloaltonetworks.com/company/press/2021/palo-alto-networks-secures-top-ranking-on-newsweek-s-most-loved-workplaces-list-for-2021?ts=markdown)

* More  
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  * [Threat Vector Podcast](https://unit42.paloaltonetworks.com/unit-42-threat-vector-podcast/)
  * [Packet Pushers Podcasts](https://www.paloaltonetworks.com/podcasts/packet-pusher?ts=markdown)  
    Connect
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# DRK BOS relies on Palo Alto Networks to underpin critical infrastructure 24/7

## SUMMARY

Deutsches Rotes Kreuz Rettungsdienst Bodensee-Oberschwaben gGmbH (DRK BOS) provides 24/7 emergency services to almost 700,000 citizens in the Lake Constance and Upper Swabia region of southern Germany. DRK BOS operates the region's emergency control centres, patient transport, and other care services, and its data centre is an infrastructure service provider for regional DRK subsidiaries in Rhineland-Palatinate, Hesse, and Baden-Württemberg.

However, fragmented local network security was limiting visibility and increasing complexity across DRK BOS's operations, requiring significant manual intervention and exposing the organisation to security threats. A Palo Alto Networks AI-powered network security platform now provides agile, highly resilient cybersecurity in DRK BOS's incident control rooms and across 160 other sites, including 15 emergency stations and associated Red Cross organisations. Simple, feature-rich security tied to centralised management enables DRK BOS to block threats 99% faster than before, transforming resilience and control.

## RESULTS

### 99%

faster MTTD and MTTR

### 90%

of threats blocked automatically

### 700,000

citizens benefit from 24/7 emergency services  
challenge

## Secure 24/7 emergency services response

A cybersecurity threat could seriously disrupt the delivery of 24/7 ambulance and fire services across DRK BOS's region. Having previously relied on fragmented, local network security to safeguard its portfolio of almost 160 sites, DRK BOS required a consolidated approach that would:

* **Improve threat visibility:** Complex, siloed network security made it difficult to accurately create a complete picture of every incident -- increasing operational risk.
* **Increase resilience:** Legacy firewalls lacked the visibility and adaptability to connect data across applications, content, and users. This exposed DRK BOS to known and unknown attacks.
* **Reduce manual intervention:** DRK BOS's eight-person IT team was manually reacting to security events and physically travelling between sites to manage firewall devices -- reducing operational efficiency.

## "A 'blue lights' 24/7 emergency service demands complete and consistent network security. We needed to see and safeguard all connections to secure rapidly changing use cases."

Michael Dolp

IT Architect, Deutsches Rotes Kreuz Rettungsdienst Bodensee-Oberschwaben gGmbH  
SOLUTION

## Palo Alto Networks ticks every box

DRK BOS standardised on a single, connected suite of almost 200 Palo Alto Networks hardware firewalls to safeguard data and applications in its data centre and 160 sites across southern Germany.

The organisation chose Palo Alto Networks for its firewalls' Advanced Threat Prevention -- including application identification and control (App-ID^™^) -- and their ability to inspect encrypted traffic. Palo Alto Networks Advanced Threat Prevention is the industry's first IPS to stop zero-day attacks inline in real time. This provides DRK BOS with robust, real-time protection against zero-day and evasive threats, including 90% of unknown injection attacks.

"Palo Alto Networks ticks every box," says Michael Dolp, DRK BOS IT Architect. "The platform is continually innovating, it is simple to manage, and it provides complete visibility. Whatever threat we face, I am confident Palo Alto Networks has us covered."  
\*

### Supports 24/7 emergency services delivery

![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/drk/inline-real-time.jpg)This modern network security strategy strengthens DRK BOS's security and helps ensure the delivery of around-the-clock emergency services.

For example, the simple, consistent application of security policies unifies management across all sites to secure rapidly changing use cases, and Cloud-Delivered Security Services (CDSS) such as Advanced Threat Prevention and URL Filtering offer an extra, natively integrated layer of defence. PA-Series hardware firewalls also support DRK BOS's high availability strategy with active/active and active/passive modes.

"Palo Alto Networks is our first line of defence against cyberthreats," says Michael. "With other vendors, we could be waiting weeks for an update; with Palo Alto Networks, we have real-time prevention without signatures."
\*

### Ensures complete visibility

![Ensures complete visibility](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/drk/full-inspection.jpg)Consistently enforcing policies specific to DRK BOS's needs helps deliver assured protection, regardless of the environment. Strata^™^ Logging Service collects and integrates data from various sources, enabling advanced Threat Detection and analysis. "The firewalls act as gatekeepers for all our network traffic, allowing us to monitor, analyse, and control everything that enters and leaves the network," says Michael.
\*

### Transforms agility

![Transforms agility](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/drk/mttd-mttr.jpg)The simple, connected network security environment adapts to what's next, allowing DRK BOS to securely innovate and evolve with confidence.

For example, DRK BOS can now detect and remediate incidents 99% faster than before. Some 90% of threats are also prevented automatically now, without the need for manual intervention.

"In the old, fragmented environment, it was sometimes difficult to tell whether an incident had occurred or not. Now, we have complete, instant insight and the vast majority of alerts are resolved without us even being involved," adds Michael.
\*

### Eliminates the silo effect

This consistent, unified Zero Trust approach to security in every environment helps DRK BOS eliminate the complexity of silos.

For example, the Panorama centralised firewall management suite provides DRK BOS with simplified network control across all its sites and domains.

"We can manage all the firewalls, wherever they are, from one console in a few clicks. Updates, configurations, software deployments -- they are all so quick and easy," says Michael.

### "Seconds count in emergency care. By standardising on Palo Alto Networks network security, DRK BOS benefits from comprehensive, real-time protection. Security never gets in the way of our emergency services response."

Michael Dolp

IT Architect, Deutsches Rotes Kreuz Rettungsdienst Bodensee-Oberschwaben gGmbH

### "I sleep easy now. Real-time protection and response against even the most sophisticated threats gives us the security that we need without the complexity headache."

Michael Dolp

IT Architect, Deutsches Rotes Kreuz Rettungsdienst Bodensee-Oberschwaben gGmbH

### "Palo Alto Networks ticks every box, the platform is continually innovating, it is simple to manage, and it provides complete visibility. Whatever threat we face, I am confident Palo Alto Networks has us covered."

Michael Dolp

IT Architect, Deutsches Rotes Kreuz Rettungsdienst Bodensee-Oberschwaben gGmbH

### "Palo Alto Networks is our first line of defence against cyberthreats. With other vendors, we could be waiting weeks for an update; with Palo Alto Networks, we have real-time prevention without signatures."

Michael Dolp

IT Architect, Deutsches Rotes Kreuz Rettungsdienst Bodensee-Oberschwaben gGmbH

### "In the old, fragmented environment, it was sometimes difficult to tell whether an incident had occurred or not. Now, we have complete, instant insight and the vast majority of alerts are resolved without us even being involved."

Michael Dolp

IT Architect, Deutsches Rotes Kreuz Rettungsdienst Bodensee-Oberschwaben gGmbH

### "We can manage all the firewalls, wherever they are, from one console in a few clicks. Updates, configurations, software deployments -- they are all so quick and easy."

Michael Dolp

IT Architect, Deutsches Rotes Kreuz Rettungsdienst Bodensee-Oberschwaben gGmbH  
Find out more about how Palo Alto Networks can accelerate your network transformation: [Next-Generation Firewalls](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown); [Cloud-Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown); [Panorama](https://www.paloaltonetworks.com/network-security/panorama?ts=markdown).

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