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Docs](https://docs.paloaltonetworks.com/search) Close search modal [Introducing Idira, the next-generation identity security platform.](https://www.paloaltonetworks.com/idira?ts=markdown) [](https://www.paloaltonetworks.com/?ts=markdown) ![Echostar](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/echostar/echostar.svg) # Echostar unifies satellite and AI security on one unified platform * [Watch the videos](#videos) ## SUMMARY EchoStar Corporation is a premier provider of technology, networking services, television entertainment and connectivity, offering consumer, enterprise, operator and government solutions worldwide. Serving residential and enterprise clients, the organization's mission is to provide seamless connectivity. To secure its massive, distributed environment, EchoStar transitioned from a fragmented approach to a unified platform strategy with Palo Alto Networks^®^. As a result, EchoStar has achieved unprecedented visibility and operational efficiency, reducing incident response times to seconds and automating the majority of its security operations. The partnership enables EchoStar to focus on innovation and better serving its customers while maintaining a resilient and trusted digital core. ## RESULTS ### 13 seconds median time to resolution ### 91% of all security cases fully closed by automation ### 100% visibility across hybrid environments CHALLENGES ## More tools. More silos. More risk As EchoStar leverages into AI to drive efficiency and improve customer experiences, it faces a rapidly evolving threat landscape where AI is both a strategic accelerator and a new vector for sophisticated attacks. * **Generative AI use**: The company needs deep visibility into employee prompts and data transfers to protect sensitive corporate IP and customer PII. * **Governing nonhuman identities**: AI agents represent a new class of identity that requires behavioral monitoring and verifiable credentials to prevent unauthorized actions. * **High-volume data ingestion**: The legacy SIEM struggled to scale with the sheer amount of data generated, leading to prohibitive costs and ineffective threat detection. * **Enhanced proactive threat intelligence**: The team sought deep, real-time insight to prioritize vulnerabilities based on emerging threats. * **Visibility silos in hybrid infrastructure**: Managing a perimeter that extends to satellites in space demands a sophisticated network. ## "Palo Alto Networks has shown a great sense of partnership. We blaze new trails together." \--- Artie Wilkowsky Chief Information Security Officer, EchoStar SOLUTIONS ## A strategic journey to platformization. EchoStar's partnership with Palo Alto Networks began in 2021. Initially focused on Next-Generation Firewalls and container security, the relationship rapidly evolved into a strategic directive for platformization. EchoStar moved away from managing individual tools, which created operational silos, to managing risk across the entire enterprise. This evolution was driven by the need for a partner that could scale with its architectural ambitions and eventually encompassed the full Cortex and StrataTM ecosystems to provide end-to-end security for its diverse connectivity services, in addition to enlisting Unit 42 for strategic expertise. ## Path to platformization ![Perimeter security](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/echostar/ico-perimeter-security.svg) ### Perimeter security - Hardware Firewalls - Software Firewalls [Learn more](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown) ![SOC and cloud modernization](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/echostar/ico-cloud-security.svg) ### SOC and cloud modernization - Cortex Cloud - Cortex XSIAM - Cortex AgentiX [Learn more](https://www.paloaltonetworks.com/cortex?ts=markdown) ![Threat intel and security expertise](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/telus-digital/ico-cybersecurity-expertise.svg) ### Threat intel and security expertise - Unit 42 Retainer - Unit 42 Proactive Services [Learn more](https://www.paloaltonetworks.com/unit42?ts=markdown) ![AI security](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/echostar/ico-ai-security.svg) ### AI security - Prisma AIRS [Learn more](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown) 01 / 04 Prev Next {#videos} *** ** * ** *** ![Mobile](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/echostar/video-thumbnail-prisma-airs.webp) [View video](https://www.paloaltonetworks.com//players.brightcove.net/1050259881001/default_default/index.html?videoId=6397460596112&ts=markdown) Volume Play ![Mobile](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/echostar/video-thumbnail-cortex.webp) [View video](https://www.paloaltonetworks.com//players.brightcove.net/1050259881001/default_default/index.html?videoId=6397458048112&ts=markdown) Volume Play ![AI innovation](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/echostar/video-thumbnail-prisma-airs.webp) AI innovation Securing AI innovation with Prisma AIRS ![SOC modernization](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/echostar/video-thumbnail-cortex.webp) SOC modernization Transforming SecOps with Cortex and Unit 42 01 / 02 Prev Next *** ** * ** *** * ### Building a modern perimeter with Next-Generation Firewalls EchoStar evolved its perimeter strategy by deploying Next-Generation Firewalls (hardware and software) as high-fidelity "sensors" across its enterprise providing security and deep network context for faster remediation using the Cortex platform. The high-quality telemetry feeds into the AI models used by Cortex XSIAM, enabling the detection of sophisticated threats down to the Layer 7 level before they can propagate through the hybrid infrastructure. Using Strata Cloud Manager, EchoStar has replaced the siloed operations of the past with single-pane-of-glass visibility. \* ### From alert fatigue to autonomous defense EchoStar replaced its traditional SIEM with Cortex XSIAM to create an AI-driven data lake that centralizes telemetry from across the EchoStar portfolio. By bringing capabilities that once required standalone tools for EDR, NTA, SOAR, and ASM into a single platform, EchoStar significantly reduced its total cost of ownership (TCO) while giving its security team a unified operational foundation. This foundation has fundamentally changed how the SOC operates at EchoStar. The machine learning and AI capabilities within XSIAM correlate siloed telemetry into actionable cases, reducing issue fatigue and allowing analysts to focus on what matters most. "Cortex XSIAM has transformed the automation of our SOC team," reflects Jim Adkins, Vice President of Information Security Engineering. "With a 95% automation rate as our goal for this year and 91% as of February, we're truly enabling the system to solve most of our security challenges." To further scale operations, EchoStar is integrating Cortex AgentiX, enabling analysts to use natural language to carry out complex agentic workflows for 24/7 adaptive defense. ## "With a single prompt, we can have the Cortex Agentic Assistant hunt for thousands of indicators of compromise. That ability to scale 24 hours a day, seven days a week is transformational." \--- Jim Adkins Vice President of Information Security Engineering, EchoStar \* ### A unified code-to-cloud-to-SOC architecture By migrating from Prisma Cloud to Cortex Cloud, EchoStar's security team will achieve full visibility in one platform for real-time cloud defense. Rohit Reddy, Staff Security Engineering Lead at EchoStar, notes that this unified perspective is a major advantage. "Having that single view from code to cloud to SOC is a big differentiator. We're able to see the entire attack path vector from where the incident starts to where the infrastructure is deployed to who's using it," says Reddy. This transparency enables much faster response times and greater accuracy by providing the exact context of an incident across both Google Cloud and AWS. \* ### Strengthening defenses proactively To bolster its in-house team and maintain 24/7 access to world-class experts, EchoStar has a Unit 42 Retainer. Tailored threat intelligence from Unit 42 is ingested directly into the Cortex platform, enabling the SOC to prioritize vulnerabilities based on real-world adversary behavior. Additionally, by conducting proactive assessments like penetration testing, Unit 42 helps EchoStar validate its defenses and strengthen its posture quickly. This collaboration ensures EchoStar is protected from emerging threats in the market before they can impact the digital core. ## "Unit 42 has been a great partner in helping us prevent threats from impacting our environment. They've come into our organization and really allowed us to mature quickly by showing us what can be improved through testing and other methods of verification." \--- Jim Adkins Vice President of Information Security Engineering, EchoStar \* ### Securing AI and Innovation with Prisma AIRS As EchoStar scales AI agents and applications to enhance and improve customer experiences, it uses Prisma AIRS to establish a "secure-by-design" framework. Prisma AIRS AI security capabilities integrate directly into the software development lifecycle, providing automated model scanning and red teaming to stress-test RAG architectures, and secure the AI supply- chain before it reaches production. This approach allows developers to innovate with AI while maintaining inline runtime protection against prompt injections and data leakage. EchoStar's approach to standardize on the Palo Alto Networks platform meant Prisma AIRS was simply a feature activation, integrating immediately into established workflows and avoiding the operational overhead of managing disparate point solutions. ## "With Prisma AIRS, we're able to see AI agents operating in our environment. We see whether they're in AWS or in GCP or on- prem, and we see what they're capable of doing. We restrict those capabilities down to just what we believe each agent is enabled and empowered to do." \--- Jim Adkins Vice President of Information Security Engineering, EchoStar Beyond securing AI development, Prisma AIRS provides EchoStar with the critical governance needed to manage its expanding AI footprint across multicloud environments. The platform's AI Posture Management capabilities allow EchoStar to continuously discover "shadow AI" and monitor behavioral trends, ensuring all nonhuman identities adhere to strict access policies. This combination of proactive pipeline scanning and continuous runtime protection provides a comprehensive safety net, enabling EchoStar to scale its AI strategy without compromising data privacy or customer trust. ### A partnership rooted in shared destiny. The relationship between EchoStar and Palo Alto Networks is built on a foundation of trust and a shared vision. By consolidating onto a single platform, EchoStar has eliminated the friction of disconnected tools and the operational burden that comes with it. This partnership fosters a mutually beneficial exchange where EchoStar provides real-world product feedback and Palo Alto Networks delivers the integrated guardrails needed to innovate at scale. This is more than a standard vendor-client dynamic; it is a strategic alliance where Palo Alto Networks acts as an extension of EchoStar's engineering team, codeveloping solutions that narrow the gap between the organization and its attackers. This partnership ensures that as EchoStar pushes the boundaries, security remains a cornerstone in its mission. ## "We lean into Palo Alto Networks because they care about innovation and the speed of technology in this threat landscape. And that allows us to meet the challenge of securing the AI that exists today and the one we expect to see tomorrow." \--- Jim Adkins Vice President of Information Security Engineering, EchoStar ## share this story ![Share page by link](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/customersredesign/link-icon.svg) [![Share page on linkedin](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/customersredesign/linkedin-icon.svg)](https://www.linkedin.com/shareArticle/?url=https%3A//www.paloaltonetworks.com/customers/echostar-unifies-satellite-and-ai-security-on-one-unified-platform&title=Echostar%20unifies%20satellite%20and%20AI%20security%20on%20one%20unified%20platform) [![Share page on x](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/customersredesign/twitter-x-icon.svg)](https://www.x.com/share?text=Echostar%20unifies%20satellite%20and%20AI%20security%20on%20one%20unified%20platform&url=https%3A//www.paloaltonetworks.com/customers/echostar-unifies-satellite-and-ai-security-on-one-unified-platform) [![Share page on facebook](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/customersredesign/facebook-icon.svg)](https://www.facebook.com/share.php?u=https%3A//www.paloaltonetworks.com/customers/echostar-unifies-satellite-and-ai-security-on-one-unified-platform) \[![Share page by an email](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/customersredesign/email-icon.svg)\](mailto:?subject=Sharing A Case Study I just read\&body=I thought you'd be interested in this case study: Echostar unifies satellite and AI security on one unified platform at https://www.paloaltonetworks.com/customers/echostar-unifies-satellite-and-ai-security-on-one-unified-platform) *** ** * ** *** [Download article](https://www.paloaltonetworks.com/content/dam/pan/en_US/assets/pdf/customers/echostar-unifies-satellite-and-ai-security-on-one-unified-platform.pdf?ts=markdown) Light Mode Dark Mode [Download article](https://www.paloaltonetworks.com/content/dam/pan/en_US/assets/pdf/customers/echostar-unifies-satellite-and-ai-security-on-one-unified-platform.pdf?ts=markdown) ### CUSTOMER DETAILS ![Industry](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/icons/industry-telecom-orange.svg) ### Telecommunications and Media ![Country](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/icons/country-orange.svg) ### United States ![Website](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/icons/website-orange.svg) ### [echostar.com](https://echostar.com/) ![Employees](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/icons/icon-employees.svg) ### 12,000 employees ### PRODUCTS \& SERVICES \[![Cortex AgentiX](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg) ### Cortex AgentiX\](https://www.paloaltonetworks.com/cortex/agentix?ts=markdown) \[![Cortex Cloud](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg) ### Cortex Cloud\](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown) \[![Cortex XSIAM](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg) ### Cortex XSIAM\](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown) \[![Prisma AIRS](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-prisma.svg) ### Prisma AIRS\](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown) \[![Hardware Firewalls](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-strata.svg) ### Hardware Firewalls\](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown) \[![Software Firewalls](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-strata.svg) ### Software Firewalls\](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown) \[![Unit 42 Proactive Services](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-Unit42.svg) ### Unit 42 Proactive Services\](https://www.paloaltonetworks.com/resources/videos/unit-42-proactive-services?ts=markdown) \[![Unit 42 Retainer](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-Unit42.svg) ### Unit 42 Retainer\](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown) Jun 2026 Get started with platformization. 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