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* Products  
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  [AI-Powered Network Security Platform](https://www.paloaltonetworks.com/network-security?ts=markdown)
  
  * [AI Security](https://www.paloaltonetworks.com/ai-security?ts=markdown)
  
  * [Prisma AIRS](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown)
  
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  * [Cloud Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown)
  
  * [Advanced Threat Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown)
  
  * [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)
  
  * [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown)
  
  * [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)
  
  * [Enterprise Data Loss Prevention](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown)
  
  * [Enterprise Device Security](https://www.paloaltonetworks.com/network-security/enterprise-device-security?ts=markdown)
  
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  * [Next-Gen Trust Security](https://www.paloaltonetworks.com/network-security/next-gen-trust-security?ts=markdown)
  
  * [OT Device Security](https://www.paloaltonetworks.com/network-security/ot-device-security?ts=markdown)
  
  * [Next-Generation Firewalls](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown)
  
  * [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown)
  
  * [Software Firewalls](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown)
  
  * [Strata Cloud Manager](https://www.paloaltonetworks.com/network-security/strata-cloud-manager?ts=markdown)
  
  * [SD-WAN for NGFW](https://www.paloaltonetworks.com/network-security/sd-wan-subscription?ts=markdown)
  
  * [PAN-OS](https://www.paloaltonetworks.com/network-security/pan-os?ts=markdown)
  
  * [Panorama](https://www.paloaltonetworks.com/network-security/panorama?ts=markdown)
  
  * [Secure Access Service Edge](https://www.paloaltonetworks.com/sase?ts=markdown)
  
  * [Prisma SASE](https://www.paloaltonetworks.com/sase?ts=markdown)
  
  * [Application Acceleration](https://www.paloaltonetworks.com/sase/app-acceleration?ts=markdown)
  
  * [Autonomous Digital Experience Management](https://www.paloaltonetworks.com/sase/adem?ts=markdown)
  
  * [Enterprise DLP](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown)
  
  * [Prisma Access](https://www.paloaltonetworks.com/sase/access?ts=markdown)
  
  * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown)
  
  * [Prisma SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown)
  
  * [Remote Browser Isolation](https://www.paloaltonetworks.com/sase/remote-browser-isolation?ts=markdown)
  
  * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown)  
    [AI-Driven Security Operations Platform](https://www.paloaltonetworks.com/cortex?ts=markdown)
  
  * [Cloud Security](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)
  
  * [Cortex Cloud](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)
  
  * [Application Security](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown)
  
  * [Cloud Posture Security](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown)
  
  * [Cloud Runtime Security](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown)
  
  * [Prisma Cloud](https://www.paloaltonetworks.com/prisma/cloud?ts=markdown)
  
  * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex?ts=markdown)
  
  * [Cortex XSIAM](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)
  
  * [Cortex XDR](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown)
  
  * [Cortex AgentiX](https://www.paloaltonetworks.com/cortex/agentix?ts=markdown)
  
  * [Cortex XSOAR](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown)
  
  * [Cortex Exposure Management](https://www.paloaltonetworks.com/cortex/exposure-management?ts=markdown)
  
  * [Cortex Xpanse](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown)
  
  * [Cortex Advanced Email Security](https://www.paloaltonetworks.com/cortex/advanced-email-security?ts=markdown)
  
  * [Unit 42 Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown)
  
  * [Unit 42 Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)  
    [Next-Generation Identity Security](https://www.paloaltonetworks.com/idira?ts=markdown)
  
  * [Privileged Access Management](https://www.paloaltonetworks.com/idira/human/privileged-access-management?ts=markdown)
  
  * [Identity and Access Management](https://www.paloaltonetworks.com/idira/human/identity-and-access-management?ts=markdown)
  
  * [Endpoint Privilege Manager](https://www.paloaltonetworks.com/idira/human/endpoint-privilege-manager?ts=markdown)
  
  * [Identity Governance](https://www.paloaltonetworks.com/idira/human/identity-governance?ts=markdown)
  
  * [Workforce Password Management](https://www.paloaltonetworks.com/idira/human/workforce-password-management?ts=markdown)
  
  * [Agentic identities](https://www.paloaltonetworks.com/idira/agentic?ts=markdown)
  
  * [Secrets Management](https://www.paloaltonetworks.com/idira/machine/secrets-management?ts=markdown)
  
  * [Unified Secrets Governance](https://www.paloaltonetworks.com/idira/machine/unified-secrets-governance?ts=markdown)
  
  * [Application Credentials Delivery](https://www.paloaltonetworks.com/idira/machine/application-credentials-delivery?ts=markdown)
  
  * [Vendor Privileged Access](https://www.paloaltonetworks.com/idira/human/vendor-privileged-access?ts=markdown)

* Solutions  
  ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Solutions  
  Secure AI by Design
  
  * [Secure AI Ecosystem](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown)
  * [Secure GenAI Usage](https://www.paloaltonetworks.com/sase/ai-access-security?ts=markdown)  
    Network Security
  * [Cloud Network Security](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown)
  * [Data Center Security](https://www.paloaltonetworks.com/network-security/data-center?ts=markdown)
  * [DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)
  * [Intrusion Detection and Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown)
  * [Device Security](https://www.paloaltonetworks.com/network-security/device-security?ts=markdown)
  * [OT Security](https://www.paloaltonetworks.com/network-security/ot-security-solution?ts=markdown)
  * [5G Security](https://www.paloaltonetworks.com/network-security/5g-security?ts=markdown)
  * [Secure All Apps, Users and Locations](https://www.paloaltonetworks.com/sase/secure-users-data-apps-devices?ts=markdown)
  * [Secure Branch Transformation](https://www.paloaltonetworks.com/sase/secure-branch-transformation?ts=markdown)
  * [Secure Work on Any Device](https://www.paloaltonetworks.com/sase/secure-work-on-any-device?ts=markdown)
  * [VPN Replacement](https://www.paloaltonetworks.com/sase/vpn-replacement-for-secure-remote-access?ts=markdown)
  * [Web \& Phishing Security](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)  
    Cloud Security
  * [Application Security Posture Management (ASPM)](https://www.paloaltonetworks.com/cortex/cloud/application-security-posture-management?ts=markdown)
  * [Software Supply Chain Security](https://www.paloaltonetworks.com/cortex/cloud/software-supply-chain-security?ts=markdown)
  * [Code Security](https://www.paloaltonetworks.com/cortex/cloud/code-security?ts=markdown)
  * [Cloud Security Posture Management (CSPM)](https://www.paloaltonetworks.com/cortex/cloud/cloud-security-posture-management?ts=markdown)
  * [Cloud Infrastructure Entitlement Management (CIEM)](https://www.paloaltonetworks.com/cortex/cloud/cloud-infrastructure-entitlement-management?ts=markdown)
  * [Data Security Posture Management (DSPM)](https://www.paloaltonetworks.com/cortex/cloud/data-security-posture-management?ts=markdown)
  * [AI Security Posture Management (AI-SPM)](https://www.paloaltonetworks.com/cortex/cloud/ai-security-posture-management?ts=markdown)
  * [Cloud Detection and Response (CDR)](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Cloud Workload Protection (CWP)](https://www.paloaltonetworks.com/cortex/cloud/cloud-workload-protection?ts=markdown)
  * [Web Application \& API Security (WAAS)](https://www.paloaltonetworks.com/cortex/cloud/web-app-api-security?ts=markdown)  
    Security Operations
  * [Cloud Detection and Response (CDR)](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Security Information and Event Management](https://www.paloaltonetworks.com/cortex/modernize-siem?ts=markdown)
  * [Network Security Automation](https://www.paloaltonetworks.com/cortex/network-security-automation?ts=markdown)
  * [Incident Case Management](https://www.paloaltonetworks.com/cortex/incident-case-management?ts=markdown)
  * [SOC Automation](https://www.paloaltonetworks.com/cortex/security-operations-automation?ts=markdown)
  * [Threat Intel Management](https://www.paloaltonetworks.com/cortex/threat-intel-management?ts=markdown)
  * [Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown)
  * [Attack Surface Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/attack-surface-management?ts=markdown)
  * [Compliance Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/compliance-management?ts=markdown)
  * [Internet Operations Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/internet-operations-management?ts=markdown)
  * [Extended Data Lake (XDL)](https://www.paloaltonetworks.com/cortex/cortex-xdl?ts=markdown)
  * [Agentic Assistant](https://www.paloaltonetworks.com/cortex/cortex-agentic-assistant?ts=markdown)  
    Endpoint Security
  * [Endpoint Protection](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Extended Detection \& Response](https://www.paloaltonetworks.com/cortex/detection-and-response?ts=markdown)
  * [Ransomware Protection](https://www.paloaltonetworks.com/cortex/ransomware-protection?ts=markdown)
  * [Digital Forensics](https://www.paloaltonetworks.com/cortex/digital-forensics?ts=markdown)  
    Identity Security
  * [Human Identities](https://www.paloaltonetworks.com/idira/human?ts=markdown)
  * [Machine Identities](https://www.paloaltonetworks.com/idira/machine?ts=markdown)
  * [Agentic Identities](https://www.paloaltonetworks.com/idira/agentic?ts=markdown)  
    [Industries](https://www.paloaltonetworks.com/industry?ts=markdown)
  * [Public Sector](https://www.paloaltonetworks.com/industry/public-sector?ts=markdown)
  * [Financial Services](https://www.paloaltonetworks.com/industry/financial-services?ts=markdown)
  * [Manufacturing](https://www.paloaltonetworks.com/industry/manufacturing?ts=markdown)
  * [Healthcare](https://www.paloaltonetworks.com/industry/healthcare?ts=markdown)
  * [Small \& Medium Business Solutions](https://www.paloaltonetworks.com/industry/small-medium-business-portfolio?ts=markdown)

* Services  
  ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Services  
  [Threat Intel and Incident Response Services](https://www.paloaltonetworks.com/unit42?ts=markdown)
  
  * [Assess](https://www.paloaltonetworks.com/unit42/assess?ts=markdown)
  
  * [Frontier AI Defense](https://www.paloaltonetworks.com/unit42/ai-advantage?ts=markdown)
  
  * [AI Security Assessment](https://www.paloaltonetworks.com/unit42/assess/ai-security-assessment?ts=markdown)
  
  * [Attack Surface Assessment](https://www.paloaltonetworks.com/unit42/assess/attack-surface-assessment?ts=markdown)
  
  * [Breach Readiness Review](https://www.paloaltonetworks.com/unit42/assess/breach-readiness-review?ts=markdown)
  
  * [BEC Readiness Assessment](https://www.paloaltonetworks.com/bec-readiness-assessment?ts=markdown)
  
  * [Cloud Security Assessment](https://www.paloaltonetworks.com/unit42/assess/cloud-security-assessment?ts=markdown)
  
  * [Compromise Assessment](https://www.paloaltonetworks.com/unit42/assess/compromise-assessment?ts=markdown)
  
  * [Cyber Risk Assessment](https://www.paloaltonetworks.com/unit42/assess/cyber-risk-assessment?ts=markdown)
  
  * [M\&A Cyber Due Diligence](https://www.paloaltonetworks.com/unit42/assess/mergers-acquisitions-cyber-due-diligence?ts=markdown)
  
  * [Penetration Testing](https://www.paloaltonetworks.com/unit42/assess/penetration-testing?ts=markdown)
  
  * [Purple Team Exercises](https://www.paloaltonetworks.com/unit42/assess/purple-teaming?ts=markdown)
  
  * [Ransomware Readiness Assessment](https://www.paloaltonetworks.com/unit42/assess/ransomware-readiness-assessment?ts=markdown)
  
  * [SOC Assessment](https://www.paloaltonetworks.com/unit42/assess/soc-assessment?ts=markdown)
  
  * [Supply Chain Risk Assessment](https://www.paloaltonetworks.com/unit42/assess/supply-chain-risk-assessment?ts=markdown)
  
  * [Tabletop Exercises](https://www.paloaltonetworks.com/unit42/assess/tabletop-exercise?ts=markdown)
  
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)
  
  * [Respond](https://www.paloaltonetworks.com/unit42/respond?ts=markdown)
  
  * [Cloud Incident Response](https://www.paloaltonetworks.com/unit42/respond/cloud-incident-response?ts=markdown)
  
  * [Digital Forensics](https://www.paloaltonetworks.com/unit42/respond/digital-forensics?ts=markdown)
  
  * [Incident Response](https://www.paloaltonetworks.com/unit42/respond/incident-response?ts=markdown)
  
  * [Managed Detection and Response](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown)
  
  * [Managed Threat Hunting](https://www.paloaltonetworks.com/unit42/respond/managed-threat-hunting?ts=markdown)
  
  * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)
  
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)
  
  * [Transform](https://www.paloaltonetworks.com/unit42/transform?ts=markdown)
  
  * [IR Plan Development and Review](https://www.paloaltonetworks.com/unit42/transform/incident-response-plan-development-review?ts=markdown)
  
  * [Security Program Design](https://www.paloaltonetworks.com/unit42/transform/security-program-design?ts=markdown)
  
  * [Virtual CISO](https://www.paloaltonetworks.com/unit42/transform/vciso?ts=markdown)
  
  * [Zero Trust Advisory](https://www.paloaltonetworks.com/unit42/transform/zero-trust-advisory?ts=markdown)  
    [Global Customer Services](https://www.paloaltonetworks.com/services?ts=markdown)
  
  * [Education \& Training](https://www.paloaltonetworks.com/services/education?ts=markdown)
  
  * [Professional Services](https://www.paloaltonetworks.com/services/consulting?ts=markdown)
  
  * [Success Tools](https://www.paloaltonetworks.com/services/customer-success-tools?ts=markdown)
  
  * [Support Services](https://www.paloaltonetworks.com/services/solution-assurance?ts=markdown)
  
  * [Customer Success](https://www.paloaltonetworks.com/services/customer-success?ts=markdown)  
    [![](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/logo-unit-42.svg)  
    UNIT 42 RETAINER
    Custom-built to fit your organization's needs, you can choose to allocate your retainer hours to any of our offerings, including proactive cyber risk management services. Learn how you can put the world-class Unit 42 Incident Response team on speed dial.
    Learn more](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)

* Partners  
  ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Partners  
  NextWave Partners
  
  * [NextWave Partner Community](https://www.paloaltonetworks.com/partners?ts=markdown)
  * [Cloud Service Providers](https://www.paloaltonetworks.com/partners/nextwave-for-csp?ts=markdown)
  * [Global Systems Integrators](https://www.paloaltonetworks.com/partners/nextwave-for-gsi?ts=markdown)
  * [Technology Partners](https://www.paloaltonetworks.com/partners/technology-partners?ts=markdown)
  * [Service Providers](https://www.paloaltonetworks.com/partners/service-providers?ts=markdown)
  * [Solution Providers](https://www.paloaltonetworks.com/partners/nextwave-solution-providers?ts=markdown)
  * [Managed Security Service Providers](https://www.paloaltonetworks.com/partners/managed-security-service-providers?ts=markdown)  
    Take Action
  * [Portal Login](https://www.paloaltonetworks.com/partners/nextwave-partner-portal?ts=markdown)
  * [Managed Services Program](https://www.paloaltonetworks.com/partners/managed-security-services-provider-program?ts=markdown)
  * [Become a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=becomepartner)
  * [Request Access](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=requestaccess)
  * [Find a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerlocator)  
    [CYBERFORCE
    CYBERFORCE represents the top 1% of partner engineers trusted for their security expertise.
    Learn more](https://www.paloaltonetworks.com/cyberforce?ts=markdown)

* Company  
  ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Company  
  Palo Alto Networks
  
  * [About Us](https://www.paloaltonetworks.com/about-us?ts=markdown)
  * [Management Team](https://www.paloaltonetworks.com/about-us/management?ts=markdown)
  * [Investor Relations](https://investors.paloaltonetworks.com)
  * [Locations](https://www.paloaltonetworks.com/about-us/locations?ts=markdown)
  * [Ethics \& Compliance](https://www.paloaltonetworks.com/company/ethics-and-compliance?ts=markdown)
  * [Corporate Responsibility](https://www.paloaltonetworks.com/about-us/corporate-responsibility?ts=markdown)
  * [Military \& Veterans](https://jobs.paloaltonetworks.com/military)  
    [Why Palo Alto Networks?](https://www.paloaltonetworks.com/why-paloaltonetworks?ts=markdown)
  * [Precision AI Security](https://www.paloaltonetworks.com/precision-ai-security?ts=markdown)
  * [Our Platform Approach](https://www.paloaltonetworks.com/why-paloaltonetworks/platformization?ts=markdown)
  * [Accelerate Your Cybersecurity Transformation](https://www.paloaltonetworks.com/why-paloaltonetworks/nam-cxo-portfolio?ts=markdown)
  * [Awards \& Recognition](https://www.paloaltonetworks.com/about-us/awards?ts=markdown)
  * [Customer Stories](https://www.paloaltonetworks.com/customers?ts=markdown)
  * [Global Certifications](https://www.paloaltonetworks.com/legal-notices/trust-center/compliance?ts=markdown)
  * [Trust 360 Program](https://www.paloaltonetworks.com/resources/whitepapers/trust-360?ts=markdown)  
    Careers
  * [Overview](https://jobs.paloaltonetworks.com/)
  * [Culture \& Benefits](https://jobs.paloaltonetworks.com/en/culture/)  
    [A Newsweek Most Loved Workplace
    "Businesses that do right by their employees"
    Read more](https://www.paloaltonetworks.com/company/press/2021/palo-alto-networks-secures-top-ranking-on-newsweek-s-most-loved-workplaces-list-for-2021?ts=markdown)

* More  
  ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) More  
  Resources
  
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# Northern Trust achieves 137% improvement in password rotation compliance and 300% improvement in application security with Idira

## SUMMARY

Together with the Idira^®^ Identity Security Platform and SDG Corporation (formerly Synergetika), Northern Trust secures tens of thousands of endpoints and accounts, and hundreds of applications, leading to an improvement of 137% in password rotation compliance, a growth of 250% in managed privileged accounts and a 300% increase in application security coverage, all while maintaining a seamless user experience and meeting stringent regulatory requirements for the financial sector. Northern Trust's success earned them the **2025 Identity Security Impact Award for Cyber Risk Reduction.**

## RESULTS

137%  
improvement in password rotation compliance  
250%  
growth in managed privileged accounts  
300%  
increase in applications security coverage

## CHALLENGES

What does it take to overhaul local admin access and password control to 50,000 endpoints without disrupting a single user? That's the critical challenge Northern Trust faced. The company also faced scalability and compliance challenges related to privileged access management and risks related to long-lived SSL certificates, which increased exposure to potential compromise and outdated encryption practices.

As one of the world's largest and most respected financial institutions, security and compliance are at the core of its operations. However, its existing endpoint privilege management tool presented more problems than protection.

Although technically deployed, it had significant limitations. "The list of challenges before and after we implemented our legacy tool were almost identical," said Manish Dixit, director of cybersecurity engineering at Northern Trust. "It was like not having a solution at all." With over 23,000 employees across the globe, they needed better control over user access, more stringent policies and a clearer line of sight into security gaps.

At the time, only 40% of endpoints met basic password rotation requirements. Without centralized control, employees managed their own local admin passwords. This practice led to weak credentials, shared accounts and frequent lockouts when users forgot or mistyped passwords.

With licensing renewal on the horizon --- and a complex IT environment that included non persistent VDIs, global remote users and layered regulatory demands --- Northern Trust needed a smarter, faster way forward for banking resilience.

Internal alignment would be essential. They had to get the rollout right the first time.  
"Even the best technology won't succeed if the people using it don't buy in. You need user buy-in, leadership support, clear communication, and coordination across teams. Otherwise, even the best tools fail."  
\-- Manish Dixit

Director of Information Security Engineering, Northern Trust

## SOLUTIONS

Joining forces with implementation partner SDG Corporation, Northern Trust chose the Idira Identity Security Platform consisting of: Idira Endpoint Privilege Manager (EPM), Idira Privileged Access Manager (PAM), Self-Hosted, Idira Secrets Manager, Self-Hosted, Idira Code Sign Manager and Idira Certificate Manager, Self-Hosted.

As their largest deployment, what was the plan for implementation without disrupting business workflows? Execute a structured, three-phase rollout designed to reduce disruption, maintain security and improve compliance across the financial services business.

**Phase 1**: The team deployed Idira EPM and PAM, Self-Hosted in coexistence mode alongside the legacy system to prevent operational impact. They began with the loosely connected devices (LCD) feature, focusing on quick wins and validation. By assigning a specific number of endpoints each day and monitoring them closely, SDG Corporation was able to control the impact and help deliver a seamless experience. "We were able to manage local admin rights using Idira EPM and rotate credentials on a periodic basis to keep them compliant," said Manish Dixit. "With automated password rotation, we significantly lowered the support burden for IT. We achieved better compliance and fewer tickets," he added.

**Phase 2**: A meticulous policy mapping process ensured that all functionality was preserved, while unnecessary complexity was removed. The legacy agent was disabled in place rather than uninstalled, reducing technical risk during the transition. Despite the scale of the change, the financial services organization experienced no disruption to end users. "We went through a thorough round of testing to ensure a seamless cutover, and that's exactly what we achieved," said Nikhil Rao, director of endpoint privilege management and privileged access management at SDG Corporation. "We had regression test cases, policy dry runs, and stakeholder reviews --- all of which let us deploy with confidence," he continued.

**Phase 3**: Northern Trust expanded the capabilities of Idira EPM even further. They introduced just-in-time (JIT) admin access through ServiceNow, supported by a custom two-level approval workflow. Application control was tightened through targeted allow listing and blocking, while new integrations with Azure Sentinel enabled detection of threats that had previously gone unnoticed.

According to Vaibhav Nigam, managing director at SDG Corporation, "Idira EPM (formerly CyberArk) was able to detect attack types that the existing SIEM couldn't. The simulated attacks triggered alerts in EPM --- but not in the existing SIEM. That gave us confidence in the product's threat detection capabilities."

To address their privileged access challenges, the company implemented an HID-centric program, significantly expanding their Human identity security footprint. They migrated from a single on-prem instance to two self-hosted instances in Azure --- separating Human ID and secrets management for machine identities. They also cleaned up account data, resolved Central Policy Manager (CPM) issues and developed a real-time PowerBI dashboard for compliance reporting.

When it came to tackling machine (non human) identities --- the company onboarded nearly 400 applications with Idira Secrets Manager, Self-Hosted, dramatically improving the security of machine identities. Additionally, they integrated Certificate Manager, Self-Hosted to manage their digital certificates more securely, implementing a policy that requires all SSL certificates to be renewed every six months. They also use Idira Code Sign Manager to securely sign both Microsoft code and Java applications.  
"As we began rolling out Idira EPM (formerly CyberArk) we realized we could do much more --- password rotation, application allow/block lists, ServiceNow just-in-time integration, and threat analytics. We kept expanding the scope. We started with one solution --- elevation of access --- and ended up implementing five."  
\-- Manish Dixit

Director of Information Security Engineering, Northern Trust

## RESULTS

Northern Trust was able to onboard all 50,000 endpoints in just 16 days --- with zero incidents. Perhaps most notably, password rotation compliance jumped from 40% to over 95%, significantly reducing one of the banking organization's most pressing risks.

"Idira (formerly CyberArk) EPM has the capability to whitelist, blacklist, JIT access, and more --- our risk team loves us for that," said Manish. "The control granularity and automation saved our support teams hours." Privilege elevation entitlements were reduced by more than 30%, and critical compliance gaps were closed by extending coverage to parent images of non persistent VDIs. The rollout not only improved security and compliance --- it streamlined operations without compromising the user experience. Integration with SIEM and ITSM systems further strengthened governance and reduced support overhead.

"We built custom dashboards using EPM logs, application usage, and AD data," said Nikhil Rao. "That helped us enforce real controls --- not just deploy software," he affirmed.

The improved PAM program was successfully onboarded and now manages approximately 70,000 accounts --- a growth of around 250%. Compliance posture improved significantly through real-time reporting, streamlined data and more reliable credential management. The modernized, scalable architecture in Azure positions the company for continued growth and future security enhancements.

The team's efforts to secure non human and machine identities led to a 300% increase in application security coverage and a significantly strengthened security posture. By enforcing shorter certificate lifetimes, the company reduced its risk exposure from compromised or outdated certificates and positioned itself for more agile and automated certificate management.

By modernizing its approach to endpoint privilege management, privileged access management and machine identity security, Northern Trust didn't just meet its security and compliance goals --- it raised the bar. The financial institution's success proves that with the right technology, partners and execution, large-scale transformation can be fast, secure and user-friendly, and ultimately earned them the **2025 Identity Security Impact Award for Cyber Risk Reduction**.  
Key Benefits

* **Efficiency**: Eliminated overhead caused by legacy EPM licensing and complexity and secured 50,000 endpoints in 16 days.
* **User experience**: The coexistence model allowed full migration with zero outages or downtime.
* **Financial sector compliance and governance**: Privilege elevation entitlements reduced by 30% and password rotation improved from 40% to over 95%. Audit-ready controls and detection integrated with ServiceNow and Microsoft Sentinel.  
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## Customer Details

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### Financial Services

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### [northerntrust.com](https://www.northerntrust.com/)

## PRODUCTS USED

\[![Next-Generation Trust Security](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-strata.svg)

### Next-Generation Trust Security\](https://www.paloaltonetworks.com/network-security/next-gen-trust-security?ts=markdown) \[![Endpoint Privilege Manager](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/idira/icon-idira-logo.svg)

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### Privileged Access Management\](https://www.paloaltonetworks.com/idira/human/privileged-access-management?ts=markdown) \[![Secrets Management](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/idira/icon-idira-logo.svg)

### Secrets Management\](https://www.paloaltonetworks.com/idira/machine/secrets-management?ts=markdown)

May 2026  
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