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* Products  
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  * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown)  
    [AI-Driven Security Operations Platform](https://www.paloaltonetworks.com/cortex?ts=markdown)
  
  * [Cloud Security](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)
  
  * [Cortex Cloud](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)
  
  * [Application Security](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown)
  
  * [Cloud Posture Security](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown)
  
  * [Cloud Runtime Security](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown)
  
  * [Prisma Cloud](https://www.paloaltonetworks.com/prisma/cloud?ts=markdown)
  
  * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex?ts=markdown)
  
  * [Cortex XSIAM](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)
  
  * [Cortex XDR](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown)
  
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  * [Cortex XSOAR](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown)
  
  * [Cortex Exposure Management](https://www.paloaltonetworks.com/cortex/exposure-management?ts=markdown)
  
  * [Cortex Xpanse](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown)
  
  * [Cortex Advanced Email Security](https://www.paloaltonetworks.com/cortex/advanced-email-security?ts=markdown)
  
  * [Unit 42 Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown)
  
  * [Unit 42 Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)

* Solutions  
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  Secure AI by Design
  
  * [Secure AI Ecosystem](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown)
  * [Secure GenAI Usage](https://www.paloaltonetworks.com/sase/ai-access-security?ts=markdown)  
    Network Security
  * [Cloud Network Security](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown)
  * [Data Center Security](https://www.paloaltonetworks.com/network-security/data-center?ts=markdown)
  * [DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)
  * [Intrusion Detection and Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown)
  * [Device Security](https://www.paloaltonetworks.com/network-security/device-security?ts=markdown)
  * [OT Security](https://www.paloaltonetworks.com/network-security/ot-device-security?ts=markdown)
  * [5G Security](https://www.paloaltonetworks.com/network-security/5g-security?ts=markdown)
  * [Secure All Apps, Users and Locations](https://www.paloaltonetworks.com/sase/secure-users-data-apps-devices?ts=markdown)
  * [Secure Branch Transformation](https://www.paloaltonetworks.com/sase/secure-branch-transformation?ts=markdown)
  * [Secure Work on Any Device](https://www.paloaltonetworks.com/sase/secure-work-on-any-device?ts=markdown)
  * [VPN Replacement](https://www.paloaltonetworks.com/sase/vpn-replacement-for-secure-remote-access?ts=markdown)
  * [Web \& Phishing Security](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)  
    Cloud Security
  * [Application Security Posture Management (ASPM)](https://www.paloaltonetworks.com/cortex/cloud/application-security-posture-management?ts=markdown)
  * [Software Supply Chain Security](https://www.paloaltonetworks.com/cortex/cloud/software-supply-chain-security?ts=markdown)
  * [Code Security](https://www.paloaltonetworks.com/cortex/cloud/code-security?ts=markdown)
  * [Cloud Security Posture Management (CSPM)](https://www.paloaltonetworks.com/cortex/cloud/cloud-security-posture-management?ts=markdown)
  * [Cloud Infrastructure Entitlement Management (CIEM)](https://www.paloaltonetworks.com/cortex/cloud/cloud-infrastructure-entitlement-management?ts=markdown)
  * [Data Security Posture Management (DSPM)](https://www.paloaltonetworks.com/cortex/cloud/data-security-posture-management?ts=markdown)
  * [AI Security Posture Management (AI-SPM)](https://www.paloaltonetworks.com/cortex/cloud/ai-security-posture-management?ts=markdown)
  * [Cloud Detection \& Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Cloud Workload Protection (CWP)](https://www.paloaltonetworks.com/cortex/cloud/cloud-workload-protection?ts=markdown)
  * [Web Application \& API Security (WAAS)](https://www.paloaltonetworks.com/cortex/cloud/web-app-api-security?ts=markdown)  
    Security Operations
  * [Cloud Detection \& Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Security Information and Event Management](https://www.paloaltonetworks.com/cortex/modernize-siem?ts=markdown)
  * [Network Security Automation](https://www.paloaltonetworks.com/cortex/network-security-automation?ts=markdown)
  * [Incident Case Management](https://www.paloaltonetworks.com/cortex/incident-case-management?ts=markdown)
  * [SOC Automation](https://www.paloaltonetworks.com/cortex/security-operations-automation?ts=markdown)
  * [Threat Intel Management](https://www.paloaltonetworks.com/cortex/threat-intel-management?ts=markdown)
  * [Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown)
  * [Attack Surface Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/attack-surface-management?ts=markdown)
  * [Compliance Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/compliance-management?ts=markdown)
  * [Internet Operations Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/internet-operations-management?ts=markdown)
  * [Extended Data Lake (XDL)](https://www.paloaltonetworks.com/cortex/cortex-xdl?ts=markdown)
  * [Agentic Assistant](https://www.paloaltonetworks.com/cortex/cortex-agentic-assistant?ts=markdown)  
    Endpoint Security
  * [Endpoint Protection](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Extended Detection \& Response](https://www.paloaltonetworks.com/cortex/detection-and-response?ts=markdown)
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  * [Small \& Medium Business Solutions](https://www.paloaltonetworks.com/industry/small-medium-business-portfolio?ts=markdown)

* Services  
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  [Threat Intel and Incident Response Services](https://www.paloaltonetworks.com/unit42?ts=markdown)
  
  * [Assess](https://www.paloaltonetworks.com/unit42/assess?ts=markdown)
  
  * [AI Security Assessment](https://www.paloaltonetworks.com/unit42/assess/ai-security-assessment?ts=markdown)
  
  * [Attack Surface Assessment](https://www.paloaltonetworks.com/unit42/assess/attack-surface-assessment?ts=markdown)
  
  * [Breach Readiness Review](https://www.paloaltonetworks.com/unit42/assess/breach-readiness-review?ts=markdown)
  
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  * [Cloud Security Assessment](https://www.paloaltonetworks.com/unit42/assess/cloud-security-assessment?ts=markdown)
  
  * [Compromise Assessment](https://www.paloaltonetworks.com/unit42/assess/compromise-assessment?ts=markdown)
  
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  * [M\&A Cyber Due Diligence](https://www.paloaltonetworks.com/unit42/assess/mergers-acquisitions-cyber-due-diligence?ts=markdown)
  
  * [Penetration Testing](https://www.paloaltonetworks.com/unit42/assess/penetration-testing?ts=markdown)
  
  * [Purple Team Exercises](https://www.paloaltonetworks.com/unit42/assess/purple-teaming?ts=markdown)
  
  * [Ransomware Readiness Assessment](https://www.paloaltonetworks.com/unit42/assess/ransomware-readiness-assessment?ts=markdown)
  
  * [SOC Assessment](https://www.paloaltonetworks.com/unit42/assess/soc-assessment?ts=markdown)
  
  * [Supply Chain Risk Assessment](https://www.paloaltonetworks.com/unit42/assess/supply-chain-risk-assessment?ts=markdown)
  
  * [Tabletop Exercises](https://www.paloaltonetworks.com/unit42/assess/tabletop-exercise?ts=markdown)
  
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)
  
  * [Respond](https://www.paloaltonetworks.com/unit42/respond?ts=markdown)
  
  * [Cloud Incident Response](https://www.paloaltonetworks.com/unit42/respond/cloud-incident-response?ts=markdown)
  
  * [Digital Forensics](https://www.paloaltonetworks.com/unit42/respond/digital-forensics?ts=markdown)
  
  * [Incident Response](https://www.paloaltonetworks.com/unit42/respond/incident-response?ts=markdown)
  
  * [Managed Detection and Response](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown)
  
  * [Managed Threat Hunting](https://www.paloaltonetworks.com/unit42/respond/managed-threat-hunting?ts=markdown)
  
  * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)
  
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)
  
  * [Transform](https://www.paloaltonetworks.com/unit42/transform?ts=markdown)
  
  * [IR Plan Development and Review](https://www.paloaltonetworks.com/unit42/transform/incident-response-plan-development-review?ts=markdown)
  
  * [Security Program Design](https://www.paloaltonetworks.com/unit42/transform/security-program-design?ts=markdown)
  
  * [Virtual CISO](https://www.paloaltonetworks.com/unit42/transform/vciso?ts=markdown)
  
  * [Zero Trust Advisory](https://www.paloaltonetworks.com/unit42/transform/zero-trust-advisory?ts=markdown)  
    [Global Customer Services](https://www.paloaltonetworks.com/services?ts=markdown)
  
  * [Education \& Training](https://www.paloaltonetworks.com/services/education?ts=markdown)
  
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    UNIT 42 RETAINER
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* Partners  
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  * [Solution Providers](https://www.paloaltonetworks.com/partners/nextwave-solution-providers?ts=markdown)
  * [Managed Security Service Providers](https://www.paloaltonetworks.com/partners/managed-security-service-providers?ts=markdown)
  * [XMDR Partners](https://www.paloaltonetworks.com/partners/managed-security-service-providers/xmdr?ts=markdown)  
    Take Action
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  * [Become a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=becomepartner)
  * [Request Access](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=requestaccess)
  * [Find a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerlocator)  
    [CYBERFORCE
    CYBERFORCE represents the top 1% of partner engineers trusted for their security expertise.
    Learn more](https://www.paloaltonetworks.com/cyberforce?ts=markdown)

* Company  
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  Palo Alto Networks
  
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  * [Precision AI Security](https://www.paloaltonetworks.com/precision-ai-security?ts=markdown)
  * [Our Platform Approach](https://www.paloaltonetworks.com/why-paloaltonetworks/platformization?ts=markdown)
  * [Accelerate Your Cybersecurity Transformation](https://www.paloaltonetworks.com/why-paloaltonetworks/nam-cxo-portfolio?ts=markdown)
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    Careers
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    Read more](https://www.paloaltonetworks.com/company/press/2021/palo-alto-networks-secures-top-ranking-on-newsweek-s-most-loved-workplaces-list-for-2021?ts=markdown)

* More  
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  * [Threat Vector Podcast](https://unit42.paloaltonetworks.com/unit-42-threat-vector-podcast/)
  * [Packet Pushers Podcasts](https://www.paloaltonetworks.com/podcasts/packet-pusher?ts=markdown)  
    Connect
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# Winning on defense: securing the Green Bay Packers through an AI-driven platform approach

* [Watch the videos](#multi-video)

## SUMMARY

The Green Bay Packers, the only community-owned team in major-league American sports, foster a passionate fan base. From protecting gameday broadcasts to fan data privacy, the security team safeguards not only football operations, but also digital experiences across retail, healthcare, and entertainment.

For over 15 years, the Packers have relied on Palo Alto Networks solutions and over time adopted a platform approach to boost visibility and efficiency. Recently, in gearing up to host a major event with broad media coverage, they turned to Unit 42 and Cortex XSIAM to ensure all systems were tightly protected.

## RESULTS

### 40 second

median time to resolution with Cortex XSIAM, down from 42 minutes

### 120

hours of labor saved per week with Cortex XSIAM

### 54%

more investigated alerts than the previous MDR provider  
challenges

## Legendary franchise. Lean security team.

On most days, the Packers operate like a midsize enterprise. On gamedays, they operate like a small city. For a recent event to kick off football season that brought 600,000 people to Green Bay, it was imperative to have cybersecurity that scaled without additional resources or cost.

* **Triaging alerts from point products** was inefficient, required too much manual labor from a small team, and lacked the needed visibility and context.
* **Threat defense was lagging** with an MDR provider that couldn't cover all data sources and didn't operate on an integrated platform.
* **Flexing to serve hundreds of thousands people** required advanced, integrated solutions, next-level agility, and a roadmap from incident response (IR) and proactive services experts.
* **A spotlight of media attention** posed a risk to the Packers' brand, reputation, and community---something paramount to the mission-driven team with passionate and supportive fans.

## Path to Platformization

![Network security](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/icons/icon-network-security-orange.svg)

### Network security

Hardware Firewalls  
Enterprise IoT Security  
[Learn more](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown)  
![SOC modernization](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/icons/ico-network-transformation.svg)

### SOC modernization

Cortex XDR  
Cortex XSIAM  
[Learn more](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)  
![Proactive and incident response services](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/icons/icon-cyber-risk-expertise.svg)

### Proactive and incident response services

Unit 42 Retainer  
Unit 42 Incident Response  
Unit 42 MDR  
Unit 42 Proactive Services

* Cyber Vigilance Program
* Cyber Risk Assessment
* Tabletop Exercises

[Learn more](https://www.paloaltonetworks.com/unit42?ts=markdown)
01 / 03 Prev Next  
{#multi-video}

*** ** * ** ***

{#multi-video} ![Mobile](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/packers/thumbnail-unit42.jpg) [View video](https://www.paloaltonetworks.com//players.brightcove.net/1050259881001/default_default/index.html?videoId=6376081786112&ts=markdown)  
Volume  
Play  
![Mobile](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/packers/thumbnail-cortex-xsiam.jpg) [View video](https://www.paloaltonetworks.com//players.brightcove.net/1050259881001/default_default/index.html?videoId=6376081087112&ts=markdown)  
Volume  
Play  
![Unit 42](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/packers/thumbnail-unit42.jpg)  
Unit 42

Cyber vigilance and 24/7 monitoring to protect high-stakes operations  
![Cortex XSIAM](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/packers/thumbnail-cortex-xsiam.jpg)  
Cortex XSIAM

Transforming security operations with AI-powered defense  
01 / 02 Prev Next

*** ** * ** ***

SOLUTION

## A game plan for IoT defense.

![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/packers/gamedays.svg)On gameday, devices from smart TVs to scoreboards to wireless access points light up across Lambeau Field, each with data and network demands. "Having tools that allow us to fluctuate during those times is critical for our success," explains Tony Smith, Assistant Director of IT and Information Security. IoT security from Palo Alto Networks helps the Packers map, monitor, and secure every connected device. That means safer fan experiences, smoother stadium operations, and fewer blind spots in an increasingly connected environment.  
\*

### One platform. Zero fumbles.

Tired of chasing alerts across disconnected point products, the Packers made the switch to Palo Alto Networks Cortex XSIAM---and results were immediate. By providing out-of-the-box data modeling, XSIAM freed the Packers from the manual, source-by-source configuration required by their old SIEM. This enabled them to seamlessly double their ingested data sources, significantly enhancing the value derived from their security data. Instead of juggling multiple dashboards for endpoints, firewalls, IoT, servers, and network security, analysts now investigate and respond in a single platform---cutting the median time to resolution from 42 minutes to 40 seconds. Automation within XSIAM has also been a game-changer for the Packers, with out-of-the-box AI models blocking cyberattacks across systems without analyst intervention and freeing the team to focus on strategic initiatives. All told, XSIAM saves up to 120 hours of labor a week, depending on the week or month.

![One platform. Zero fumbles](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/packers/packers-xsiam-chart-new.svg)
\*

### Alert fatigue out. 24/7 managed detection and response in.

![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/packers/packers-sidebar-graphic.png) In a high-stakes environment, the Packers can't afford to waste time chasing low-priority alerts, making a partnership with an expert MDR provider essential. But their previous MDR provider couldn't keep up. The shift to working with the Unit 42 MDR team made an immediate impact, reducing response time from hours to just five minutes while investigating 54% more alerts and resolving 135 incidents a day. Unit 42 MDR is natively integrated with Cortex XSIAM, giving full visibility of all data sources across the Packers' environment and making response times faster.

### "We get far fewer alerts from Unit 42 MDR than we did from our previous provider. If they surface an incident, we know it's something we need to look into, and then we work together to resolve it quickly. They use their knowledge and expertise to determine priority, which is a big time-saver."

Justin Ruckel

Infrastructure and Security Manager, Green Bay Packers  
\*

### IR on speed dial. Strategy in reserve.

Unit 42 is on retainer for incident response should a major breach occur. "It's literally a phone call, and the action starts," says Kenny Ansel, Director of IT. No paperwork. No delays. Because Unit 42 already knows the Packers' environment and works within Cortex XSIAM, there's no need to grant access to multiple tools; they can jump in and get started. The value doesn't end there. When the Packers don't use their retainer credits for IR, they apply them to proactive services like annual cyber risk assessments to validate processes, uncover hidden gaps, and prioritize future efforts. Those assessments give Unit 42 deep familiarity with the Packers' environment, so "going into an event, they're that much more informed," Ansel says.

## "Our relationship with Unit 42 has grown to the point where we really consider them an extension of our Packers IT team."

Kenny Ansel

Director of IT, Green Bay Packers  
\*

### Security in the spotlight

![Security in the spotlight](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/packers/cyber-vigilance-program.svg)When the Packers planned for a high-profile event that would draw national attention, they knew the stakes were too high for guesswork. "There was going to be a lot of attention on our logo, and we didn't want to risk damage to our brand---or to the league," Ansel says. The team turned to Unit 42 for full-spectrum support before, during, and after the event. Conveniently, the Unit 42 Retainer gave the Packers access to the Cyber Vigilance Program, which bundles several key services together.

For most events, the Packers' cybersecurity team has full control of the digital environment. Not so for this one, which involved multiple outside parties. With limited internal resources and a condensed timeline, the Packers relied on Unit 42 to cover the gaps. "Given the size of our staff, there's no way we could have pulled off that level of defense on our own," says Smith. What they gained was more than visibility; it was confidence with daily and even hourly updates. If something changed in the threat landscape, Unit 42 flagged it immediately, providing the safety net the team needed.

## "We felt confident that our environment was being monitored by Unit 42. Then, during the event, we felt confident having Unit 42 on standby in case something did happen."

Justin Ruckel

Infrastructure and Security Manager, Green Bay Packers

## Where vision meets vigilance.

### With international events on the horizon, the Packers are designing their security environment to meet the future head-on. They rely on risk assessments and tabletop exercises to prepare for what's coming, leaning on Unit 42's deep expertise. Ansel is also focused on AI and staying ahead of its malicious use. "That's where Palo Alto shines," he says. "Everything in their portfolio feeds intelligence, and the more signals you have, the more powerful your AI becomes." In the coming months and years, Ansel sees the partnership continuing to grow stronger. "I didn't think the relationship with Palo Alto Networks could get any better," he says. "But it does. The support and service have been phenomenal."

## "There's one factor above all that keeps us coming back, and it's the vision. I think that if you're not moving forward, you're moving backwards, and Palo Alto Networks is always moving forward."

Kenny Ansel

Director of IT, Green Bay Packers

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