[](https://www.paloaltonetworks.com/?ts=markdown)

* [](https://www.paloaltonetworks.com/?ts=markdown)

* Products  
  Products  
  AI Security  
  [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-AIRS-logo-nav.svg)](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)  
  [AI Security Platform](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)
  
  * [AI Gateway](https://www.paloaltonetworks.com/ai-security/ai-gateway?ts=markdown)
  * [AI Model Security](https://www.paloaltonetworks.com/ai-security/ai-model-security?ts=markdown)
  * [AI Red Teaming](https://www.paloaltonetworks.com/ai-security/ai-red-teaming?ts=markdown)
  * [AI Runtime Security](https://www.paloaltonetworks.com/ai-security/ai-runtime-security?ts=markdown)
  * [Agent Security](https://www.paloaltonetworks.com/ai-security/agent-security?ts=markdown)
  * [AI Posture Management](https://www.paloaltonetworks.com/prisma/cloud/ai-spm?ts=markdown)  
    Secure GenAI Tools
  * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown)  
    Network Security  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/strata-logo-nav.svg)](https://www.paloaltonetworks.com/network-security?ts=markdown)  
    [Secure the Network](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown)
  * [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown)
  * [Software Firewalls](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown)
  * [Strata Cloud Manager](https://www.paloaltonetworks.com/network-security/strata-cloud-manager?ts=markdown)
  * [OT / Industrial Security](https://www.paloaltonetworks.com/network-security/ot-security-solution?ts=markdown)
  * [Device \& IoT Security](https://www.paloaltonetworks.com/network-security/device-security?ts=markdown)
  * [5G Security](https://www.paloaltonetworks.com/network-security/5g-security?ts=markdown)
  * [Managed Firewalls - Azure](https://www.paloaltonetworks.com/network-security/cloud-ngfw-for-azure?ts=markdown)
  * [Managed Firewalls - AWS](https://www.paloaltonetworks.com/network-security/cloud-ngfw?ts=markdown)  
    [Cloud-Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown)
  * [Advanced Threat Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown)
  * [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)
  * [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown)
  * [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)
  * [Advanced IP Defense](https://www.paloaltonetworks.com/network-security/advanced-ip-defense?ts=markdown)
  * [Quantum Safe Security](https://www.paloaltonetworks.com/network-security/quantum-safe-security?ts=markdown)
  * [Next-Gen Trust Security](https://www.paloaltonetworks.com/network-security/next-gen-trust-security?ts=markdown)  
    SASE  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-sase-logo-nav.svg)](https://www.paloaltonetworks.com/sase?ts=markdown)  
    [Secure Access (SASE)](https://www.paloaltonetworks.com/sase?ts=markdown)
  * [Prisma Access (ZTNA)](https://www.paloaltonetworks.com/sase/access?ts=markdown)
  * [SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown)
  * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown)
  * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown)
  * [Enterprise DLP](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown)  
    Security Operations  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-logo-nav.svg)](https://www.paloaltonetworks.com/cortex?ts=markdown)  
    [Security Operations](https://www.paloaltonetworks.com/cortex?ts=markdown)
  * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)
  * [Extended Detection \& Response](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown)
  * [Security Orchestration \& Automation](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown)
  * [Attack Surface Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown)
  * [Exposure Management](https://www.paloaltonetworks.com/cortex/exposure-management?ts=markdown)
  * [Email Security](https://www.paloaltonetworks.com/cortex/advanced-email-security?ts=markdown)
  * [Threat Intelligence Management](https://www.paloaltonetworks.com/cortex/threat-intel-management?ts=markdown)
  * [Agentic-first Automation](https://www.paloaltonetworks.com/cortex/agentix?ts=markdown)
  * [Identity Threat Detection and Response](https://www.paloaltonetworks.com/cortex/itdr?ts=markdown)  
    [Endpoint Security](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Endpoint Protection](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Agentic Endpoint Security](https://www.paloaltonetworks.com/cortex/agentic-endpoint-security?ts=markdown)
  * [Ransomware Protection](https://www.paloaltonetworks.com/cortex/ransomware-protection?ts=markdown)
  * [Digital Forensics](https://www.paloaltonetworks.com/cortex/digital-forensics?ts=markdown)  
    [Data Security](https://www.paloaltonetworks.com/cortex/data-security?ts=markdown)  
    Cloud Security  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-cloud-logo-nav.svg)](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)  
    [Application Security Overview](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown)
  * [Application Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/application-security-posture-management?ts=markdown)
  * [Software Supply Chain Security](https://www.paloaltonetworks.com/cortex/cloud/software-supply-chain-security?ts=markdown)
  * [Infrastructure-as-Code (IaC) Security](https://www.paloaltonetworks.com/cortex/cloud/infrastructure-as-code-security?ts=markdown)
  * [Software Composition Analysis](https://www.paloaltonetworks.com/cortex/cloud/software-composition-analysis?ts=markdown)
  * [Secrets Security](https://www.paloaltonetworks.com/cortex/cloud/secrets-security?ts=markdown)
  * [Open Partner Ecosystem](https://www.paloaltonetworks.com/cortex/cloud/appsec-partner-ecosystem?ts=markdown)  
    [Cloud Posture Security Overview](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown)
  * [Cloud Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/cloud-security-posture-management?ts=markdown)
  * [Cloud Infrastructure Entitlement Management](https://www.paloaltonetworks.com/cortex/cloud/cloud-infrastructure-entitlement-management?ts=markdown)
  * [Data Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/data-security-posture-management?ts=markdown)
  * [AI Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/ai-security-posture-management?ts=markdown)
  * [Vulnerability Management](https://www.paloaltonetworks.com/cortex/cloud/vulnerability-management?ts=markdown)
  * [Cloud Attack Surface Management](https://www.paloaltonetworks.com/cortex/cloud/attack-surface-management?ts=markdown)  
    [Cloud Runtime Security Overview](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown)
  * [Cloud Detection and Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Container \& Kubernetes Security](https://www.paloaltonetworks.com/cortex/cloud/kubernetes-and-container-security?ts=markdown)
  * [Cloud Workload Protection](https://www.paloaltonetworks.com/cortex/cloud/cloud-workload-protection?ts=markdown)
  * [API Security](https://www.paloaltonetworks.com/cortex/cloud/api-security?ts=markdown)
  * [Serverless Security](https://www.paloaltonetworks.com/cortex/cloud/serverless-security?ts=markdown)  
    Observability ^NEW^  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cortex/xcor/cortex-xcor-logo-nav-2.svg)](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown)  
    Observability \& Remediation
  * [AI-Driven Observability](https://www.paloaltonetworks.com/cortex/xcor/ai-driven-observability?ts=markdown)
  * [Distributed Tracing](https://www.paloaltonetworks.com/cortex/xcor/distributed-tracing?ts=markdown)
  * [Log Management](https://www.paloaltonetworks.com/cortex/xcor/log-management?ts=markdown)
  * [Metrics Monitoring](https://www.paloaltonetworks.com/cortex/xcor/metrics-monitoring?ts=markdown)  
    Identity Security  
    [![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/idira-logo-nav.svg)](https://www.paloaltonetworks.com/idira?ts=markdown)  
    [Human Identities](https://www.paloaltonetworks.com/idira/human?ts=markdown)
  * [Modern PAM](https://www.paloaltonetworks.com/idira/human/privileged-access-management?ts=markdown)
  * [Identity and Access Management](https://www.paloaltonetworks.com/idira/human/identity-and-access-management?ts=markdown)
  * [Endpoint Privilege Manager](https://www.paloaltonetworks.com/idira/human/endpoint-privilege-manager?ts=markdown)
  * [Identity Governance](https://www.paloaltonetworks.com/idira/human/identity-governance?ts=markdown)
  * [Workforce Password Management](https://www.paloaltonetworks.com/idira/human/workforce-password-management?ts=markdown)
  * [Vendor Privileged Access](https://www.paloaltonetworks.com/idira/human/vendor-privileged-access?ts=markdown)  
    [Machine Identities](https://www.paloaltonetworks.com/idira/machine?ts=markdown)
  * [Secrets Management](https://www.paloaltonetworks.com/idira/machine/secrets-management?ts=markdown)
  * [Unified Secrets Governance](https://www.paloaltonetworks.com/idira/machine/unified-secrets-governance?ts=markdown)
  * [Application Credentials Delivery](https://www.paloaltonetworks.com/idira/machine/application-credentials-delivery?ts=markdown)  
    [Agentic Identities](https://www.paloaltonetworks.com/idira/agentic?ts=markdown)  
    [See All Products](https://www.paloaltonetworks.com/products/products-a-z?ts=markdown)
  * [![Overview icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/logo-default-orange.svg) Overview](#products-panel-0)
  * [![AI Security icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-prisma-blue.svg) AI Security](#products-panel-1)
  * [![Network Security icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-strata.svg) Network Security](#products-panel-2)
  * [![SASE icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-prisma-blue.svg) SASE](#products-panel-3)
  * [![Security Operations icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg) Security Operations](#products-panel-4)
  * [![Cloud Security icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg) Cloud Security](#products-panel-5)
  * [Observability ^NEW^](#products-panel-6)
  * [![Identity Security icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-idira.svg) Identity Security](#products-panel-7)
  
  [See All Products](https://www.paloaltonetworks.com/products/products-a-z?ts=markdown)  
  [![AI Security icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-AIRS-logo-nav.svg)  
  AI Security
  Discover, assess and protect AI apps, agents and employee use of GenAI tools](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)  
  [![Network Security icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/strata-logo-nav.svg)  
  Network Security
  AI-powered NetSec with next-gen firewalls, inline defense and unified management](https://www.paloaltonetworks.com/network-security?ts=markdown)  
  [![Security Operations icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-logo-nav.svg)  
  Security Operations
  Stop cyberattackers with the industry's premier platform for autonomous security operations](https://www.paloaltonetworks.com/cortex?ts=markdown)  
  [![Observability \& Remediation <sup class="branded-text">NEW</span> icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cortex/xcor/cortex-xcor-logo-nav-2.svg)  
  Observability \& Remediation ^NEW^
  Prevent downtime with the AI-driven platform that delivers autonomous remediation](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown)  
  [![SASE icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-sase-logo-nav.svg)  
  SASE
  Protect with AI, secure AI use and operate with AI using agentic Prisma SASE](https://www.paloaltonetworks.com/sase?ts=markdown)  
  [![Identity Security icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/idira-logo-nav.svg)  
  Identity Security
  Identity security platform to secure every identity: human, machine and agentic](https://www.paloaltonetworks.com/idira?ts=markdown)  
  [![Cloud Security icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-cloud-logo-nav.svg)  
  Cloud Security
  Prevent risks from code to cloud with the leading agentic cloud security platform](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)  
  [![AI Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-AIRS-logo-nav.svg)](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)  
  [AI Security Platform](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)
  
  * [AI Gateway](https://www.paloaltonetworks.com/ai-security/ai-gateway?ts=markdown)
  * [AI Model Security](https://www.paloaltonetworks.com/ai-security/ai-model-security?ts=markdown)
  * [AI Red Teaming](https://www.paloaltonetworks.com/ai-security/ai-red-teaming?ts=markdown)
  * [AI Runtime Security](https://www.paloaltonetworks.com/ai-security/ai-runtime-security?ts=markdown)
  * [Agent Security](https://www.paloaltonetworks.com/ai-security/agent-security?ts=markdown)
  * [AI Posture Management](https://www.paloaltonetworks.com/prisma/cloud/ai-spm?ts=markdown)  
    Secure GenAI Tools
  * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown)  
    [![Network Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/strata-logo-nav.svg)](https://www.paloaltonetworks.com/network-security?ts=markdown)  
    [Secure the Network](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown)
  * [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown)
  * [Software Firewalls](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown)
  * [Strata Cloud Manager](https://www.paloaltonetworks.com/network-security/strata-cloud-manager?ts=markdown)
  * [OT / Industrial Security](https://www.paloaltonetworks.com/network-security/ot-security-solution?ts=markdown)
  * [Device \& IoT Security](https://www.paloaltonetworks.com/network-security/device-security?ts=markdown)
  * [5G Security](https://www.paloaltonetworks.com/network-security/5g-security?ts=markdown)
  * [Managed Firewalls - Azure](https://www.paloaltonetworks.com/network-security/cloud-ngfw-for-azure?ts=markdown)
  * [Managed Firewalls - AWS](https://www.paloaltonetworks.com/network-security/cloud-ngfw?ts=markdown)  
    [Cloud-Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown)
  * [Advanced Threat Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown)
  * [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)
  * [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown)
  * [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)
  * [Advanced IP Defense](https://www.paloaltonetworks.com/network-security/advanced-ip-defense?ts=markdown)
  * [Quantum Safe Security](https://www.paloaltonetworks.com/network-security/quantum-safe-security?ts=markdown)
  * [Next-Gen Trust Security](https://www.paloaltonetworks.com/network-security/next-gen-trust-security?ts=markdown)  
    [![SASE logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-sase-logo-nav.svg)](https://www.paloaltonetworks.com/sase?ts=markdown)  
    [Secure Access (SASE)](https://www.paloaltonetworks.com/sase?ts=markdown)
  * [Prisma Access (ZTNA)](https://www.paloaltonetworks.com/sase/access?ts=markdown)
  * [SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown)
  * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown)
  * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown)
  * [Enterprise DLP](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown)  
    [![Security Operations logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-logo-nav.svg)](https://www.paloaltonetworks.com/cortex?ts=markdown)  
    [Security Operations](https://www.paloaltonetworks.com/cortex?ts=markdown)
  * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)
  * [Extended Detection \& Response](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown)
  * [Security Orchestration \& Automation](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown)
  * [Attack Surface Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown)
  * [Exposure Management](https://www.paloaltonetworks.com/cortex/exposure-management?ts=markdown)
  * [Email Security](https://www.paloaltonetworks.com/cortex/advanced-email-security?ts=markdown)
  * [Threat Intelligence Management](https://www.paloaltonetworks.com/cortex/threat-intel-management?ts=markdown)
  * [Agentic-first Automation](https://www.paloaltonetworks.com/cortex/agentix?ts=markdown)
  * [Identity Threat Detection and Response](https://www.paloaltonetworks.com/cortex/itdr?ts=markdown)  
    [Endpoint Security](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Endpoint Protection](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown)
  * [Agentic Endpoint Security](https://www.paloaltonetworks.com/cortex/agentic-endpoint-security?ts=markdown)
  * [Ransomware Protection](https://www.paloaltonetworks.com/cortex/ransomware-protection?ts=markdown)
  * [Digital Forensics](https://www.paloaltonetworks.com/cortex/digital-forensics?ts=markdown)  
    [Data Security](https://www.paloaltonetworks.com/cortex/data-security?ts=markdown)  
    [![Cloud Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-cloud-logo-nav.svg)](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)  
    [Application Security Overview](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown)
  * [Application Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/application-security-posture-management?ts=markdown)
  * [Software Supply Chain Security](https://www.paloaltonetworks.com/cortex/cloud/software-supply-chain-security?ts=markdown)
  * [Infrastructure-as-Code (IaC) Security](https://www.paloaltonetworks.com/cortex/cloud/infrastructure-as-code-security?ts=markdown)
  * [Software Composition Analysis](https://www.paloaltonetworks.com/cortex/cloud/software-composition-analysis?ts=markdown)
  * [Secrets Security](https://www.paloaltonetworks.com/cortex/cloud/secrets-security?ts=markdown)
  * [Open Partner Ecosystem](https://www.paloaltonetworks.com/cortex/cloud/appsec-partner-ecosystem?ts=markdown)  
    [Cloud Posture Security Overview](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown)
  * [Cloud Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/cloud-security-posture-management?ts=markdown)
  * [Cloud Infrastructure Entitlement Management](https://www.paloaltonetworks.com/cortex/cloud/cloud-infrastructure-entitlement-management?ts=markdown)
  * [Data Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/data-security-posture-management?ts=markdown)
  * [AI Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/ai-security-posture-management?ts=markdown)
  * [Vulnerability Management](https://www.paloaltonetworks.com/cortex/cloud/vulnerability-management?ts=markdown)
  * [Cloud Attack Surface Management](https://www.paloaltonetworks.com/cortex/cloud/attack-surface-management?ts=markdown)  
    [Cloud Runtime Security Overview](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown)
  * [Cloud Detection and Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown)
  * [Container \& Kubernetes Security](https://www.paloaltonetworks.com/cortex/cloud/kubernetes-and-container-security?ts=markdown)
  * [Cloud Workload Protection](https://www.paloaltonetworks.com/cortex/cloud/cloud-workload-protection?ts=markdown)
  * [API Security](https://www.paloaltonetworks.com/cortex/cloud/api-security?ts=markdown)
  * [Serverless Security](https://www.paloaltonetworks.com/cortex/cloud/serverless-security?ts=markdown)  
    [![Observability <sup class="branded-text">NEW</sup> logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cortex/xcor/cortex-xcor-logo-nav-2.svg)](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown)  
    Observability \& Remediation
  * [AI-Driven Observability](https://www.paloaltonetworks.com/cortex/xcor/ai-driven-observability?ts=markdown)
  * [Distributed Tracing](https://www.paloaltonetworks.com/cortex/xcor/distributed-tracing?ts=markdown)
  * [Log Management](https://www.paloaltonetworks.com/cortex/xcor/log-management?ts=markdown)
  * [Metrics Monitoring](https://www.paloaltonetworks.com/cortex/xcor/metrics-monitoring?ts=markdown)  
    [![Identity Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/idira-logo-nav.svg)](https://www.paloaltonetworks.com/idira?ts=markdown)  
    [Human Identities](https://www.paloaltonetworks.com/idira/human?ts=markdown)
  * [Modern PAM](https://www.paloaltonetworks.com/idira/human/privileged-access-management?ts=markdown)
  * [Identity and Access Management](https://www.paloaltonetworks.com/idira/human/identity-and-access-management?ts=markdown)
  * [Endpoint Privilege Manager](https://www.paloaltonetworks.com/idira/human/endpoint-privilege-manager?ts=markdown)
  * [Identity Governance](https://www.paloaltonetworks.com/idira/human/identity-governance?ts=markdown)
  * [Workforce Password Management](https://www.paloaltonetworks.com/idira/human/workforce-password-management?ts=markdown)
  * [Vendor Privileged Access](https://www.paloaltonetworks.com/idira/human/vendor-privileged-access?ts=markdown)  
    [Machine Identities](https://www.paloaltonetworks.com/idira/machine?ts=markdown)
  * [Secrets Management](https://www.paloaltonetworks.com/idira/machine/secrets-management?ts=markdown)
  * [Unified Secrets Governance](https://www.paloaltonetworks.com/idira/machine/unified-secrets-governance?ts=markdown)
  * [Application Credentials Delivery](https://www.paloaltonetworks.com/idira/machine/application-credentials-delivery?ts=markdown)  
    [Agentic Identities](https://www.paloaltonetworks.com/idira/agentic?ts=markdown)

* Solutions  
  Solutions  
  By Use Case  
  [![Drive AI Transformation icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/ai-page/teaser-block/teaser-icon-2.svg)  
  Drive AI Transformation
  Scale enterprise AI adoption across employees, applications and agents with confidence and control](https://www.paloaltonetworks.com/ai-security?ts=markdown) [![Accelerate Cloud Transformation icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg)
  Accelerate Cloud Transformation
  Build fast and innovate fearlessly with AI-driven protection from code to cloud](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown) [![Secure AI Coding icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/logo-default-orange.svg)
  Secure AI Coding
  Let AI coding do more, with you in control. Protect data, govern agents and control AI costs](https://www.paloaltonetworks.com/secure-ai-coding?ts=markdown)  
  [![Secure Every Identity icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-idira.svg)  
  Secure Every Identity
  Stop identity-led breaches: Secure human, machine, and agentic identities with zero trust](https://www.paloaltonetworks.com/idira?ts=markdown) [![Enable Autonomous SOC icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg)
  Enable Autonomous SOC
  Fight AI with AI to stop threats at machine speed with the power of analytics and automation](https://www.paloaltonetworks.com/cortex/fight-ai-with-ai?ts=markdown) [![Secure Critical Infrastructure icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/logo-default-orange.svg)
  Secure Critical Infrastructure
  Stop machine-speed threats across OT, 5G and IoT with AI-driven cyber defense](https://www.paloaltonetworks.com/securing-critical-infrastructure?ts=markdown)  
  [![Secure the Hybrid Network icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-strata.svg)  
  Secure the Hybrid Network
  Stay ahead of AI-driven attacks with unified network security across hybrid environments](https://www.paloaltonetworks.com/network-security?ts=markdown) [![Automate Root-Cause Analysis icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-cortex.svg)
  Automate Root-Cause Analysis
  Respond autonomously to incidents and accelerate remediation with agentic AI](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown) [![Achieve Cyber Resilience icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/icon-Unit42.svg)
  Achieve Cyber Resilience
  Partner with world-class experts to proactively reduce risk, recover rapidly, and outsmart emerging threats](https://www.paloaltonetworks.com/unit42/ai-advantage?ts=markdown)

* Services  
  Services  
  Security Services  
  [![](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/unit-logo-dark.svg)](https://www.paloaltonetworks.com/unit42?ts=markdown)  
  Prepare for Emerging Risks
  
  * [AI Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/ai-security-assessment?ts=markdown)
  * [Frontier AI](https://www.paloaltonetworks.com/unit42/prepare-for-emerging-risks/continuous-frontier-ai-defense?ts=markdown)
  * [Respond to Cyber Attacks](https://www.paloaltonetworks.com/unit42/respond?ts=markdown)
  * [Incident Response](https://www.paloaltonetworks.com/unit42/respond/incident-response?ts=markdown)
  * [Digital Forensics](https://www.paloaltonetworks.com/unit42/respond/digital-forensics?ts=markdown)
  * [Managed Detection \& Response](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown)
  * [Managed Threat Hunting](https://www.paloaltonetworks.com/cortex/managed-threat-hunting?ts=markdown)
  * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)  
    [Strengthen Your Defenses](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses?ts=markdown)
  * [Attack Surface Assessment](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/attack-surface-assessment?ts=markdown)
  * [Breach Readiness](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/breach-readiness-review?ts=markdown)
  * [Cloud Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/cloud-security-assessment?ts=markdown)
  * [Compromise Assessment](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/compromise-assessment?ts=markdown)
  * [Ransomware Readiness](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/ransomware-readiness-assessment?ts=markdown)
  * [Supply Chain](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/supply-chain-risk-assessment?ts=markdown)
  * [Tabletop Exercises](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/tabletop-exercises?ts=markdown)
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)  
    [Build Your Security Strategy](https://www.paloaltonetworks.com/unit42/build-your-security-strategy?ts=markdown)
  * [Cyber Risk](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/cyber-risk-assessment?ts=markdown)
  * [IR Plan Development](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/IR-plan-and-development-review?ts=markdown)
  * [Security Program Design](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/security-program-design?ts=markdown)
  * [SOC Assessment](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/soc-assessment?ts=markdown)
  * [Virtual CISO](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/virtual-ciso?ts=markdown)
  * [Zero Trust](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/zero-trust-advisory?ts=markdown)  
    Understand the Adversary
  * [Threat Intelligence](https://www.paloaltonetworks.com/unit42/threat-intelligence?ts=markdown)
  * [Offensive Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/offensive-security-services?ts=markdown)  
    Managed Firewalls  
    Managed Firewalls
  * [Managed Firewalls - AWS](https://www.paloaltonetworks.com/network-security/cloud-ngfw?ts=markdown)
  * [Managed Firewalls - Azure](https://www.paloaltonetworks.com/network-security/cloud-ngfw-for-azure?ts=markdown)  
    Customer Services  
    [Global Customer Services](https://www.paloaltonetworks.com/services?ts=markdown)
  * [Education \& Training](https://www.paloaltonetworks.com/services/education?ts=markdown)
  * [Professional Services](https://www.paloaltonetworks.com/services/consulting?ts=markdown)
  * [Success Tools](https://www.paloaltonetworks.com/services/customer-success-tools?ts=markdown)
  * [Support Services](https://www.paloaltonetworks.com/services/solution-assurance?ts=markdown)
  * [Customer Success](https://www.paloaltonetworks.com/services/customer-success?ts=markdown)  
    [Under Attack?](https://www.paloaltonetworks.com/unit42/contact-unit42?ts=markdown)
  * [Services Overview](#services-panel-0)
  * [Security Services](#services-panel-1)
  * [Managed Firewalls](#services-panel-2)
  * [Customer Services](#services-panel-3)
  
  [Under Attack?](https://www.paloaltonetworks.com/unit42/contact-unit42?ts=markdown)  
  [![Security Services logo](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/unit-logo-dark.svg)](https://www.paloaltonetworks.com/unit42?ts=markdown)  
  Prepare for Emerging Risks
  
  * [AI Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/ai-security-assessment?ts=markdown)
  * [Frontier AI](https://www.paloaltonetworks.com/unit42/prepare-for-emerging-risks/continuous-frontier-ai-defense?ts=markdown)
  * [Respond to Cyber Attacks](https://www.paloaltonetworks.com/unit42/respond?ts=markdown)
  * [Incident Response](https://www.paloaltonetworks.com/unit42/respond/incident-response?ts=markdown)
  * [Digital Forensics](https://www.paloaltonetworks.com/unit42/respond/digital-forensics?ts=markdown)
  * [Managed Detection \& Response](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown)
  * [Managed Threat Hunting](https://www.paloaltonetworks.com/cortex/managed-threat-hunting?ts=markdown)
  * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)  
    [Strengthen Your Defenses](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses?ts=markdown)
  * [Attack Surface Assessment](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/attack-surface-assessment?ts=markdown)
  * [Breach Readiness](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/breach-readiness-review?ts=markdown)
  * [Cloud Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/cloud-security-assessment?ts=markdown)
  * [Compromise Assessment](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/compromise-assessment?ts=markdown)
  * [Ransomware Readiness](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/ransomware-readiness-assessment?ts=markdown)
  * [Supply Chain](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/supply-chain-risk-assessment?ts=markdown)
  * [Tabletop Exercises](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/tabletop-exercises?ts=markdown)
  * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown)  
    [Build Your Security Strategy](https://www.paloaltonetworks.com/unit42/build-your-security-strategy?ts=markdown)
  * [Cyber Risk](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/cyber-risk-assessment?ts=markdown)
  * [IR Plan Development](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/IR-plan-and-development-review?ts=markdown)
  * [Security Program Design](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/security-program-design?ts=markdown)
  * [SOC Assessment](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/soc-assessment?ts=markdown)
  * [Virtual CISO](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/virtual-ciso?ts=markdown)
  * [Zero Trust](https://www.paloaltonetworks.com/unit42/build-your-security-strategy/zero-trust-advisory?ts=markdown)  
    Understand the Adversary
  * [Threat Intelligence](https://www.paloaltonetworks.com/unit42/threat-intelligence?ts=markdown)
  * [Offensive Security](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses/offensive-security-services?ts=markdown)  
    Managed Firewalls
  * [Managed Firewalls - AWS](https://www.paloaltonetworks.com/network-security/cloud-ngfw?ts=markdown)
  * [Managed Firewalls - Azure](https://www.paloaltonetworks.com/network-security/cloud-ngfw-for-azure?ts=markdown)  
    [Global Customer Services](https://www.paloaltonetworks.com/services?ts=markdown)
  * [Education \& Training](https://www.paloaltonetworks.com/services/education?ts=markdown)
  * [Professional Services](https://www.paloaltonetworks.com/services/consulting?ts=markdown)
  * [Success Tools](https://www.paloaltonetworks.com/services/customer-success-tools?ts=markdown)
  * [Support Services](https://www.paloaltonetworks.com/services/solution-assurance?ts=markdown)
  * [Customer Success](https://www.paloaltonetworks.com/services/customer-success?ts=markdown)

* Industries  
  Industries  
  [![Financial Services icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/financial-icon-2.svg)  
  Financial Services
  Secure with AI cybersecurity, fraud and ransomware prevention, compliance, and customer data protection](https://www.paloaltonetworks.com/industry/financial-services?ts=markdown) [![Manufacturing icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/manufacturing-icon-2.svg)
  Manufacturing
  Secure with OT security, ransomware defense, industrial cybersecurity, supply chain resilience, and continuity](https://www.paloaltonetworks.com/industry/manufacturing?ts=markdown) [![Retail and Hospitality icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/retail-icon-2.svg)
  Retail and Hospitality
  Secure with payment security, PCI compliance, ransomware and fraud prevention, and data protection](https://www.paloaltonetworks.com/industry/retail?ts=markdown)  
  [![Healthcare and Life Sciences icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/healthcare-icon-2.svg)  
  Healthcare and Life Sciences
  Secure patient and clinical data, medical device security, ransomware defense, and HIPAA compliance](https://www.paloaltonetworks.com/industry/healthcare?ts=markdown) [![Public Sector icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/public-sector-icon-2.svg)
  Public Sector
  Secure with Zero Trust, cyber defense, compliance, infrastructure protection, and citizen data security](https://www.paloaltonetworks.com/industry/public-sector?ts=markdown) [![Utilities icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/utilities-icon-2.svg)
  Utilities
  Secure with power grid protection, OT network security, ransomware defense, and critical infrastructure security](https://www.paloaltonetworks.com/industry/electric-utilities?ts=markdown)  
  [![Transportation icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/transportation-icon-2.svg)  
  Transportation
  Secure OT and connected infrastructure protection, ransomware defense, supply chain security, compliance](https://www.paloaltonetworks.com/industry/transportation-security?ts=markdown) [![Small and Medium Business icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/smb-icon-2.svg)
  Small and Medium Business
  Secure against cyber threats using AI-powered endpoint, network, browser, cloud, and MDR](https://www.paloaltonetworks.com/industry/small-medium-business-portfolio?ts=markdown)

* Partners  
  Partners  
  NextWave
  
  * [Partner Program](https://www.paloaltonetworks.com/partners/nextwave-partner-portal?ts=markdown)
  * [Become a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=becomepartner)
  * [Request Partner Portal Access](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=requestaccess)
  * [Partner Portal Login](https://www.paloaltonetworks.com/partners/nextwave-partner-portal?ts=markdown)
  * [Find a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerlocator)  
    Partner Ecosystem  
    [Explore All Partners
    Find the right partner network tailored to your business needs, cloud environments, and security requirements](https://www.paloaltonetworks.com/partners?ts=markdown) [Cloud Service Partners
    Bring cloud native security and compliance to the entire development lifecycle](https://www.paloaltonetworks.com/partners/nextwave-for-csp?ts=markdown) [Frontier AI Alliance
    Outpace today's cyberattacks through a global ecosystem of leaders orchestrating unified defenses](https://www.paloaltonetworks.com/frontier?ts=markdown) [Global System Integrators
    Speed and secure digital transformation with the industry's best technology, people and intelligence](https://www.paloaltonetworks.com/partners/nextwave-for-gsi?ts=markdown)  
    [Managed Security Service Providers
    Gain valuable resource oversight to help your businesses administer security strategies](https://www.paloaltonetworks.com/partners/managed-security-service-providers?ts=markdown) [Resellers
    Deliver the most comprehensive cybersecurity portfolio while expanding opportunities and profitability](https://www.paloaltonetworks.com/partners/resellers?ts=markdown) [Service Providers
    Protect mobile users, devices and applications with effective, flexible and easy to deploy cybersecurity](https://www.paloaltonetworks.com/partners/service-providers?ts=markdown) [Technology Partners
    Advance security and transformation with innovative technology partner integrations](https://www.paloaltonetworks.com/partners/technology-partners?ts=markdown)

* Resources  
  Resources  
  ![Learn icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/resource-library-icon.svg)  
  Learn
  
  * [Resource Library](https://www.paloaltonetworks.com/resources?ts=markdown)
  * [Analyst Reports](https://www.paloaltonetworks.com/resources/research?ts=markdown)
  * [Customer Stories](https://www.paloaltonetworks.com/customers?ts=markdown)
  * [Blog](https://www.paloaltonetworks.com/blog/?ts=markdown)
  * [Cyberpedia](https://www.paloaltonetworks.com/cyberpedia?ts=markdown)
  * [Threat Vector Podcast](https://www.paloaltonetworks.com/podcasts/threat-vector?ts=markdown)
  * [Unit 42 Threat Research](https://unit42.paloaltonetworks.com/)
  * [Knowledgebase](https://knowledgebase.paloaltonetworks.com/)
  * [Technical Documentation](https://docs.paloaltonetworks.com/)  
    ![Engage icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/engage-icon-2.svg)  
    Engage
  * [Webinars](https://www.paloaltonetworks.com/resources/webinars?ts=markdown)
  * [Demos](https://www.paloaltonetworks.com/demos?ts=markdown)
  * [Test Drive](https://www.paloaltonetworks.com/resources/test-drives?ts=markdown)
  * [On-Demand](https://www.paloaltonetworks.com/ondemand?ts=markdown)  
    ![Connect icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/connect-icon-2.svg)  
    Connect
  * [Executive Briefings](https://www.paloaltonetworks.com/about-us/executive-briefing-program?ts=markdown)
  * [Events](https://events.paloaltonetworks.com/)
  * [Live Community](https://live.paloaltonetworks.com/)
  * [Contact Us](https://www.paloaltonetworks.com/company/contact-sales?ts=markdown)  
    ![Discover icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/discover-icon-2.svg)  
    Discover
  * [Why Palo Alto Networks?](https://www.paloaltonetworks.com/why-paloaltonetworks?ts=markdown)
  * [Platform Approach](https://www.paloaltonetworks.com/why-paloaltonetworks/platformization?ts=markdown)
  * [Awards \& Recognition](https://www.paloaltonetworks.com/about-us/awards?ts=markdown)
  * [Global Certifications](https://www.paloaltonetworks.com/legal-notices/trust-center/certifications?ts=markdown)
  * [Cloud Locations](https://www.paloaltonetworks.com/products/regional-cloud-locations?ts=markdown)
  * [Corporate Responsibility](https://www.paloaltonetworks.com/about-us/corporate-responsibility?ts=markdown)
  * [Trust 360 Program](https://www.paloaltonetworks.com/resources/whitepapers/trust-360?ts=markdown)  
    ![Company icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/logo-default-orange.svg)  
    Company
  * [About Us](https://www.paloaltonetworks.com/about-us?ts=markdown)
  * [Management Team](https://www.paloaltonetworks.com/about-us/management?ts=markdown)
  * [Investor Relations](https://investors.paloaltonetworks.com/)
  * [Newsroom](https://www.paloaltonetworks.com/company/newsroom?ts=markdown)
  * [Careers](https://jobs.paloaltonetworks.com/en)
  * [Culture \& Benefits](https://jobs.paloaltonetworks.com/en/culture/)
  * [Ethics \& Compliance](https://www.paloaltonetworks.com/company/ethics-and-compliance?ts=markdown)
  * [Office Locations](https://www.paloaltonetworks.com/about-us/locations?ts=markdown)

* ![search magnifying glass](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/search-black.svg)

* us  
  Language
  
  * USA (ENGLISH)
  * [AUSTRALIA (ENGLISH)](https://www.paloaltonetworks.com.au/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [BRAZIL (PORTUGUÉS)](https://www.paloaltonetworks.com.br/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [CANADA (ENGLISH)](https://www.paloaltonetworks.ca/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [CHINA (简体中文)](https://www.paloaltonetworks.cn/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [FRANCE (FRANÇAIS)](https://www.paloaltonetworks.fr/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [GERMANY (DEUTSCH)](https://www.paloaltonetworks.de/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [INDIA (ENGLISH)](https://www.paloaltonetworks.in/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [ITALY (ITALIANO)](https://www.paloaltonetworks.it/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [JAPAN (日本語)](https://www.paloaltonetworks.jp/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [KOREA (한국어)](https://www.paloaltonetworks.co.kr/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [LATIN AMERICA (ESPAÑOL)](https://www.paloaltonetworks.lat/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [MEXICO (ESPAÑOL)](https://www.paloaltonetworks.com.mx/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [SINGAPORE (ENGLISH)](https://www.paloaltonetworks.sg/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [SPAIN (ESPAÑOL)](https://www.paloaltonetworks.es/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [TAIWAN (繁體中文)](https://www.paloaltonetworks.tw/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)
  * [UK (ENGLISH)](https://www.paloaltonetworks.co.uk/customers/telecom-provider-contains-ransomware-attack-and-restores-operations)

* Accounts \& Support  
  Accounts \& Support
  
  * Accounts
  
  * Customer
  
  * Partner
  
  * Employee
  
  * [Login to Download](https://www.paloaltonetworks.com/login?ts=markdown)
  
  * [Become a Member](https://www.paloaltonetworks.com/login?screenToRender=traditionalRegistration&ts=markdown)
  
  * Support
  
  * [Contact Us](https://www.paloaltonetworks.com/company/contact-sales?ts=markdown)
  
  * [What's New](https://www.paloaltonetworks.com/resources?ts=markdown)
  
  * [Get Support](https://support.paloaltonetworks.com/SupportAccount/MyAccount)
  
  [Under Attack?](https://www.paloaltonetworks.com/unit42/contact-unit42?ts=markdown)

* [Demos and Trials](https://www.paloaltonetworks.com/get-started?ts=markdown)  
  [Introducing Cortex XCOR: Observability, reimagined. Discover now.](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown)  
  [](https://www.paloaltonetworks.com/?ts=markdown)  
  Search  
  All

* [Tech Docs](https://docs.paloaltonetworks.com/search)  
  Close search modal

# Telecom Provider Contains Black Basta Attack and Restores Operations

The client called Unit 42^®^ to determine the extent of unauthorized access, negotiate the ransom payment and eradicate the threat.

* [Download PDF](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/ir-unit42-2024/Telecom-Provider-Unit-42-IR-Case-Study.pdf?ts=markdown)  
  ResultsChallengeOutcomesGet in Touch  
  [Results](#results)  
  [Challenge](#challenge)  
  [Outcomes](#outcomes)  
  [Get in Touch](#summary)  
  {#results} Results  
  3days

To determine attack vector in 50K endpoint environment  
80^%^reduction

In ransom with expert negotiation  
2days

To contain threat and ensure continuity of business operations  
{#challenge}

## The Client

Telecommunications company servicing millions of customers

## The Challenge

Over the course of 13 hours, the client was hit with a severe ransomware attack that encrypted files on tens of thousands of systems, exfiltrated sensitive data and brought 50% of their business operations to a halt. The client asked Unit 42 to help:

* Contain the threat and prevent further data exfiltration.
* Eradicate the threat actor.
* Investigate root cause and assist with restoring business operations.  
  {#outcomes}

## Unit 42's Rigorous Incident Response Approach for Superior Outcomes

### Assess

Client realized it was impacted by ransomware when it identified encrypted files and ransom notes within its enterprise environment. [Unit 42](https://www.paloaltonetworks.com/unit42/respond?ts=markdown) began assessing the attack within two hours.

### Investigate

Forensics and threat hunting quickly revealed [Black Basta ransomware](https://unit42.paloaltonetworks.com/threat-assessment-black-basta-ransomware/), initial phishing email and the extent of unauthorized access.

### Secure

Deployed Cortex XDR^®^ across the impacted environment within 96 hours to ensure that attack was contained, enabling the [Unit 42 MDR](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown) team to begin 24/7 monitoring and threat hunting.

### Recover

Negotiated 80% reduction from initial ransom demand and obtained, tested and implemented decryption keys.

### Transform

Identified gaps in network segmentation, credential control, endpoint security and security visibility and deployed additional firewall and access control technologies.
First trigger point

### Assess

### Investigate

### Secure

### Recover

### Transform

Scroll right

### Resolution Timeline

### Assess

### Investigate

### Secure

### Recover

### Transform

Days 0 - 4  
Crisis Intervention  
Deployed Cortex XDR and Xpanse^®^ for visibility across the enterprise for indicator and forensics collection.

Leveraged Unit 42 Threat Intelligence to identify Black Basta TTPs and IOCs to quickly close in on attacker.

Established contact with threat actor and negotiated 80% reduction from initial ransom demand.

Established secure connectivity for non-impacted sites.

Days 5 - 7  
Decryption  
Scope, severity and nature of incident uncovered via Cortex XDR forensic analysis.

Root cause identified as a QBot phishing email, determined the extent of the data exfiltrated.

Implemented network segmentation and containment at client HQ using NGFW firewalls with SSL decryption/inspection enabled.

Began decryption using third-party decryption utility, completed network-wide credential reset.

Days 8 - 14  
Restoration

Identified the full breadth of threat actor activity across the impacted environment.

Fully contained and evicted threat actor from the environment.

Restored critical business operations, decryption efforts shifted to lower-priority support systems.

Established secure connection to remote sites with Prisma Access.  
Days 15 - 30  
Fortification

IR and MDR remain in place for 24/7 monitoring. Started to remediate vulnerabilities identified in Xpanse mapping.

Continued rebuilding and restoring impacted servers and workstations.

Ensured full visibility, alerting, and protection through enterprise wide Cortex XDR deployment across 30K+ endpoints.  
Last trigger point  
{#summary} [![icon paloaltonetworks](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/ir-unit42-2024/panw_white_logo.svg)paloaltonetworks](https://www.paloaltonetworks.com/?ts=markdown)[![icon paloaltonetworks unit42](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/ir-unit42-2024/unit42_white.svg)paloaltonetworks unit42](https://www.paloaltonetworks.com/unit42?ts=markdown)

## Threat-informed Incident Response

With [Unit 42 Incident Response](https://www.paloaltonetworks.com/unit42/respond/incident-response?ts=markdown), stay ahead of threats and out of the news. Investigate, contain and recover from incidents faster and emerge stronger than ever before, backed by the full power of the world's leading cybersecurity company. Contact us to gain peace of mind.  
[SPEAK TO AN EXPERT TODAY](https://start.paloaltonetworks.com/contact-unit42.html)

## Backed by Industry's Best

  * ![Threat Intel logo icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/ir-unit42-2024/threat-symbol.svg)  
    Threat Intel

Extensive telemetry and intelligence for accelerated investigation and remediation.

  * ![Technology icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/ir-unit42-2024/tecnology.svg)  
    Technology

Palo Alto Networks platform for in-depth visibility to find, contain and eliminate threats faster, with limited disruption.

  * ![Experience symbol](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/ir-unit42-2024/experience.svg)  
    Experience

Trusted experts who mobilize quickly and act decisively in over 1K incidents per year.  
{#footer} Products and Services

* [AI-Powered Network Security Platform](https://www.paloaltonetworks.com/network-security?ts=markdown)

* [Secure AI by Design](https://www.paloaltonetworks.com/ai-security?ts=markdown)

* [Prisma AIRS](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown)

* [AI Access Security](https://www.paloaltonetworks.com/sase/ai-access-security?ts=markdown)

* [Cloud Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown)

* [Advanced Threat Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown)

* [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown)

* [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown)

* [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown)

* [Enterprise Data Loss Prevention](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown)

* [Enterprise IoT Security](https://www.paloaltonetworks.com/network-security/enterprise-device-security?ts=markdown)

* [Medical IoT Security](https://www.paloaltonetworks.com/network-security/medical-device-security?ts=markdown)

* [Industrial OT Security](https://www.paloaltonetworks.com/network-security/ot-security-solution?ts=markdown)

* [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown)

* [Next-Generation Firewalls](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown)

* [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown)

* [Software Firewalls](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown)

* [Strata Cloud Manager](https://www.paloaltonetworks.com/network-security/strata-cloud-manager?ts=markdown)

* [SD-WAN for NGFW](https://www.paloaltonetworks.com/network-security/sd-wan-subscription?ts=markdown)

* [PAN-OS](https://www.paloaltonetworks.com/network-security/pan-os?ts=markdown)

* [Panorama](https://www.paloaltonetworks.com/network-security/panorama?ts=markdown)

* [Secure Access Service Edge](https://www.paloaltonetworks.com/sase?ts=markdown)

* [Prisma SASE](https://www.paloaltonetworks.com/sase?ts=markdown)

* [Application Acceleration](https://www.paloaltonetworks.com/sase/app-acceleration?ts=markdown)

* [Autonomous Digital Experience Management](https://www.paloaltonetworks.com/sase/adem?ts=markdown)

* [Enterprise DLP](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown)

* [Prisma Access](https://www.paloaltonetworks.com/sase/access?ts=markdown)

* [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown)

* [Prisma SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown)

* [Remote Browser Isolation](https://www.paloaltonetworks.com/sase/remote-browser-isolation?ts=markdown)

* [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown)

* [AI-Driven Security Operations Platform](https://www.paloaltonetworks.com/cortex?ts=markdown)

* [Cloud Security](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)

* [Cortex Cloud](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown)

* [Application Security](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown)

* [Cloud Posture Security](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown)

* [Cloud Runtime Security](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown)

* [Prisma Cloud](https://www.paloaltonetworks.com/prisma/cloud?ts=markdown)

* [AI-Driven SOC](https://www.paloaltonetworks.com/cortex?ts=markdown)

* [Cortex XSIAM](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown)

* [Cortex XDR](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown)

* [Cortex XSOAR](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown)

* [Cortex Xpanse](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown)

* [Unit 42 Managed Detection \& Response](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown)

* [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown)

* Observability

* [Cortex XCOR](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown)

* [Next-Generation Identity Security](https://www.paloaltonetworks.com/idira?ts=markdown)

* [Privileged Access Management](https://www.paloaltonetworks.com/idira/human/privileged-access-management?ts=markdown)

* [Identity and Access Management](https://www.paloaltonetworks.com/idira/human/identity-and-access-management?ts=markdown)

* [Endpoint Privilege Manager](https://www.paloaltonetworks.com/idira/human/endpoint-privilege-manager?ts=markdown)

* [Identity Governance](https://www.paloaltonetworks.com/idira/human/identity-governance?ts=markdown)

* [Workforce Password Management](https://www.paloaltonetworks.com/idira/human/workforce-password-management?ts=markdown)

* [Agentic Identities](https://www.paloaltonetworks.com/idira/agentic?ts=markdown)

* [Secrets Management](https://www.paloaltonetworks.com/idira/machine/secrets-management?ts=markdown)

* [Unified Secrets Governance](https://www.paloaltonetworks.com/idira/machine/unified-secrets-governance?ts=markdown)

* [Application Credentials Delivery](https://www.paloaltonetworks.com/idira/machine/application-credentials-delivery?ts=markdown)

* [Vendor Privileged Access](https://www.paloaltonetworks.com/idira/human/vendor-privileged-access?ts=markdown)

* [Threat Intel and Incident Response Services](https://www.paloaltonetworks.com/unit42?ts=markdown)

* [Prepare for Emerging Risks](https://www.paloaltonetworks.com/unit42/prepare-for-emerging-risks/continuous-frontier-ai-defense?ts=markdown)

* [Strengthen Your Defenses](https://www.paloaltonetworks.com/unit42/strengthen-your-defenses?ts=markdown)

* [Build Your Security Strategy](https://www.paloaltonetworks.com/unit42/build-your-security-strategy?ts=markdown)

* [Understand the Adversary](https://www.paloaltonetworks.com/unit42/threat-intelligence?ts=markdown)

* [Respond to a Cyber Attack](https://www.paloaltonetworks.com/unit42/respond?ts=markdown)  
  Company

* [About Us](https://www.paloaltonetworks.com/about-us?ts=markdown)

* [Careers](https://jobs.paloaltonetworks.com/en/)

* [Contact Us](https://www.paloaltonetworks.com/company/contact-sales?ts=markdown)

* [Corporate Responsibility](https://www.paloaltonetworks.com/about-us/corporate-responsibility?ts=markdown)

* [Customers](https://www.paloaltonetworks.com/customers?ts=markdown)

* [Investor Relations](https://investors.paloaltonetworks.com/)

* [Location](https://www.paloaltonetworks.com/about-us/locations?ts=markdown)

* [Newsroom](https://www.paloaltonetworks.com/company/newsroom?ts=markdown)  
  Popular Links

* [Blog](https://www.paloaltonetworks.com/blog/?ts=markdown)

* [Communities](https://www.paloaltonetworks.com/communities?ts=markdown)

* [Content Library](https://www.paloaltonetworks.com/resources?ts=markdown)

* [Cyberpedia](https://www.paloaltonetworks.com/cyberpedia?ts=markdown)

* [Event Center](https://events.paloaltonetworks.com/)

* [Manage Email Preferences](https://start.paloaltonetworks.com/preference-center)

* [Products A-Z](https://www.paloaltonetworks.com/products/products-a-z?ts=markdown)

* [Product Certifications](https://www.paloaltonetworks.com/legal-notices/trust-center/certifications?ts=markdown)

* [Report a Vulnerability](https://www.paloaltonetworks.com/security-disclosure?ts=markdown)

* [Sitemap](https://www.paloaltonetworks.com/sitemap?ts=markdown)

* [Tech Docs](https://docs.paloaltonetworks.com/)

* [Unit 42](https://unit42.paloaltonetworks.com/)

* [Do Not Sell or Share My Personal Information](https://panwedd.exterro.net/portal/dsar.htm?target=panwedd)
  ![Palo Alto Networks Logo](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/pan-logo-dark.svg)

* [Privacy](https://www.paloaltonetworks.com/legal-notices/privacy?ts=markdown)

* [Trust Center](https://www.paloaltonetworks.com/legal-notices/trust-center?ts=markdown)

* [Terms of Use](https://www.paloaltonetworks.com/legal-notices/terms-of-use?ts=markdown)

* [Documents](https://www.paloaltonetworks.com/legal?ts=markdown)

Copyright © 2026 Palo Alto Networks. All Rights Reserved

* [![Youtube](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/youtube-black.svg)](https://www.youtube.com/user/paloaltonetworks)
* [![Podcast](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/icons/podcast.svg)](https://www.paloaltonetworks.com/podcasts/threat-vector?ts=markdown)
* [![Facebook](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/facebook-black.svg)](https://www.facebook.com/PaloAltoNetworks/)
* [![LinkedIn](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/linkedin-black.svg)](https://www.linkedin.com/company/palo-alto-networks)
* [![Twitter](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/twitter-x-black.svg)](https://twitter.com/PaloAltoNtwks)
* EN  
  Select your language