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Platform](https://www.paloaltonetworks.com/ai-security/prisma-airs?ts=markdown) * [AI Gateway](https://www.paloaltonetworks.com/ai-security/ai-gateway?ts=markdown) * [AI Model Security](https://www.paloaltonetworks.com/ai-security/ai-model-security?ts=markdown) * [AI Red Teaming](https://www.paloaltonetworks.com/ai-security/ai-red-teaming?ts=markdown) * [AI Runtime Security](https://www.paloaltonetworks.com/ai-security/ai-runtime-security?ts=markdown) * [Agent Security](https://www.paloaltonetworks.com/ai-security/agent-security?ts=markdown) * [AI Posture Management](https://www.paloaltonetworks.com/prisma/cloud/ai-spm?ts=markdown) Secure GenAI Tools * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown) [![Network Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/strata-logo-nav.svg)](https://www.paloaltonetworks.com/network-security?ts=markdown) [Secure the Network](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown) * [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown) * [Software Firewalls](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown) * [Strata Cloud Manager](https://www.paloaltonetworks.com/network-security/strata-cloud-manager?ts=markdown) * [OT / Industrial Security](https://www.paloaltonetworks.com/network-security/ot-security-solution?ts=markdown) * [Device \& IoT Security](https://www.paloaltonetworks.com/network-security/device-security?ts=markdown) * [5G Security](https://www.paloaltonetworks.com/network-security/5g-security?ts=markdown) * [Managed Firewalls - Azure](https://www.paloaltonetworks.com/network-security/cloud-ngfw-for-azure?ts=markdown) * [Managed Firewalls - AWS](https://www.paloaltonetworks.com/network-security/cloud-ngfw?ts=markdown) [Cloud-Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown) * [Advanced Threat Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown) * [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown) * [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown) * [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown) * [Advanced IP Defense](https://www.paloaltonetworks.com/network-security/advanced-ip-defense?ts=markdown) * [Quantum Safe Security](https://www.paloaltonetworks.com/network-security/quantum-safe-security?ts=markdown) * [Next-Gen Trust Security](https://www.paloaltonetworks.com/network-security/next-gen-trust-security?ts=markdown) [![SASE logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/prisma-sase-logo-nav.svg)](https://www.paloaltonetworks.com/sase?ts=markdown) [Secure Access (SASE)](https://www.paloaltonetworks.com/sase?ts=markdown) * [Prisma Access (ZTNA)](https://www.paloaltonetworks.com/sase/access?ts=markdown) * [SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown) * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown) * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown) * [Enterprise DLP](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown) [![Security Operations logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-logo-nav.svg)](https://www.paloaltonetworks.com/cortex?ts=markdown) [Security Operations](https://www.paloaltonetworks.com/cortex?ts=markdown) * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown) * [Extended Detection \& Response](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown) * [Security Orchestration \& Automation](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown) * [Attack Surface Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown) * [Exposure Management](https://www.paloaltonetworks.com/cortex/exposure-management?ts=markdown) * [Email Security](https://www.paloaltonetworks.com/cortex/advanced-email-security?ts=markdown) * [Threat Intelligence Management](https://www.paloaltonetworks.com/cortex/threat-intel-management?ts=markdown) * [Agentic-first Automation](https://www.paloaltonetworks.com/cortex/agentix?ts=markdown) * [Identity Threat Detection and Response](https://www.paloaltonetworks.com/cortex/itdr?ts=markdown) [Endpoint Security](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown) * [Endpoint Protection](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown) * [Agentic Endpoint Security](https://www.paloaltonetworks.com/cortex/agentic-endpoint-security?ts=markdown) * [Ransomware Protection](https://www.paloaltonetworks.com/cortex/ransomware-protection?ts=markdown) * [Digital Forensics](https://www.paloaltonetworks.com/cortex/digital-forensics?ts=markdown) [Data Security](https://www.paloaltonetworks.com/cortex/data-security?ts=markdown) [![Cloud Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/cortex-cloud-logo-nav.svg)](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown) [Application Security Overview](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown) * [Application Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/application-security-posture-management?ts=markdown) * [Software Supply Chain Security](https://www.paloaltonetworks.com/cortex/cloud/software-supply-chain-security?ts=markdown) * [Infrastructure-as-Code (IaC) Security](https://www.paloaltonetworks.com/cortex/cloud/infrastructure-as-code-security?ts=markdown) * [Software Composition Analysis](https://www.paloaltonetworks.com/cortex/cloud/software-composition-analysis?ts=markdown) * [Secrets Security](https://www.paloaltonetworks.com/cortex/cloud/secrets-security?ts=markdown) * [Open Partner Ecosystem](https://www.paloaltonetworks.com/cortex/cloud/appsec-partner-ecosystem?ts=markdown) [Cloud Posture Security Overview](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown) * [Cloud Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/cloud-security-posture-management?ts=markdown) * [Cloud Infrastructure Entitlement Management](https://www.paloaltonetworks.com/cortex/cloud/cloud-infrastructure-entitlement-management?ts=markdown) * [Data Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/data-security-posture-management?ts=markdown) * [AI Security Posture Management](https://www.paloaltonetworks.com/cortex/cloud/ai-security-posture-management?ts=markdown) * [Vulnerability Management](https://www.paloaltonetworks.com/cortex/cloud/vulnerability-management?ts=markdown) * [Cloud Attack Surface Management](https://www.paloaltonetworks.com/cortex/cloud/attack-surface-management?ts=markdown) [Cloud Runtime Security Overview](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown) * [Cloud Detection and Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown) * [Container \& Kubernetes Security](https://www.paloaltonetworks.com/cortex/cloud/kubernetes-and-container-security?ts=markdown) * [Cloud Workload Protection](https://www.paloaltonetworks.com/cortex/cloud/cloud-workload-protection?ts=markdown) * [API Security](https://www.paloaltonetworks.com/cortex/cloud/api-security?ts=markdown) * [Serverless Security](https://www.paloaltonetworks.com/cortex/cloud/serverless-security?ts=markdown) [![Observability NEW logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cortex/xcor/cortex-xcor-logo-nav-2.svg)](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown) Observability \& Remediation * [AI-Driven Observability](https://www.paloaltonetworks.com/cortex/xcor/ai-driven-observability?ts=markdown) * [Distributed Tracing](https://www.paloaltonetworks.com/cortex/xcor/distributed-tracing?ts=markdown) * [Log Management](https://www.paloaltonetworks.com/cortex/xcor/log-management?ts=markdown) * [Metrics Monitoring](https://www.paloaltonetworks.com/cortex/xcor/metrics-monitoring?ts=markdown) [![Identity Security logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/nav/idira-logo-nav.svg)](https://www.paloaltonetworks.com/idira?ts=markdown) [Human Identities](https://www.paloaltonetworks.com/idira/human?ts=markdown) * [Modern PAM](https://www.paloaltonetworks.com/idira/human/privileged-access-management?ts=markdown) * [Identity and Access 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Attack?](https://www.paloaltonetworks.com/unit42/contact-unit42?ts=markdown) * [Demos and Trials](https://www.paloaltonetworks.com/get-started?ts=markdown) [Introducing Cortex XCOR: Observability, reimagined. Discover now.](https://www.paloaltonetworks.com/cortex/xcor?ts=markdown) [](https://www.paloaltonetworks.com/?ts=markdown) Search All * [Tech Docs](https://docs.paloaltonetworks.com/search) Close search modal ![Palo Alto Networks Logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/logos/customer/white-logos/western-bay-logo.png) # Western Bay of Plenty District Council protects infrastructure with platformization #### SUMMARY New Zealand's Western Bay of Plenty District Council struggled to meet the demands of a fast-growing local population with the Council's legacy security products. Their existing security infrastructure was unreliable and left them exposed. In response, this local government agency consolidated networking and endpoint security into a single platform, right-sized to meet their organization's needs. By partnering with Theta---a leading New Zealand-owned technology consultancy---they found Palo Alto Networks offered tighter integration, increased automation, and near real-time response to attacks. This modern approach---masterminded by Theta---protects essential public services while driving unprecedented agility, simplicity, and efficiency. #### RESULTS ### NZ$400K Saved by switching to centralized networking and security management. ### 50X Increase in network performance from 2 MB/s to 100 MB/s. ### 99.99% Availability of OT network devices. ### 100% ROI achieved in 6 months. CHALLENGE ## The need to modernize and simplify local government security The Bay of Plenty is one of the biggest population growth areas in New Zealand. The Council had outgrown its security infrastructure and was unable to see what was happening in the network due to the limited visibility and control of its outdated security technology. They wanted to proactively address the security limitations and concerns. The Council was relying on their 1990s legacy cybersecurity technology to defend against highly sophisticated 21st century threats. They knew it was time for a radically new cybersecurity blueprint to secure and simplify public services delivery. This blueprint needed to: * Satisfy the Council's top priority of delivering services to meet their requirements and those of their constituents. * Keep pace with the pressing demand for trusted, digital-first public services delivery from a fast-growing local population. * Enable complete visibility and control over network and endpoint security. * Replace expensive and unreliable operational technology (OT) network links that monitored geographically remote water and wastewater plants, to minimize potential disruption. * Eliminate implicit trust and continuously validate each stage of digital interaction for a zero trust architecture. Richard Gilligan, Technology Operations Team Leader, Western Bay of Plenty District Council, says, "Prior to partnering with Theta and implementing Palo Alto Networks, we were responding to incidents after they occurred rather than preventing them. Now, we can address any issues or incidents immediately." ## Path to Platformization ![Network security with Palo Alto Networks](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/icons/icon-network-security-orange.svg) ### Network security with Palo Alto Networks NGFWs with Cloud-Delivered Security Services (CDSS) [Learn more](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown) ![Endpoint security](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/icons/icon-next-generation-security-platform-orange.svg) ### Resilient and secure branch and remote site connectivity using multiple network paths for a private WAN. SD-WAN for NGFW subscription [Learn more](https://www.paloaltonetworks.com/network-security/sd-wan-subscription?ts=markdown) ![Transform endpoint security](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/case-study/icons/icon-xdr-category-orange.svg) ### Transform endpoint security Cortex XDR^®^ [Learn more](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown) 01 / 03 Prev Next SOLUTION ## A connected suite reduces risk, increases efficiency, and accelerates citizen-centric services. The Council needed to find an experienced partner they could trust to put them on the right path and complete the work within the budget. They chose Theta, whose Principal Consultant Stephan van Lieshout recommended Palo Alto Networks. From his past experience in working with other New Zealand organizations, van Lieshout says, "Palo Alto Networks solutions were effective and could be scaled down to effectively meet the needs of small-to-medium businesses \[SMBs\]; it's not just for large enterprises." The Western Bay of Plenty District Council standardized on our complete platform strategy to strengthen cyber resilience across their entire infrastructure. A connected suite of ML-powered NGFWs reduced risk, increased efficiency, and supported agile citizen-centric digital services. This suite includes Cloud-Delivered Security Services (CDSS) with a GlobalProtect Always-On VPN and SD-WAN for NGFW subscription, as well as Cortex XDR endpoint security. ## "Palo Alto Networks solutions were effective and could be scaled down to effectively meet the needs of small-to-medium businesses \[SMBs\]; it's not just for large enterprises." Stephan van Lieshout, Principal Consultant, Theta New Zealand RESULTS ## Consolidated cybersecurity ignites agility, simplicity, and efficiency. ### Shielded the public authority from cyberthreats The Council has re-architected the entire network to provide complete, unified visibility, and control across more than 60 business services. ML-powered, cloud-based network security stops unknown zero-day attacks. GlobalProtect secures the Council's applications their hybrid workforce uses---whether they're at home, in the office, or on the go. Cortex XDR endpoint security delivers protection across the organization with AI-driven prevention and detection that analyzes data from any source to stop sophisticated attacks. Gilligan says, "We conduct penetration testing regularly, but there's no anxiety among the team as they have confidence that all threats will be detected and resolved in a timely manner." ### Saved NZ$400K "The solution paid for itself in 6 months when we removed managed network services. We've saved at least NZ$400,000 over 6 years; for an SMB, that's substantial. Not only that, but the network is much faster," says Gilligan. The Council achieved savings through the operational costs, automation, improved troubleshooting, and network throughput. ### Delivered 99.99% availability of OT network devices The Council uses the firewalls to support the remote sites and provide highly resilient 4G, fiber, or Starlink access. This creates an OT network with 99.99% uptime in challenging remote locations, including uninterrupted monitoring of water sites for nonstop operation. ### Reduced IT team's time for security to just 5% Staff can work smarter and faster now, delivering agile public services that increase constituent satisfaction. For example, staff can now monitor and take advantage of greater network bandwidth. Security commands just 5% of the team's time, freeing resources to focus on local government policy, audits, and other tasks. Tight integration enables the team to manage security and SD-WAN on a single, intuitive interface---not a patchwork of fragmented monitoring devices. ### Reduced time to detect and respond to near real time If an endpoint is attacked, the Council can respond at lightning speed. A complete picture of each attack, including one-click root cause analysis, enables the team to swiftly stop attacks anywhere in the environment. Gilligan says, "The New Zealand time zone means we're often the first country to see a new threat. Cortex XDR uses machine learning to profile behavior and instantly detect anomalies indicative of an attack." Conclusion ## Complete confidence in the right solution Both the Council and Theta have complete confidence that Palo Alto Networks is the right solution currently and in the future. "Theta's security expertise and experience led us on an affordable, right-sized security transformation journey with Palo Alto Networks, which has been an absolute game changer," shares Gilligan. Theta's van Lieshout concurs, "Palo Alto Networks solutions are best in class. We're committed to partnering with Palo Alto Networks and our customers alike, as the cybersecurity leader is constantly on the cusp of innovation." ### "The solution paid for itself in 6 months when we removed managed network services. We've saved at least NZ$400K over 6 years; for an SMB, that's substantial. Not only that, but the network is much faster." Richard Gilligan, Technology Operations Team Leader, Western Bay of Plenty District Council ### "Theta's security expertise and experience led us on an affordable, right-sized security transformation journey with Palo Alto Networks, which has been an absolute game changer." - Richard Gilligan, Technology Operations Team Leader, Western Bay of Plenty District Council ### "Prior to partnering with Theta and implementing Palo Alto Networks, we were responding to incidents after they occurred rather than preventing them. Now, we can address any issues or incidents immediately." - Richard Gilligan, Technology Operations Team Leader, Western Bay of Plenty District Council *See how our best-in-class solutions can improve security for your organization. Learn more at our [Network Security](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown), [SD-WAN for NGFW](https://www.paloaltonetworks.com/network-security/sd-wan-subscription?ts=markdown) and [Cortex XDR](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown) pages.* ## About Theta Proudly New Zealand owned and operated, Theta transforms businesses using the latest technologies. We work with all types of industries, offering comprehensive services from strategy to implementation and support. Our specialisations include cybersecurity, digital and AI solutions, data and insights, managed services, project delivery, Dynamics 365, and SaaS product development. With a dedicated team of over 300 professionals, we're committed to getting your project across the line and getting it right, the first time. 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