[](https://www.paloaltonetworks.com/?ts=markdown) * Sign In * Customer * Partner * Employee * [Login to download](https://www.paloaltonetworks.com/login?ts=markdown) * [Join us to become a member](https://www.paloaltonetworks.com/login?screenToRender=traditionalRegistration&ts=markdown) * EN * [USA (ENGLISH)](https://www.paloaltonetworks.com) * [AUSTRALIA (ENGLISH)](https://www.paloaltonetworks.com.au) * [BRAZIL (PORTUGUÉS)](https://www.paloaltonetworks.com.br) * [CANADA (ENGLISH)](https://www.paloaltonetworks.ca) * [CHINA (简体中文)](https://www.paloaltonetworks.cn) * [FRANCE (FRANÇAIS)](https://www.paloaltonetworks.fr) * [GERMANY (DEUTSCH)](https://www.paloaltonetworks.de) * [INDIA (ENGLISH)](https://www.paloaltonetworks.in) * [ITALY (ITALIANO)](https://www.paloaltonetworks.it) * [JAPAN (日本語)](https://www.paloaltonetworks.jp) * [KOREA (한국어)](https://www.paloaltonetworks.co.kr) * [LATIN AMERICA (ESPAÑOL)](https://www.paloaltonetworks.lat) * [MEXICO (ESPAÑOL)](https://www.paloaltonetworks.com.mx) * [SINGAPORE (ENGLISH)](https://www.paloaltonetworks.sg) * [SPAIN (ESPAÑOL)](https://www.paloaltonetworks.es) * [TAIWAN (繁體中文)](https://www.paloaltonetworks.tw) * [UK (ENGLISH)](https://www.paloaltonetworks.co.uk) * ![magnifying glass search icon to open search field](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/search-black.svg) * [Contact Us](https://www.paloaltonetworks.com/company/contact-sales?ts=markdown) * [What's New](https://www.paloaltonetworks.com/resources?ts=markdown) * [Get Support](https://support.paloaltonetworks.com/SupportAccount/MyAccount) * [Under Attack?](https://start.paloaltonetworks.com/contact-unit42.html) ![x close icon to close mobile navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/x-black.svg) [![Palo Alto Networks logo](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/pan-logo-dark.svg)](https://www.paloaltonetworks.com/?ts=markdown) ![magnifying glass search icon to open search field](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/search-black.svg) * [](https://www.paloaltonetworks.com/?ts=markdown) * Products ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Products [AI-Powered Network Security Platform](https://www.paloaltonetworks.com/network-security?ts=markdown) * [AI Security](https://www.paloaltonetworks.com/precision-ai-security/secure-ai-by-design?ts=markdown) * [Prisma AIRS](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown) * [AI Access Security](https://www.paloaltonetworks.com/sase/ai-access-security?ts=markdown) * [Cloud Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown) * [Advanced Threat Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown) * [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown) * [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown) * [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown) * [Enterprise Data Loss Prevention](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown) * [Enterprise Device Security](https://www.paloaltonetworks.com/network-security/enterprise-device-security?ts=markdown) * [Medical Device Security](https://www.paloaltonetworks.com/network-security/medical-device-security?ts=markdown) * [OT Device Security](https://www.paloaltonetworks.com/network-security/ot-device-security?ts=markdown) * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown) * [Next-Generation Firewalls](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown) * [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown) * [Software Firewalls](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown) * [Strata Cloud Manager](https://www.paloaltonetworks.com/network-security/strata-cloud-manager?ts=markdown) * [SD-WAN for NGFW](https://www.paloaltonetworks.com/network-security/sd-wan-subscription?ts=markdown) * [PAN-OS](https://www.paloaltonetworks.com/network-security/pan-os?ts=markdown) * [Panorama](https://www.paloaltonetworks.com/network-security/panorama?ts=markdown) * [Secure Access Service Edge](https://www.paloaltonetworks.com/sase?ts=markdown) * [Prisma SASE](https://www.paloaltonetworks.com/sase?ts=markdown) * [Application Acceleration](https://www.paloaltonetworks.com/sase/app-acceleration?ts=markdown) * [Autonomous Digital Experience Management](https://www.paloaltonetworks.com/sase/adem?ts=markdown) * [Enterprise DLP](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown) * [Prisma Access](https://www.paloaltonetworks.com/sase/access?ts=markdown) * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown) * [Prisma SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown) * [Remote Browser Isolation](https://www.paloaltonetworks.com/sase/remote-browser-isolation?ts=markdown) * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown) [AI-Driven Security Operations Platform](https://www.paloaltonetworks.com/cortex?ts=markdown) * [Cloud Security](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown) * [Cortex Cloud](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown) * [Application Security](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown) * [Cloud Posture Security](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown) * [Cloud Runtime Security](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown) * [Prisma Cloud](https://www.paloaltonetworks.com/prisma/cloud?ts=markdown) * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex?ts=markdown) * [Cortex XSIAM](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown) * [Cortex XDR](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown) * [Cortex AgentiX](https://www.paloaltonetworks.com/cortex/agentix?ts=markdown) * [Cortex XSOAR](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown) * [Cortex Exposure Management](https://www.paloaltonetworks.com/cortex/exposure-management?ts=markdown) * [Cortex Xpanse](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown) * [Cortex Advanced Email Security](https://www.paloaltonetworks.com/cortex/advanced-email-security?ts=markdown) * [Unit 42 Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown) * [Unit 42 Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown) * Solutions ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Solutions Secure AI by Design * [Secure AI Ecosystem](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown) * [Secure GenAI Usage](https://www.paloaltonetworks.com/sase/ai-access-security?ts=markdown) Network Security * [Cloud Network Security](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown) * [Data Center Security](https://www.paloaltonetworks.com/network-security/data-center?ts=markdown) * [DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown) * [Intrusion Detection and Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown) * [Device Security](https://www.paloaltonetworks.com/network-security/device-security?ts=markdown) * [OT Security](https://www.paloaltonetworks.com/network-security/ot-device-security?ts=markdown) * [5G Security](https://www.paloaltonetworks.com/network-security/5g-security?ts=markdown) * [Secure All Apps, Users and Locations](https://www.paloaltonetworks.com/sase/secure-users-data-apps-devices?ts=markdown) * [Secure Branch Transformation](https://www.paloaltonetworks.com/sase/secure-branch-transformation?ts=markdown) * [Secure Work on Any Device](https://www.paloaltonetworks.com/sase/secure-work-on-any-device?ts=markdown) * [VPN Replacement](https://www.paloaltonetworks.com/sase/vpn-replacement-for-secure-remote-access?ts=markdown) * [Web \& Phishing Security](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown) Cloud Security * [Application Security Posture Management (ASPM)](https://www.paloaltonetworks.com/cortex/cloud/application-security-posture-management?ts=markdown) * [Software Supply Chain Security](https://www.paloaltonetworks.com/cortex/cloud/software-supply-chain-security?ts=markdown) * [Code Security](https://www.paloaltonetworks.com/cortex/cloud/code-security?ts=markdown) * [Cloud Security Posture Management (CSPM)](https://www.paloaltonetworks.com/cortex/cloud/cloud-security-posture-management?ts=markdown) * [Cloud Infrastructure Entitlement Management (CIEM)](https://www.paloaltonetworks.com/cortex/cloud/cloud-infrastructure-entitlement-management?ts=markdown) * [Data Security Posture Management (DSPM)](https://www.paloaltonetworks.com/cortex/cloud/data-security-posture-management?ts=markdown) * [AI Security Posture Management (AI-SPM)](https://www.paloaltonetworks.com/cortex/cloud/ai-security-posture-management?ts=markdown) * [Cloud Detection \& Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown) * [Cloud Workload Protection (CWP)](https://www.paloaltonetworks.com/cortex/cloud/cloud-workload-protection?ts=markdown) * [Web Application \& API Security (WAAS)](https://www.paloaltonetworks.com/cortex/cloud/web-app-api-security?ts=markdown) Security Operations * [Cloud Detection \& Response](https://www.paloaltonetworks.com/cortex/cloud-detection-and-response?ts=markdown) * [Security Information and Event Management](https://www.paloaltonetworks.com/cortex/modernize-siem?ts=markdown) * [Network Security Automation](https://www.paloaltonetworks.com/cortex/network-security-automation?ts=markdown) * [Incident Case Management](https://www.paloaltonetworks.com/cortex/incident-case-management?ts=markdown) * [SOC Automation](https://www.paloaltonetworks.com/cortex/security-operations-automation?ts=markdown) * [Threat Intel Management](https://www.paloaltonetworks.com/cortex/threat-intel-management?ts=markdown) * [Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown) * [Attack Surface Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/attack-surface-management?ts=markdown) * [Compliance Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/compliance-management?ts=markdown) * [Internet Operations Management](https://www.paloaltonetworks.com/cortex/cortex-xpanse/internet-operations-management?ts=markdown) * [Extended Data Lake (XDL)](https://www.paloaltonetworks.com/cortex/cortex-xdl?ts=markdown) * [Agentic Assistant](https://www.paloaltonetworks.com/cortex/cortex-agentic-assistant?ts=markdown) Endpoint Security * [Endpoint Protection](https://www.paloaltonetworks.com/cortex/endpoint-protection?ts=markdown) * [Extended Detection \& Response](https://www.paloaltonetworks.com/cortex/detection-and-response?ts=markdown) * [Ransomware Protection](https://www.paloaltonetworks.com/cortex/ransomware-protection?ts=markdown) * [Digital Forensics](https://www.paloaltonetworks.com/cortex/digital-forensics?ts=markdown) [Industries](https://www.paloaltonetworks.com/industry?ts=markdown) * [Public Sector](https://www.paloaltonetworks.com/industry/public-sector?ts=markdown) * [Financial Services](https://www.paloaltonetworks.com/industry/financial-services?ts=markdown) * [Manufacturing](https://www.paloaltonetworks.com/industry/manufacturing?ts=markdown) * [Healthcare](https://www.paloaltonetworks.com/industry/healthcare?ts=markdown) * [Small \& Medium Business Solutions](https://www.paloaltonetworks.com/industry/small-medium-business-portfolio?ts=markdown) * Services ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Services [Threat Intel and Incident Response Services](https://www.paloaltonetworks.com/unit42?ts=markdown) * [Assess](https://www.paloaltonetworks.com/unit42/assess?ts=markdown) * [AI Security Assessment](https://www.paloaltonetworks.com/unit42/assess/ai-security-assessment?ts=markdown) * [Attack Surface Assessment](https://www.paloaltonetworks.com/unit42/assess/attack-surface-assessment?ts=markdown) * [Breach Readiness Review](https://www.paloaltonetworks.com/unit42/assess/breach-readiness-review?ts=markdown) * [BEC Readiness Assessment](https://www.paloaltonetworks.com/bec-readiness-assessment?ts=markdown) * [Cloud Security Assessment](https://www.paloaltonetworks.com/unit42/assess/cloud-security-assessment?ts=markdown) * [Compromise Assessment](https://www.paloaltonetworks.com/unit42/assess/compromise-assessment?ts=markdown) * [Cyber Risk Assessment](https://www.paloaltonetworks.com/unit42/assess/cyber-risk-assessment?ts=markdown) * [M\&A Cyber Due Diligence](https://www.paloaltonetworks.com/unit42/assess/mergers-acquisitions-cyber-due-diligence?ts=markdown) * [Penetration Testing](https://www.paloaltonetworks.com/unit42/assess/penetration-testing?ts=markdown) * [Purple Team Exercises](https://www.paloaltonetworks.com/unit42/assess/purple-teaming?ts=markdown) * [Ransomware Readiness Assessment](https://www.paloaltonetworks.com/unit42/assess/ransomware-readiness-assessment?ts=markdown) * [SOC Assessment](https://www.paloaltonetworks.com/unit42/assess/soc-assessment?ts=markdown) * [Supply Chain Risk Assessment](https://www.paloaltonetworks.com/unit42/assess/supply-chain-risk-assessment?ts=markdown) * [Tabletop Exercises](https://www.paloaltonetworks.com/unit42/assess/tabletop-exercise?ts=markdown) * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown) * [Respond](https://www.paloaltonetworks.com/unit42/respond?ts=markdown) * [Cloud Incident Response](https://www.paloaltonetworks.com/unit42/respond/cloud-incident-response?ts=markdown) * [Digital Forensics](https://www.paloaltonetworks.com/unit42/respond/digital-forensics?ts=markdown) * [Incident Response](https://www.paloaltonetworks.com/unit42/respond/incident-response?ts=markdown) * [Managed Detection and Response](https://www.paloaltonetworks.com/unit42/respond/managed-detection-response?ts=markdown) * [Managed Threat Hunting](https://www.paloaltonetworks.com/unit42/respond/managed-threat-hunting?ts=markdown) * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown) * [Unit 42 Retainer](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown) * [Transform](https://www.paloaltonetworks.com/unit42/transform?ts=markdown) * [IR Plan Development and Review](https://www.paloaltonetworks.com/unit42/transform/incident-response-plan-development-review?ts=markdown) * [Security Program Design](https://www.paloaltonetworks.com/unit42/transform/security-program-design?ts=markdown) * [Virtual CISO](https://www.paloaltonetworks.com/unit42/transform/vciso?ts=markdown) * [Zero Trust Advisory](https://www.paloaltonetworks.com/unit42/transform/zero-trust-advisory?ts=markdown) [Global Customer Services](https://www.paloaltonetworks.com/services?ts=markdown) * [Education \& Training](https://www.paloaltonetworks.com/services/education?ts=markdown) * [Professional Services](https://www.paloaltonetworks.com/services/consulting?ts=markdown) * [Success Tools](https://www.paloaltonetworks.com/services/customer-success-tools?ts=markdown) * [Support Services](https://www.paloaltonetworks.com/services/solution-assurance?ts=markdown) * [Customer Success](https://www.paloaltonetworks.com/services/customer-success?ts=markdown) [![](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/logo-unit-42.svg) UNIT 42 RETAINER Custom-built to fit your organization's needs, you can choose to allocate your retainer hours to any of our offerings, including proactive cyber risk management services. Learn how you can put the world-class Unit 42 Incident Response team on speed dial. Learn more](https://www.paloaltonetworks.com/unit42/retainer?ts=markdown) * Partners ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Partners NextWave Partners * [NextWave Partner Community](https://www.paloaltonetworks.com/partners?ts=markdown) * [Cloud Service Providers](https://www.paloaltonetworks.com/partners/nextwave-for-csp?ts=markdown) * [Global Systems Integrators](https://www.paloaltonetworks.com/partners/nextwave-for-gsi?ts=markdown) * [Technology Partners](https://www.paloaltonetworks.com/partners/technology-partners?ts=markdown) * [Service Providers](https://www.paloaltonetworks.com/partners/service-providers?ts=markdown) * [Solution Providers](https://www.paloaltonetworks.com/partners/nextwave-solution-providers?ts=markdown) * [Managed Security Service Providers](https://www.paloaltonetworks.com/partners/managed-security-service-providers?ts=markdown) * [XMDR Partners](https://www.paloaltonetworks.com/partners/managed-security-service-providers/xmdr?ts=markdown) Take Action * [Portal Login](https://www.paloaltonetworks.com/partners/nextwave-partner-portal?ts=markdown) * [Managed Services Program](https://www.paloaltonetworks.com/partners/managed-security-services-provider-program?ts=markdown) * [Become a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=becomepartner) * [Request Access](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerregistration?type=requestaccess) * [Find a Partner](https://paloaltonetworks.my.site.com/NextWavePartnerProgram/s/partnerlocator) [CYBERFORCE CYBERFORCE represents the top 1% of partner engineers trusted for their security expertise. Learn more](https://www.paloaltonetworks.com/cyberforce?ts=markdown) * Company ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Company Palo Alto Networks * [About Us](https://www.paloaltonetworks.com/about-us?ts=markdown) * [Management Team](https://www.paloaltonetworks.com/about-us/management?ts=markdown) * [Investor Relations](https://investors.paloaltonetworks.com) * [Locations](https://www.paloaltonetworks.com/about-us/locations?ts=markdown) * [Ethics \& Compliance](https://www.paloaltonetworks.com/company/ethics-and-compliance?ts=markdown) * [Corporate Responsibility](https://www.paloaltonetworks.com/about-us/corporate-responsibility?ts=markdown) * [Military \& Veterans](https://jobs.paloaltonetworks.com/military) [Why Palo Alto Networks?](https://www.paloaltonetworks.com/why-paloaltonetworks?ts=markdown) * [Precision AI Security](https://www.paloaltonetworks.com/precision-ai-security?ts=markdown) * [Our Platform Approach](https://www.paloaltonetworks.com/why-paloaltonetworks/platformization?ts=markdown) * [Accelerate Your Cybersecurity Transformation](https://www.paloaltonetworks.com/why-paloaltonetworks/nam-cxo-portfolio?ts=markdown) * [Awards \& Recognition](https://www.paloaltonetworks.com/about-us/awards?ts=markdown) * [Customer Stories](https://www.paloaltonetworks.com/customers?ts=markdown) * [Global Certifications](https://www.paloaltonetworks.com/legal-notices/trust-center/compliance?ts=markdown) * [Trust 360 Program](https://www.paloaltonetworks.com/resources/whitepapers/trust-360?ts=markdown) Careers * [Overview](https://jobs.paloaltonetworks.com/) * [Culture \& Benefits](https://jobs.paloaltonetworks.com/en/culture/) [A Newsweek Most Loved Workplace "Businesses that do right by their employees" Read more](https://www.paloaltonetworks.com/company/press/2021/palo-alto-networks-secures-top-ranking-on-newsweek-s-most-loved-workplaces-list-for-2021?ts=markdown) * More ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) More Resources * [Blog](https://www.paloaltonetworks.com/blog/?ts=markdown) * [Unit 42 Threat Research](https://unit42.paloaltonetworks.com/) * [Communities](https://www.paloaltonetworks.com/communities?ts=markdown) * [Content Library](https://www.paloaltonetworks.com/resources?ts=markdown) * [Cyberpedia](https://www.paloaltonetworks.com/cyberpedia?ts=markdown) * [Tech Insider](https://techinsider.paloaltonetworks.com/) * [Knowledge Base](https://knowledgebase.paloaltonetworks.com/) * [Palo Alto Networks TV](https://tv.paloaltonetworks.com/) * [Perspectives of Leaders](https://www.paloaltonetworks.com/perspectives/?ts=markdown) * [Cyber Perspectives Magazine](https://www.paloaltonetworks.com/cybersecurity-perspectives/cyber-perspectives-magazine?ts=markdown) * [Regional Cloud Locations](https://www.paloaltonetworks.com/products/regional-cloud-locations?ts=markdown) * [Tech Docs](https://docs.paloaltonetworks.com/) * [Security Posture Assessment](https://www.paloaltonetworks.com/security-posture-assessment?ts=markdown) * [Threat Vector Podcast](https://unit42.paloaltonetworks.com/unit-42-threat-vector-podcast/) * [Packet Pushers Podcasts](https://www.paloaltonetworks.com/podcasts/packet-pusher?ts=markdown) Connect * [LIVE community](https://live.paloaltonetworks.com/) * [Events](https://events.paloaltonetworks.com/) * [Executive Briefing Center](https://www.paloaltonetworks.com/about-us/executive-briefing-program?ts=markdown) * [Demos](https://www.paloaltonetworks.com/demos?ts=markdown) * [Contact us](https://www.paloaltonetworks.com/company/contact-sales?ts=markdown) [Blog Stay up-to-date on industry trends and the latest innovations from the world's largest cybersecurity Learn more](https://www.paloaltonetworks.com/blog/) * Sign In ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Sign In * Customer * Partner * Employee * [Login to download](https://www.paloaltonetworks.com/login?ts=markdown) * [Join us to become a member](https://www.paloaltonetworks.com/login?screenToRender=traditionalRegistration&ts=markdown) * EN ![black arrow pointing left to go back to main navigation](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-black.svg) Language * [USA (ENGLISH)](https://www.paloaltonetworks.com) * [AUSTRALIA (ENGLISH)](https://www.paloaltonetworks.com.au) * [BRAZIL (PORTUGUÉS)](https://www.paloaltonetworks.com.br) * [CANADA (ENGLISH)](https://www.paloaltonetworks.ca) * [CHINA (简体中文)](https://www.paloaltonetworks.cn) * [FRANCE (FRANÇAIS)](https://www.paloaltonetworks.fr) * [GERMANY (DEUTSCH)](https://www.paloaltonetworks.de) * [INDIA (ENGLISH)](https://www.paloaltonetworks.in) * [ITALY (ITALIANO)](https://www.paloaltonetworks.it) * [JAPAN (日本語)](https://www.paloaltonetworks.jp) * [KOREA (한국어)](https://www.paloaltonetworks.co.kr) * [LATIN AMERICA (ESPAÑOL)](https://www.paloaltonetworks.lat) * [MEXICO (ESPAÑOL)](https://www.paloaltonetworks.com.mx) * [SINGAPORE (ENGLISH)](https://www.paloaltonetworks.sg) * [SPAIN (ESPAÑOL)](https://www.paloaltonetworks.es) * [TAIWAN (繁體中文)](https://www.paloaltonetworks.tw) * [UK (ENGLISH)](https://www.paloaltonetworks.co.uk) * [Contact Us](https://www.paloaltonetworks.com/company/contact-sales?ts=markdown) * [What's New](https://www.paloaltonetworks.com/resources?ts=markdown) * [Get support](https://support.paloaltonetworks.com/SupportAccount/MyAccount) * [Under Attack?](https://start.paloaltonetworks.com/contact-unit42.html) * [Demos and Trials](https://www.paloaltonetworks.com/get-started?ts=markdown) Search All * [Tech Docs](https://docs.paloaltonetworks.com/search) Close search modal [Deploy Bravely --- Secure your AI transformation with Prisma AIRS](https://www.deploybravely.com) [](https://www.paloaltonetworks.com/?ts=markdown) 1. [Cyberpedia](https://www.paloaltonetworks.com/cyberpedia?ts=markdown) 2. [Cloud Security](https://www.paloaltonetworks.com/cyberpedia/cloud-security?ts=markdown) 3. [AIOps \& Network](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops?ts=markdown) 4. [What is AIOps](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops?ts=markdown) Table of Contents * What is AIOps * [AIOps Tools](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#aiops?ts=markdown) * [Why AIOps?](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#why?ts=markdown) * [AIOps Benefits](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#benefits?ts=markdown) * [AIOps Solutions](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#solutions?ts=markdown) * [AIOps FAQs](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#faqs?ts=markdown) * [What is AIOps for NGFW?](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops-for-ngfw?ts=markdown) * [What Is AIOps?](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops-for-ngfw#what?ts=markdown) * [How Does AIOps for NGFW Work?](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops-for-ngfw#how?ts=markdown) * [Why Is AIOps for NGFW Necessary?](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops-for-ngfw#why?ts=markdown) * [Benefits of AIOps for NGFW](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops-for-ngfw#benefits?ts=markdown) * [AIOps for NGFW FAQs](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops-for-ngfw#faqs?ts=markdown) # What is AIOps 5 min. read Table of Contents * * [AIOps Tools](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#aiops?ts=markdown) * [Why AIOps?](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#why?ts=markdown) * [AIOps Benefits](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#benefits?ts=markdown) * [AIOps Solutions](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#solutions?ts=markdown) * [AIOps FAQs](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#faqs?ts=markdown) 1. AIOps Tools * * [AIOps Tools](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#aiops?ts=markdown) * [Why AIOps?](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#why?ts=markdown) * [AIOps Benefits](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#benefits?ts=markdown) * [AIOps Solutions](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#solutions?ts=markdown) * [AIOps FAQs](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops#faqs?ts=markdown) ### AIOps Definition AIOps stands for 'artificial intelligence for IT operations'. It refers to platforms that leverage [machine learning (ML)](https://www.paloaltonetworks.com/cyberpedia/machine-learning-ml) and analytics to automate IT operations. AIOps harnesses big data from operational appliances and has the unique ability to detect and respond to issues instantaneously. Using the power of ML, AIOps strategizes using the various forms of data it compiles to yield automated insights that work to refine and iterate continually. AIOps seeks to address a quickly evolving IT landscape using the convenience of machine learning, automation and big data. The video gives a brief overview of what AIOps is and how it works. AIOps products have a standardized approach to functionality. The first step in the process involves the extraction of data. Tools must collect data coming from various systems and then cluster it in an appropriate manner that makes the next step in the process most efficient. Then, thorough analysis of the aggregated data is conducted. Using ML algorithms, these tools detect patterns and relationships between pieces of data while identifying root problems and focal points within a system. In the next stage, AIOps looks to apply its "critical thinking skills" to react to the findings of the previous analysis. This entails deploying an automated optimization of IT operations, while also using the patterns it has detected, to learn and funnel closer to potential pain points. This technology is generally paired with the ability to provide comprehensive analytical reports that help people make more intelligent, data-driven decisions. ## AIOps Tools Tools must have certain operational competencies to be AIOps solutions. First, they must be able to normalize data from different sources, applications and infrastructures such that they can perform an accurate analysis. Next, the tools have to be able to understand the logic flows connecting different IT assets within an organization. Finding associations and merging events is equally as important because it reduces the need for human interference, as is the nature of [artificial intelligence (AI)](https://www.paloaltonetworks.com/cyberpedia/artificial-intelligence-ai?ts=markdown). The main functionality of AIOps platforms is being able to use telemetry -- data collected from remote points and directed to an IT system for analysis -- to predict, prevent or detect issues, and then use machine learning to adapt and refine the process. ![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/cyberpedia/aiops-event-correlation-and-analysis.png) ***Figure 1:** AIOps Event Correlation and Analysis* ## Why AIOps? AIOps provides real-time analysis and detection of IT issues while optimizing its approach using machine learning. With the growing adoption of the cloud, AIOps will become more necessary to optimize IT operations. The value of AIOps platforms lies in its core purpose of recognizing patterns, learning and then improving its approach to detecting IT problems all through the use of machine learning frameworks that do not require human intervention. AIOps does not just stop at alerting though; it handles the burden of also taking action on the infrastructure problems it detects. One of AIOps' strongest alignment is with the growing efforts to improve [cloud security](https://www.paloaltonetworks.com/cyberpedia/what-is-a-cloud-security?ts=markdown). Given the integration with threat intelligence data sources, AIOps has the capability to predict and even avoid attacks on cloud frameworks. AIOps can also play a major role in the automation of security event management, which is the process of identifying and compiling security events in an IT environment. Through the benefits of ML, AIOps can evolve the process of event management such that observational and alerting approaches can be reformed. Fraud detection is certainly a use case for AIOps as well, since this traditionally requires the tedious process of sifting through data and using predictive analytics to form a proper detection of fraud. Automating the numerous inputs and sources of data required in this process would save time and cost for an organization. In one of its simplest automation use cases, AIOps can monitor and "tag" data based on a specific set of rules and categories that are defined for it. This demo dives deep into how AIOps works and can provide AIOps use cases and training for those ready to implement. ## AIOps Benefits Of the many benefits that AIOps has to offer, perhaps the clearest is the aggregation of several different monitoring tool functionalities in one place. As the monitoring landscape becomes more complex, one of the biggest challenges has been having to search across five-to-ten monitoring tools just to identify root causes. AIOps provides a single platform where all the data between heterogeneous sources is normalized and correlated such that it makes more logical sense to display everything on one dashboard. One of the biggest concerns is the growing number of alerts across monitoring tools and how to manage them. This is where AIOps comes into play. Having a tool driven by ML algorithms that continually adapts and builds on its knowledge is helpful in organizing these alerts and saving organizations the time and human capital needed to do this effectively. AIOps helps to reduce downtime while also identifying and prioritizing issues and alerts. AIOps also has one specific capability that humans do not have: predictive analytics. As mentioned earlier, one of the initial stages of the AIOps process is compiling and analyzing data. This technology is able to make informed, automated decisions using the data it is presented. Going one step further, AIOps is able to predict future issues and correct them before they have a negative impact on performance. All in all, these benefits and use cases justify the broad adoption of AIOps to improve IT operational efficiency. ## AIOps Solutions ### SD-WAN and AIOps [SD-WAN](https://www.paloaltonetworks.com/cyberpedia/what-is-sd-wan?ts=markdown), or software-defined wide area networking, has brought a lot to the table in recent years, adding agility, resilience and lower costs to the WAN architecture. The adoption of this valuable mechanism was even further accelerated by the COVID-19 pandemic, as network connectivity became nothing short of an utmost priority for businesses. While this has lessened the need for expensive IT labor in the deployment process, there remains the issue of detecting and resolving WAN outages. This is where AIOps benefits in the SD-WAN landscape. Having automated event correlation integrated with SD-WAN will help pinpoint network issues in an environment that, by nature, tends to conceal outages due to the elevated resiliency. Systems leveraging artificial intelligence can handle large volumes of data and identify the most intricate red flags through predictive analytics. AIOps is definitely the means of expanding the range of SD-WAN's capabilities and effectiveness. Palo Alto Networks has made meaningful strides with AIOps through [Prisma SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown) . Traditionally, legacy SD-WAN focuses on enabling the shift away from [Multiprotocol Label Switching](https://www.paloaltonetworks.com/cyberpedia/mpls-what-is-multiprotocol-label-switching?ts=markdown) (MPLS) in order to cut costs, but Palo Alto Networks believes in a next-generation solution that delivers automation, lower total cost of ownership, greater application performance, and a rich set of security and network services from the cloud. The recently released powerful new [AIOps enhancements](https://www.paloaltonetworks.com/blog/2021/03/prisma-sd-wan-aiops/?ts=markdown) for Prisma SD-WAN include event correlation and analysis, improved dashboard views, and telemetry exporting to third-party collectors. With organizations scaling at a merciless rate, the simplicity and automation of network operations have never mattered more. Gartner has a Market Guide for AIOps Platforms that evaluates vendors and provides insights for leaders into how AI-driven technologies with ML and predictive analytics can benefit an organization's IT operations and in turn save costs. Gartner also provides trends and key findings as the growth of AIOps platforms continues to grow. Prisma SD-WAN has AIOps capabilities to help reduce and automate tedious network ops. Prisma SD-WAN was recently rated as a Leader in the [2021 Gartner Magic Quadrant for WAN Edge Infrastructure](https://start.paloaltonetworks.com/gartner-magic-quadrant-for-wan-edge-infrastructure-2021.html) report. Learn more about how to simplify network operations with [Prisma SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown "Prisma SD-WAN"). ## AIOps FAQs ### How does AIOps differ from traditional IT operations management? AIOps, or Artificial Intelligence for IT Operations, differs from traditional IT operations management by utilizing AI and machine learning to analyze vast amounts of real-time data. While traditional IT operations often rely on manual processes and reactive approaches, AIOps provides predictive insights, automates routine tasks, and enables proactive issue resolution, resulting in faster problem detection and improved overall efficiency. ### What are the key components of an AIOps platform? The key components of an AIOps platform include data ingestion from various sources (logs, metrics, events), real-time data processing, machine learning algorithms for pattern recognition and anomaly detection, correlation engines to link related events, automation tools for remediation, and dashboards for visualization and reporting. These components enable continuous monitoring, predictive analytics, and automated incident response. ### Can AIOps help reduce IT costs? Yes, AIOps can help reduce IT costs by automating routine tasks, reducing the need for manual intervention, and minimizing downtime through predictive analytics. By identifying and resolving issues before they impact the business, AIOps minimizes the time and resources spent on incident management, optimize IT operations, and can lead to more efficient use of infrastructure, ultimately lowering overall operational costs. ### How does AIOps improve collaboration between IT and other business units? AIOps improves collaboration between IT and other business units by providing a unified platform that offers real-time insights and visibility into IT operations. With AIOps, stakeholders can access relevant data, understand how IT performance impacts business outcomes, and collaborate more effectively on problem-solving and decision-making processes. This transparency fosters better alignment between IT and business goals. ### What industries benefit the most from AIOps adoption? Industries that benefit the most from AIOps adoption include finance, healthcare, telecommunications, retail, and manufacturing. These sectors typically deal with large volumes of data, complex IT infrastructures, and the need for high availability and performance. AIOps helps these industries by improving incident detection and resolution times, ensuring compliance with regulations, enhancing customer experiences, and supporting digital transformation initiatives. Related content [What is SD-WAN? SD-WAN is a software-defined approach to managing a wide area network (WAN). Benefits of SD-WAN include simplicity, improved performance and reduced costs.](https://www.paloaltonetworks.com/cyberpedia/what-is-sd-wan?ts=markdown) [Prisma SD-WAN Product Page Transform your branch today with the industry's only Next-Generation SD-WAN solution, Prisma SD-WAN, that is autonomous, integrated and secure.](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown) [Branch \& SD-WAN Use Case Page Enable a cloud-delivered branch with best-in-class security and networking with flexible deployment options from Palo Alto Networks Prisma SD-WAN.](https://www.paloaltonetworks.com/sase/branch-sd-wan?ts=markdown) [Prisma SD-WAN Free Trial Prisma SD-WAN helps customers from all verticals enable branch security. Start your free trial today.](https://start.paloaltonetworks.com/prisma-sd-wan-free-trial.html) ![Share page on facebook](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/resources/facebook-circular-icon.svg) ![Share page on linkedin](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/resources/linkedin-circular-icon.svg) [![Share page by an email](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/resources/email-circular-icon.svg)](mailto:?subject=What%20is%20AIOps&body=Explore%20AIOps%20and%20its%20role%20in%20automating%20IT%20operations%20with%20AI%20and%20machine%20learning.%20Learn%20how%20it%20boosts%20efficiency%20and%20proactive%20problem-solving.%20at%20https%3A//www.paloaltonetworks.com/cyberpedia/what-is-aiops) Back to Top [Next](https://www.paloaltonetworks.com/cyberpedia/what-is-aiops-for-ngfw?ts=markdown) What is AIOps for NGFW? {#footer} ## Products and Services * [AI-Powered Network Security Platform](https://www.paloaltonetworks.com/network-security?ts=markdown) * [Secure AI by Design](https://www.paloaltonetworks.com/precision-ai-security/secure-ai-by-design?ts=markdown) * [Prisma AIRS](https://www.paloaltonetworks.com/prisma/prisma-ai-runtime-security?ts=markdown) * [AI Access Security](https://www.paloaltonetworks.com/sase/ai-access-security?ts=markdown) * [Cloud Delivered Security Services](https://www.paloaltonetworks.com/network-security/security-subscriptions?ts=markdown) * [Advanced Threat Prevention](https://www.paloaltonetworks.com/network-security/advanced-threat-prevention?ts=markdown) * [Advanced URL Filtering](https://www.paloaltonetworks.com/network-security/advanced-url-filtering?ts=markdown) * [Advanced WildFire](https://www.paloaltonetworks.com/network-security/advanced-wildfire?ts=markdown) * [Advanced DNS Security](https://www.paloaltonetworks.com/network-security/advanced-dns-security?ts=markdown) * [Enterprise Data Loss Prevention](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown) * [Enterprise IoT Security](https://www.paloaltonetworks.com/network-security/enterprise-device-security?ts=markdown) * [Medical IoT Security](https://www.paloaltonetworks.com/network-security/medical-device-security?ts=markdown) * [Industrial OT Security](https://www.paloaltonetworks.com/network-security/medical-device-security?ts=markdown) * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown) * [Next-Generation Firewalls](https://www.paloaltonetworks.com/network-security/next-generation-firewall?ts=markdown) * [Hardware Firewalls](https://www.paloaltonetworks.com/network-security/hardware-firewall-innovations?ts=markdown) * [Software Firewalls](https://www.paloaltonetworks.com/network-security/software-firewalls?ts=markdown) * [Strata Cloud Manager](https://www.paloaltonetworks.com/network-security/strata-cloud-manager?ts=markdown) * [SD-WAN for NGFW](https://www.paloaltonetworks.com/network-security/sd-wan-subscription?ts=markdown) * [PAN-OS](https://www.paloaltonetworks.com/network-security/pan-os?ts=markdown) * [Panorama](https://www.paloaltonetworks.com/network-security/panorama?ts=markdown) * [Secure Access Service Edge](https://www.paloaltonetworks.com/sase?ts=markdown) * [Prisma SASE](https://www.paloaltonetworks.com/sase?ts=markdown) * [Application Acceleration](https://www.paloaltonetworks.com/sase/app-acceleration?ts=markdown) * [Autonomous Digital Experience Management](https://www.paloaltonetworks.com/sase/adem?ts=markdown) * [Enterprise DLP](https://www.paloaltonetworks.com/sase/enterprise-data-loss-prevention?ts=markdown) * [Prisma Access](https://www.paloaltonetworks.com/sase/access?ts=markdown) * [Prisma Browser](https://www.paloaltonetworks.com/sase/prisma-browser?ts=markdown) * [Prisma SD-WAN](https://www.paloaltonetworks.com/sase/sd-wan?ts=markdown) * [Remote Browser Isolation](https://www.paloaltonetworks.com/sase/remote-browser-isolation?ts=markdown) * [SaaS Security](https://www.paloaltonetworks.com/sase/saas-security?ts=markdown) * [AI-Driven Security Operations Platform](https://www.paloaltonetworks.com/cortex?ts=markdown) * [Cloud Security](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown) * [Cortex Cloud](https://www.paloaltonetworks.com/cortex/cloud?ts=markdown) * [Application Security](https://www.paloaltonetworks.com/cortex/cloud/application-security?ts=markdown) * [Cloud Posture Security](https://www.paloaltonetworks.com/cortex/cloud/cloud-posture-security?ts=markdown) * [Cloud Runtime Security](https://www.paloaltonetworks.com/cortex/cloud/runtime-security?ts=markdown) * [Prisma Cloud](https://www.paloaltonetworks.com/prisma/cloud?ts=markdown) * [AI-Driven SOC](https://www.paloaltonetworks.com/cortex?ts=markdown) * [Cortex XSIAM](https://www.paloaltonetworks.com/cortex/cortex-xsiam?ts=markdown) * [Cortex XDR](https://www.paloaltonetworks.com/cortex/cortex-xdr?ts=markdown) * [Cortex XSOAR](https://www.paloaltonetworks.com/cortex/cortex-xsoar?ts=markdown) * [Cortex Xpanse](https://www.paloaltonetworks.com/cortex/cortex-xpanse?ts=markdown) * [Unit 42 Managed Detection \& Response](https://www.paloaltonetworks.com/cortex/managed-detection-and-response?ts=markdown) * [Managed XSIAM](https://www.paloaltonetworks.com/cortex/managed-xsiam?ts=markdown) * [Threat Intel and Incident Response Services](https://www.paloaltonetworks.com/unit42?ts=markdown) * [Proactive Assessments](https://www.paloaltonetworks.com/unit42/assess?ts=markdown) * [Incident Response](https://www.paloaltonetworks.com/unit42/respond?ts=markdown) * [Transform Your Security Strategy](https://www.paloaltonetworks.com/unit42/transform?ts=markdown) * [Discover Threat Intelligence](https://www.paloaltonetworks.com/unit42/threat-intelligence-partners?ts=markdown) ## Company * [About Us](https://www.paloaltonetworks.com/about-us?ts=markdown) * [Careers](https://jobs.paloaltonetworks.com/en/) * [Contact Us](https://www.paloaltonetworks.com/company/contact-sales?ts=markdown) * [Corporate Responsibility](https://www.paloaltonetworks.com/about-us/corporate-responsibility?ts=markdown) * [Customers](https://www.paloaltonetworks.com/customers?ts=markdown) * [Investor Relations](https://investors.paloaltonetworks.com/) * [Location](https://www.paloaltonetworks.com/about-us/locations?ts=markdown) * [Newsroom](https://www.paloaltonetworks.com/company/newsroom?ts=markdown) ## Popular Links * [Blog](https://www.paloaltonetworks.com/blog/?ts=markdown) * [Communities](https://www.paloaltonetworks.com/communities?ts=markdown) * [Content Library](https://www.paloaltonetworks.com/resources?ts=markdown) * [Cyberpedia](https://www.paloaltonetworks.com/cyberpedia?ts=markdown) * [Event Center](https://events.paloaltonetworks.com/) * [Manage Email Preferences](https://start.paloaltonetworks.com/preference-center) * [Products A-Z](https://www.paloaltonetworks.com/products/products-a-z?ts=markdown) * [Product Certifications](https://www.paloaltonetworks.com/legal-notices/trust-center/compliance?ts=markdown) * [Report a Vulnerability](https://www.paloaltonetworks.com/security-disclosure?ts=markdown) * [Sitemap](https://www.paloaltonetworks.com/sitemap?ts=markdown) * [Tech Docs](https://docs.paloaltonetworks.com/) * [Unit 42](https://unit42.paloaltonetworks.com/) * [Do Not Sell or Share My Personal Information](https://panwedd.exterro.net/portal/dsar.htm?target=panwedd) ![PAN logo](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/pan-logo-dark.svg) * [Privacy](https://www.paloaltonetworks.com/legal-notices/privacy?ts=markdown) * [Trust Center](https://www.paloaltonetworks.com/legal-notices/trust-center?ts=markdown) * [Terms of Use](https://www.paloaltonetworks.com/legal-notices/terms-of-use?ts=markdown) * [Documents](https://www.paloaltonetworks.com/legal?ts=markdown) Copyright © 2025 Palo Alto Networks. All Rights Reserved * [![Youtube](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/youtube-black.svg)](https://www.youtube.com/user/paloaltonetworks) * [![Podcast](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/icons/podcast.svg)](https://www.paloaltonetworks.com/podcasts/threat-vector?ts=markdown) * [![Facebook](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/facebook-black.svg)](https://www.facebook.com/PaloAltoNetworks/) * [![LinkedIn](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/linkedin-black.svg)](https://www.linkedin.com/company/palo-alto-networks) * [![Twitter](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/social/twitter-x-black.svg)](https://twitter.com/PaloAltoNtwks) * EN Select your language