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Displaying 9421 to 9450 of 11075

Windows 'fault' error when installing Global Protect

Issue Global Protect is not installed correctly on Windows 7 64-bit. System Event on Windows gives following logs : Description: Faulting application name: PanGPS.exe, version: 1.0.0.18, time stamp: 0x4f8f2dc0 Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0 Exception code: 0xc0000417 Fault offset: 0x0000000000054fc0   Resolution Make sure the right
ssharma,
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How to Configure a GlobalProtect Client to Get the Same IP Address

Overview This document describes how to configure reserved IPs for GlobalProtect.   Symptom Currently, there is no way to create a reservation for an IP address for the GlobalProtect users that connects to the gateway.   Workaround See the following workarounds to resolve the symptom:                                                                                                   Use the registry to give
kalavi,
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Unable to Remove the Rules Pushed by Panorama from the Firewall

Issue The Palo Alto Networks firewall, which was previously setup and/or managed using Panorama, however the Panorama rules still appear on the firewall under Security Policies. Resolution The rules which were pushed from Panorama can be deleted from the device by disabling shared configuration under Device > Setup > Management
ppatel,
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Palo Alto Networks Files Registration Statement for Proposed Follow-on Offering

Palo Alto Networks Files Registration Statement for Proposed Follow-on Offering
Santa Clara, CA
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How to define Access Domains for Administrators

Access domains can be defined under Device tab > Use the Access Domain page to specify domains for administrator access to the firewall. The access domain is linked to RADIUS vendor-specific attributes (VSAs) and is supported only if a RADIUS server is used for administrator authentication. When an administrator attempts
kalavi,
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How to Refresh User-to-IP Mapping for a Specific IP Address

In case a user to IP mapping is not populating correctly, refresh a user to IP mapping for a specific IP address with the help of following CLI command: > debug user-id refresh user-id ip agent   owner: kalavi
kalavi,
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Excitement for the Ignite Conference

Ignite, the Palo Alto Networks Conference, is fast approaching. I can tell you that I’m excited because true to its name, it will be the largest gathering of next-generation firewall experts in the world. There’s nowhere else that you can hear and meet so many people responsible for deploying the next-generation firewall in production environments. These are people who deliver value to the business by keeping the network safe, and are using the next-generation firewall as the cornerstone of that strategy.
Brian Tokuyoshi,
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Can Files be Blocked by Name?

There's no way to allow or create exceptions under the file blocking profile. The file blocking profile is “type” based and decoders are used to identify the file type, not the file's extension.   Workaround Create a Custom URL category and have include the source of file and added in the
ppatel,
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User-ID Agent Service not Starting

Symptoms The User-ID Agent is unable to start. Issue 10/03/12 16:33:28:786[Info 2758]: Device thread 0 exit due to receive message error -13! 10/03/12 16:33:28:786[Debug 2803]: Device thread 0 ssl shutdown. 10/03/12 16:33:28:786[Debug 1154]: Device thread 0 exits. If the User-ID agent is unable to start and the following logs are
mvenkatesan,
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Management Profile on Public Loopback IP not Working with Shared Gateway

Symptoms A loopback interface was configured with a public IP addres to be used to connect to the management interface as the VSYS shared gateway is also used in destination NAT rules. Port 443 is redirected to internal web servers so attempting to create a management profile for that IP
npare,
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WildFire Registration Details

Registering the Palo Alto firewall to the WildFire cloud is a 3-step process, with details in the varrcvr.log log file.   Firewall sends its details to WildFire, including serial number, PAN-OS version, and the hardware model. received sigal to execute Oct 03 18:36:26 pan_fbd_cloud_register(pan_fbd_fwd.c:765): fb
Phoenix,
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Virtual Systems (VSYS)

The first section of this document provides an overview of the Palo Alto Networks virtual systems functionality, including a brief description of deployment scenarios. The second section provides some technical details on how a virtual system is configured. owner: mkeil, ncampagna For more information on virtual systems, refer to Virtual
sesco,
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Perspective on the Citrix and Palo Alto Networks Partnership

Hi, I’m Chad Kinzelberg. I run corporate and business development at Palo Alto Networks and I’m here to share my perspective on the Citrix/Palo Alto Networks partnership that we announced today. As many of you may know, Palo Alto Networks pioneered next-generation firewalls.  We build a firewall that uses policies based on applications, users, and content – not the traditional stateful inspection technology that most organizations have used for the last decade.  With a focus on what we call safe application enablement – which means that organizations can use almost …
Chad Kinzelberg,
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Citrix and Palo Alto Networks Team to Securely Deliver Applications over Next-Generation Networks

Partnership to Accelerate Cloud Networking Architectures to Meet Growing Demand among Enterprise Customers
Santa Clara, CA
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Unable to Add a Data Field as a Column to a Custom Report

Issue When creating a custom report, adding a data field to the report does not save after hitting the OK button. Resolution Ensure the data field being added as a column is not already selected in the Group By field. If the following report was created, only the Group By
gwesson,
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How to Aggregate Flow Basic or Other Dataplane "packet-diag log" to a Single File for Analysis

Details Previously, the DP would aggregate all packet-diag logs into a single file directly on DP itself. Starting from PAN-OS 5.0, instead of letting DP write the aggregated log, aggregation is performed with a new operational CLI that can be done after the dataplane debug is completed.   Run the
rkim,
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Can the Continue-and-Forward Action be Used for SMTP Traffic?

SMTP is not a protocol that supports user interaction. The continue-and-forward works with HTTP because the firewall can present the user with a policy page and a continue button, but SMTP traffic doesn't originate from the user. Once a user has clicked the Send button in Microsoft Outlook for example,
npare,
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Securing Your Virtualized Data Center

The topic of security for virtualization and cloud is an important one for many of you. With virtualization and cloud technologies, the data center environment has evolved from rigid, fixed environments where applications run on dedicated servers towards dynamic, automated, orchestrated environments where pools of computing resources are available to support any application to be accessed anywhere, anytime, from any device. Security is the biggest hurdle to support this new architecture. How long does it take your security administrators today to implement appropriate policy changes on firewalls in the network? How …
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Both Panorama's in HA are in Suspended State

Issue Both the Panorama's will be in suspended state either if the serial numbers of the Panorama match or if they have same priority set in the HA priority settings.   Cause The reason for the suspended state can be shown from the CLI of the Panorama server with the command:
sdurga,
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How to Configure Global Protect Gateway on Loopback Interface with iPhone Access

In addition to using a non-https Global Protect Portal, you can access an associated Gateway on a configured loopback interface. If you only have one public-facing IP address, and you wish to host SSL-based applications, such as OWA on that IP, the following information provides the configuration steps for doing
nato,
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Email Scheduler Does Not Work

Issue Using telnet to connect to port 25 of the email server from the management interface works. From the logs we can see that the Palo Alto Networks firewall connects to the email server, but the connection is closed almost immediately. Sending a test email using the test email button
jnguyen,
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How Does Panorama HA Work?

Panorama HA is similar to the regular HA with some minor changes.   The active device in a Panorama HA configuration can make and push all configuration changes to managed devices. The passive device cannot make or push configuration changes to managed devices. The priority of the device dictates which Panorama
sdurga,
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Some User Mappings not Performed by the User-ID Agent

Symptoms Some user mappings are not performed by the User-ID Agent. Issue Errors in uadebug.log: 03/08/12 21:49:23:201[ Info 278]: Read security log event first returns false 5 for DC 03/08/12 21:49:23:201[Error 1173]: Read security log returns error 2 on server . Resolution Enable the option "Enable
ppatel,
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How to Write a Source NAT Rule Using Panorama

When creating a Source NAT rule directly on a firewall, it is common to use Interface Address as the NAT type and select an IP attached to that interface as the Source NAT address. When using Panorama, the Interface Address does not provide any interfaces in the drop-down list.  If
gwesson,
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Can all NTP Traffic Going to External Servers be Redirected to an Internal Time Server?

Overview Currently there is no way to redirect traffic bound for all external NTP servers to a single internal server. However, traffic destined to specific external servers can be translated to the address of an internal server using NAT policies. If the server exists on a different zone than that
npare,
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URL Categorization of SSL Websites

URL category will only apply to traffic that is valid HTTP/HTTPS.  In the case of non-http traffic, the URL category is ignored as a matching criteria by design. URL categorization will happen for SSL regardless of whether it is HTTP inside or not. It is not possible to tell what
ppatel,
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Can the Tunnel Interface be Disabled?

Overview There is no command to disable a tunnel interface. This is a logical interface which is not tied to a physical interface. Tunnel monitoring can be configured, as that can basically disable the tunnel interface if the VPN is down to influence routing protocols. See Also Sample IPSec Tunnel
ppatel,
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User Name Containing an @ Symbol is Not Sent to the RADIUS Server

Issue User names which contain an @ symbol (such as username@example.com) are not sent   Solution This is intended behavior. Palo Alto Networks Firewall RADIUS server profiles are designed to work with Active Directory or OpenLDAP configured to use the "domain\username" format. Therefore, any user name sent in username@example.com will
gwesson,
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Replacing a Failed SSD in a PA-5000 Series Box with a RAID Configuration

Overview If a single drive fails in a RAID, two blank drives of the same make and model will be sent as replacement for reliability reasons. Palo Alto Networks has determined that there are long term reliability issues with running RAID with mixed drive models, even if those drives are
tyamato,
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Displaying 9421 to 9450 of 11075