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See our difference](http://start.paloaltonetworks.com/idc-incident-response-marketscape-2025) * * [Under Attack?](https://start.paloaltonetworks.com/contact-unit42.html) ![palo alto networks logo icon](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/logo-default.svg) ![white arrow icon pointing left to return to main Palo Alto Networks site](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/arrow-right-white.svg) [](https://www.paloaltonetworks.com/unit42?ts=markdown) Search All * [Tech Docs](https://docs.paloaltonetworks.com/search#q=unit%2042&sort=relevancy&layout=card&numberOfResults=25) Close search modal *** ** * ** *** INCIDENT RESPONSE SERVICES # Cloud Incident Response Accelerate your investigation, response and recovery. As cloud adoption grows, even simple mistakes lead to outsized impact. With Unit 42, you will take advantage of digital forensics and response methods specifically designed for cloud-based incidents. * [View the datasheet](https://www.paloaltonetworks.com/resources/datasheets/unit42-cloud-incident-response?ts=markdown) **unit42****unit42****unit42\*\*\*\*unit42** named a Leader in Worldwide IR Services."\> Palo Alto Networks: named a Leader in Worldwide IR Services. === See why in the 2025 IDC MarketScape for Worldwide Incident Response Services. --- * [Read the blog](https://www.paloaltonetworks.com/blog/2025/08/idc-unit-42-ir/) **unit42****unit42****unit42\*\*\*\*unit42** Response Report"\> 2025 Unit 42 Global Incident Response Report === ## Expert insights and recommendations from leaders in incident response. * [Explore findings](https://start.paloaltonetworks.com/unit-42-incident-response-report.html) * [Read the blog](https://www.paloaltonetworks.com/blog/2025/02/incident-response-report-attacks-shift-disruption/?ts=markdown) **unit42****unit42****unit42\*\*\*\*unit42** The empowered CISO."\> UNIT 42 RETAINER A day in the life: The empowered CISO. === ## See what it's like leveraging 24/7 visibility and guidance. * [Take the tour](https://www.paloaltonetworks.com/resources/ebooks/unit42-retainer-tour?ts=markdown) **unit42****unit42****unit42\*\*\*\*unit42** PrevNext ![](https://www.paloaltonetworks.com/etc/clientlibs/clean/imgs/x-white.svg) BenefitsMethodologyWhy Unit 42 * [Benefits](#benefits) * [Methodology](#methodology) * [Why Unit 42](#why) {#benefits} BENEFITS ## Identify and eradicate cloud-specific threats. ### Remediate complex cloud incidents faster with a team that understands the differences between traditional Digital Forensics and Incident Response (DFIR) and Cloud DFIR. You will minimize the need to hire hard-to-find cloud experts and have confidence moving to the cloud with the security, stability and business continuity your organization demands. [Watch the webinar](https://start.paloaltonetworks.com/2025-global-incident-response-report-on-demand-webinar) ![Card Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/cloud-incident-response/5incidentresponse.svg) ![Card Mobile Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/cloud-incident-response/5incidentresponse.svg) ### Investigate with speed Understand the incident attack vector, extent of access and quantify data at risk by working with Unit 42^®^ cloud experts. Our knowledge of the special nature of cloud security enables you to undertake a more effective investigation and response. ![Card Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/cloud-incident-response/2movetothecloud.svg) ![Card Mobile Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/cloud-incident-response/2movetothecloud.svg) ### Respond fast to reduce the impact Quickly address and contain cloud-specific threats using industry-leading cloud tools. We'll work with you to eliminate the threat and enhance your cloud security now and in the future. ![Card Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/cloud-incident-response/fastertimetorespondtoabreach.svg) ![Card Mobile Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/cloud-incident-response/fastertimetorespondtoabreach.svg) ### Recover with confidence Return to normal faster with an optimized approach for each stage of the cloud incident lifecycle. Our SLA-driven response with prearranged communication channels and predefined playbooks reduces the costs of an incident so you can get back to business. ![Unit 42 Stars](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/asset-thumbnail.png) DOWNLOAD THE REPORT ## Get the latest cloud threat trends and insights Understand the latest scope of cloud threat actors' tactics, techniques, and procedures targeting IAM credentials and see what steps you can take to stay protected. [Download report](https://www.paloaltonetworks.com/prisma/unit42-cloud-threat-research?ts=markdown) ![unit42 star](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42/Unit42Star.png)![unit42 star](https://www.paloaltonetworks.com/content/dam/pan/en_US/unit42-contained-exp/overview/Unit42DemandGenMobile.svg) {#methodology} METHODOLOGY ## A dynamic approach to securing the cloud SCOPE ![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/incident-response/u42_icon1_assess_dk.svg) ### Define engagement scope Assess the breadth, severity and nature of the security incident. INVESTIGATE ![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/incident-response/6-find-hidden-threats-in-your-environment-investigate-dk.svg) ### Fully understand the incident Utilize advanced tools for evidence collection, detection and analysis, to provide visibility into the threat actor methods. SECURE ![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/incident-response/U42_Icon5_respond_secure-DK.svg) ### Contain and eradicate Remove the threat with custom eradication strategies and 24/7 monitoring against new malicious activity. SUPPORT \& REPORT ![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/incident-response/support-and-report-.svg) ### Gain insights Obtain a detailed investigation report and help implementing additional security controls while you get back on your feet. TRANSFORM ![](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/incident-response/u42_Icon6_transform_dk.svg) ### Improve your security posture Use lessons learned and apply specific improvements to your security approach to protect against future and similar attacks. Threat Intelligence {#why} WHY UNIT 42 ## World-renowned security experts, always in your corner ### As an industry-leading threat intelligence, cyber risk management and incident response organization, it's our job to help you prepare and respond to some of the most challenging threats so that your team can get back to business faster. As threats escalate, we act as your trusted partner to advise and strengthen your security strategies. ![Card Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/incident-response/1-world-class-threat-intelligence-lt.svg) ![Card Mobile Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/incident-response/1-world-class-threat-intelligence-lt.svg) ### WORLD-CLASS THREAT INTELLIGENCE Unit 42 provides access to one of the world's largest and most experienced threat intelligence teams. Our team of more than 200 cyberthreat researchers includes threat hunters, malware reverse engineers and threat modeling experts who enable you to apply a threat-informed approach to prepare for and respond to the latest cyberthreats. ![Card Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/assess/tabletop-exercises/3-experience-and-expertise-lt.svg) ![Card Mobile Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/assess/tabletop-exercises/3-experience-and-expertise-lt.svg) ### TRUSTED EXPERTISE \& EXPERIENCE Unit 42 has assembled an experienced team of security consultants with backgrounds in public and private sectors who have handled some of the largest cyberattacks in history. We manage complex cyber risks and respond to advanced threats, including nation-state attacks, APTs and complex ransomware investigations. ![Card Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/incident-response/2%20-industry-leading-tools-lt.svg) ![Card Mobile Head Icon](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/incident-response/2%20-industry-leading-tools-lt.svg) ### INDUSTRY-LEADING TOOLS Unit 42 security consultants leverage industry-leading Palo Alto Networks tools to jumpstart your investigation by gaining necessary visibility across your endpoint, network, cloud and third-party data. This enables you to develop and execute a plan to get back to business as quickly as possible following an incident. ![LAPSUS$ Cloud Incident Response Case Study](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/incident-response/lapsuss$-thumbnail.jpeg)[play video](https://www.youtube.com/embed/WNMPcigREws) ### LAPSUS$ Cloud Incident Response Case Study [Read the story](https://www.paloaltonetworks.com/resources/videos-customers/cloud-ir-case-study?ts=markdown) ![Incident Response](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/cloud-incident-response/incident-response-expert.jpg)[play video](https://players.brightcove.net/1050259881001/default_default/index.html?videoId=6338304760112) ### Defense contractor contains APT with Unit 42 Incident Response expertise [Read the story](https://www.paloaltonetworks.com/resources/videos/chinese-apt-attack-on-a-defense-and-technology-company?ts=markdown) {#stop} #### Related resources [See all resources](https://www.paloaltonetworks.com/resources?q=*%3A*&_charset_=UTF-8&fq=PRODUCTS0_DFACET%3Apan%253Aresource-center%252Fproducts0%252Funit42-managed-detection-and-response&ts=markdown) REPORT #### 2025 Unit 42 Global Incident Response Report [Download now](https://start.paloaltonetworks.com/unit-42-incident-response-report.html) REPORT #### Unit 42 IR Services a Leader in the Forrester Wave [Get the report](https://www.paloaltonetworks.com/blog/2024/06/forrester-wave-for-cybersecurity-incident-response?ts=markdown) Blog #### Cloud Cybersecurity Research [Read the blog](https://unit42.paloaltonetworks.com/category/cloud-cybersecurity-research/) DATASHEET #### Unit 42 Retainer [Read now](https://www.paloaltonetworks.com/resources/datasheets/unit42-retainer?ts=markdown) {#contact} ![jeffries-logo](https://www.paloaltonetworks.com/content/dam/pan/en_US/images/unit42-contained-exp/overview/panw-sml-logo-white.svg) ## Get immediate IR support If you have been breached or have an urgent matter, please call the Unit 42 Incident Response team or fill out the form to get in touch immediately. * North America Toll-Free: +1 (866) 486-4842 (866.4.UNIT42) * UK: +44.20.3743.3660 * Europe and Middle East: +31.20.299.3130 * Asia: +65.6983.8730 * Japan: +81.50.1790.0200 * Australia: +61.2.4062.7950 If you have cyber insurance or legal counsel, you can request Unit 42 to serve as your Incident Response team. 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