Maintaining your security infrastructure is a mission-critical task, and deploying new technology will always involve some sort of learning curve. To help you get the maximum protection and value out of your investment in the shortest amount of time, we design our products to be intuitive, and we hire outstanding, cybersecurity-savvy people. This way, your organization is optimally secured both now and in the future.
We’re committed to helping you make the right decision with access to hands-on testing, education and services.
We’re committed to shortening the new technology learning curve, and making this transition easy and straightforward for you and your teams.
2015 & 2016 J.D. Power Certified Assisted Technical Support Program
Palo Alto Networks has been recognized by J.D. Power for two consecutive years for providing “An Outstanding Customer Service Experience” with its Assisted Technical Support. See details
2015 & 2016 TSIA Global Rated Outstanding Assisted Certification
TSIA certification recognizes that Palo Alto Networks has achieved Global Rated Outstanding Assisted Support for a second consecutive year. Customers can purchase Palo Alto Networks products with confidence knowing that Palo Alto Networks meets the highest industry support standards. See details
2014 TSIA Star Award for Innovation in the Delivery of Support Services
This award recognizes the company that has embraced innovation in people, process and technology to increase agent productivity, service levels or customer satisfaction; increase problem avoidance; or effectively handle more interactions using unassisted channels. See details