Professional Security Researchers

Our team of dedicated security professionals works vigilantly to keep customer information secure. We recognize the important role that security researchers and our community play in keeping Palo Alto Networks and our customers secure. If you discover a website or product vulnerability, please notify us using the guidelines below.

To report a vulnerability specific to a Palo Alto Networks’ product, please use: or email us at  For additional security, you can find our PGP key here.

To report any other vulnerability involving the Palo Alto Networks, email us at

Cloud Services and Corporate Infrastructure Researcher Acknowledgements  

Product Security Researcher Acknowledgements are currently located within the specific security advisory.



Guidelines for Coordinated Vulnerability Disclosure

Palo Alto Networks follows Coordinated Vulnerability Disclosure.  When Palo Alto Networks receives a security vulnerability report, we work as quickly as possible to develop an update and release it to our customers, so they can be protected.

We ask the security community to give us an opportunity to fix vulnerabilities before releasing information publicly and to follow the steps below: