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Security Consulting &
Incident Response

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If a customer has been breached or has an
urgent matter, email us or call:
N. America Toll Free: 1 866 486 4842
UK: +44 20 3743 3660
EMEA: +31 20 299 3130
APAC: +65 6983 8730
Japan: +81 50 1790 0200


Support Portal

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Technical Support

N. America: +1 408 738 7799
EMEA: +31 20 808 4600
APAC: +65 3158 5600
Click Here to see all country
specific numbers


Premium Partner Support

Contact your Authorized Support Center

Training & Certification Questions

NextWave Partners


Premium Partner Support

Contact your Authorized Support Center

Training & Certification Questions

NextWave Partners

Can’t find what you’re looking for? Call our main line:
+1 408.753.4000

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Technical Support |Country Specific Phone Numbers

North America

United States1 866 898 9087Toll free
Canada1 833 673 6176Toll free


Kenya800211159Toll free
Nigeria7080601264Toll free

Asia Pacific

Australia1 800 002 378Toll free
China*400 639 9205Shared costs
Hong Kong30126300Local
Indonesia1803065140Toll free
India000 800 442 0164Toll free
Japan01 2018 4025Toll free
Malaysia1800882037Toll free
New Zealand0800430199Toll free
Philippines180084947302Toll free
Singapore18004075110Toll free
Taiwan800868832Toll free
Thailand1800019003Toll free
Vietnam121020043Mobifone users
Vietnam12032637VNPT users
Vietnam12280947Vitel users

* For Prisma Access China and Prisma Cloud China solutions, please contact the local operator Digital China Cloud (Prisma Access 400-021-2166 / Prisma Cloud 400-153-8001).


Belgium80089179Toll free
Denmark80810351Toll free
France805543002Toll free
Greece80044144034Toll free
Ireland1800806934Toll free
Italy800949967Toll free
Netherlands8003949048Toll free
Norway80031382Toll free
Portugal800210062Toll free
Russia8005510427Toll free
Spain900816636Toll free
Sweden201604298Toll free
Switzerland800110271Toll free
United Kingdom2039012097Local
United Kingdom8000234703Toll free

Middle East

Bahrain80006929Toll free
Israel1809344562Toll free
Qatar00800101606Toll free
Saudi Arabia
800844 0412Toll free for Saudi
Telecom Company
Customers Only
Saudi Arabia
800850 0011Toll free for Bharti Airtel
Customers Only
United Arab Emirates Support8000 444 0585Toll free

Latin America

Argentina8002667502Toll free
Brazil08000475053Toll free
Panama8006166Toll free