Troubleshooting Employee Experience at Lightspeed w/ ADEM

Your employees and IT admins are usually robbed of precious time to fix tedious IT issues which impacts a business’ productivity levels. Don’t let that happen. Attend this session to hear Joshua Bieno, Cloud Security Leader at Blue Cross Blue Shield of Nebraska, and Sarah Evans, Sr. Product Manager, discuss how Blue Cross Blue Shield of Nebraska leverage Autonomous Digital Experience Management (ADEM) to ensure the best user experience for their hybrid workforce. With ADEM, IT can reconcile experience issues before they become serious problems and reduce Tier 2 and Tier 3 IT escalation calls by more than 60%. In addition, get an exclusive deep dive on new innovations such as Self-serve ADEM.