Faced with an expanding commercial portfolio, a desire to expand digital retail and a need to “do more with less”, Pague Menos and Extrafarma innovated its cybersecurity strategy. The platform endpoint protection systems lacked the visibility and analytics capabilities needed to keep up with evolving threats, and the security team was faced with an excess of alerts and performed complex investigations. Pague Menos and Extrafarma sought a radical new approach to eliminating threats – an approach built on analytics, proper data, and AI that is always learning.
Pague Menos and Extrafarma (Pay Less) is among the largest retail pharmaceutical networks in Brazil. The US$1.9 billion organization provides a wide range of healthcare products and services to more than 19 million customers at 1,600 stores across 26 states, including the Federal District of Brazil.
Their 2022 acquisition of rival Extrafarma, product innovation, and a rapid move into digital retailing all demonstrate Pague Menos and Extrafarma’s appetite for innovation and agility. Information security plays a strategic role in this drive. Gladstone Cruz, manager of information security, privacy and data protection at Pague Menos and Extrafarma, explains: “Our goal is to foster a safer retail technology environment, with an eye on process automation to identify and respond to threats. Solutions that unite visibility, Zero Trust, and resilience are crucial to that strategy.”
Clayton Soares, DPO and executive manager of IT governance, information security, and ICT service at Pague Menos and Extrafarma, reinforces this point – arguing that cybersecurity is critical for companies like Pague Menos and Extrafarma, as they deal with customers’ sensitive healthcare information.
Pague Menos and Extrafarma’s cybersecurity requirements were to:
Gladstone Cruz explains why Pague Menos and Extrafarma chose Palo Alto Networks: “Cortex XDR was the leader in our evaluation of several excellent alternative endpoint security solutions. It combines EPP with EDR and XDR in one integrated, user-friendly platform.”
Pague Menos and Extrafarma collaborated closely with both Palo Alto Networks and Trust Control on the deployment.
Cortex XDR combines endpoint security, detection, response, and automation to safeguard Pague Menos and Extrafarma’s data. Integrating data from any source, machine learning detects advanced threats, automates incident management, and coordinates response. As a measure of the steps taken to reduce the risk of data loss, Pague Menos and Extrafarma uses USB device control and disk encryption.
Cortex XDR is helping Pague Menos and Extrafarma prevent, detect, and respond to even the stealthiest threats.