Privacy

At Palo Alto Networks, we believe that privacy is important for our customers’ trust.

Our Privacy Program

How we handle personal information

Privacy Resources

Data Processing Agreement

Our customer's data controllers can ensure alignment with GDPR contractual requirements by downloading our pre-signed Data Processing Agreement.

Download the agreement
Information security measures

Privacy by Design

We apply Privacy by Design in our Software Development lifecycle and we determine, map and document how our products process personal information. Our Privacy by Design is based on a Privacy Decision Framework. Product managers apply the Framework to develop privacy compliant product requirements.

Data location and data transfer

We are a global company and we understand our customers’ desire to control the location of their data. For many of our products and services, the system administrator has the ability to configure products and services so that they process data only within a chosen region.

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Cloud Act FAQ

Sub-processors

We use selected sub-processors to support the delivery of our products and services.

Sub-processors for each product are listed in the applicable privacy sheets.

Privacy Data Sheets

Our tools for privacy

Our Product Privacy Datasheets provide the information needed to start a Data Protection Impact Assessment.

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Compliance with GDPR

Find information about our GDPR readiness and access tools and resources on our GDPR readiness page.

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