At Palo Alto Networks, we believe that privacy is important for our customers’ trust.
Our Privacy Program
Our Privacy Principles
Our privacy practices are informed by key principles of Accountability, Transparency and Control, Trustworthy Third Parties, Privacy by Design, Data Integrity and Proportionality, Customer Benefit, Security.
How we handle personal information
How our products process personal information
We have developed resources to help our customers address the privacy impact of our products. Read our privacy datasheets to learn how our products collect information, what we do with it and how we protect it.
Our published specifications provide information on how customers can configure products and services to manage the privacy of their personal data.
When you visit our websites and portals
Our online privacy statement tells individuals what data we collect about them when they visit our websites, what we do with it, and how they can exercise their rights.
Data Processing Agreement
Our customer's data controllers can ensure alignment with GDPR contractual requirements by downloading our pre-signed Data Processing Agreement.
We apply Privacy by Design in our Software Development lifecycle and we determine, map and document how our products process personal information. Our Privacy by Design is based on a Privacy Decision Framework. Product managers apply the Framework to develop privacy compliant product requirements.
Data location and data transfer
We are a global company and we understand our customers’ desire to control the location of their data. For many of our products and services, the system administrator has the ability to configure products and services so that they process data only within a chosen region.