Support Policies

Overview of service and support options available to you.

The Expedition Transformation and Best Practices Adoption Tool helps to improve your security posture by comparing the device and policy configurations against the Palo Alto Networks Best Practices Adoption Tools and automatically identify and provide remediation recommendations.

Premium Plus Support ensures your business continues to operate at peak performance and your business functions are kept secure and available.

Learn about the Palo Alto Networks Cybersecurity Academy Program

Overview of the Resident Engineer program, which provides you with extended on-site resources for deploying and using the Palo Alto Networks next-generation firewall.

Palo Alto Networks and our Authorized Support Center (ASC) partners are there to quickly and proficiently resolve any technical support issues or challenges that may arise.