Support Policies




Recommended Resources

Palo Alto Networks Support Services Datasheet

Overview of service and support options available to you.
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Expedition Transformation & Best Practices Adoption Tool

The Expedition Transformation and Best Practices Adoption Tool helps to improve your security posture by comparing the device and policy configurations against the Palo Alto Networks Best Practices Adoption Tools and automatically identify and provide remediation recommendations.
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Palo Alto Networks Premium Plus Support

Premium Plus Support ensures your business continues to operate at peak performance and your business functions are kept secure and available.
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Cybersecurity Academy

Learn about the Palo Alto Networks Cybersecurity Academy Program
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Resident Engineer Datasheet

Overview of the Resident Engineer program, which provides you with extended on-site resources for deploying and using the Palo Alto Networks next-generation firewall.
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Palo Alto Networks Authorized Support Center Program

Palo Alto Networks and our Authorized Support Center (ASC) partners are there to quickly and proficiently resolve any technical support issues or challenges that may arise.
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