Support Policies
- Service Level Agreement
- RMA Process Policy
- Secondary Market Policy
- Third Party Components Support
- End User Agreement
- End User Support Agreement
- Palo Alto Networks Grace Periods
- Lab Units Usage Policy FAQ
- Archived Policies
Recommended Resources
White Paper
Palo Alto Networks UK Telecoms Security Act – Alignment Statement & Security Declaration
This document provides an overview of Palo Alto Networks alignment with the published UK Telecommunications Security Act Code of Practice - Assessing the Security of Vendor Equipment.
Datasheet
Prevention-based Architecture Transformation Checklist
prevention-based architecture, transformation, professional services
Datasheet
Migration Service from Traps ESM to Traps Management Service
Palo Alto Networks offers professional services to help you transition from your existing Traps Endpoint Security Management (ESM) implementation over to cloud-based Traps Management Service (TMS).
References and Case Studies
Global Employment Solutions Case Study - Palo Alto Networks Prisma SD-WAN
Global Employment Solutions can deploy sites faster with Prisma SD-WAN.
White Paper
Revolutionize NGFWs and CASB App-ID with Machine Learning
In this white paper we bring to you Palo Alto Networks’ point of view on why revolutionizing the Next-generation Firewall and CASB App-ID with machine learning is vital for SaaS Security.