Playtika has been a pioneer in the games industry for over a decade and has more than 34 million monthly active users. The Israel-based multinational organisation are continually adding innovative games with challenges and thrills at every twist and turn.
With customer numbers rising, new games being added, and business acquisitions closed, the organisation processes over 9 TB of data daily. Much of this is derived from gaming analytics, live operations, and performance marketing – and it all needs to be safeguarded. For example, production gaming servers need to be secure with clear visibility into who accesses which games and potential vulnerabilities.
With a relentless pace of gaming innovation, Playtika needs to ensure source code is accurate and secure – delays in this area could jeopardise the deployment of new games.
When a cloud-based gaming business is acquired, Playtika needs to monitor the infrastructure, applications, and data to ensure a safe cloud environment.
But Playtika’s lean security operations team were wasting time dealing with manual tasks – like investigating low-level alerts or dealing with false positives. For example: previously, the incident MTTR averaged 3.5 hours.
Playtika’s requirements were to:
Playtika have standardised on the Palo Alto Networks portfolio to prevent successful cyberattacks by using an automated approach to deliver consistent security across cloud, network, and applications.
“From my experience, Palo Alto Networks leads the cybersecurity industry,” says Liran. “The entire portfolio boasts best-in-class capabilities and frictionless integration – and it’s proven in the market to deliver on its promises.”
The portfolio includes:
ML-Powered Next-Generation Firewalls: Deployed in the data centre to defend instantly against zero-day threats. ML controls proactively learn from Playtika data to detect threats.
Cortex XSOAR: Enables an agile, consistent incident response. “XSOAR has been a huge success,” says Liran. “Playbook automation, for example, has transformed deployment across a vast number of security use cases.”
One innovation is the Cortex XSOAR chatbot. If an incident occurs, an automated decision tree determines the subsequent actions, with the chatbot notifying users of progress. Liran explains, “If someone requests a password reset, for instance, the bot asks, ‘Did you request this?’ If they didn’t, a new playbook launches to automate the security process.”
Prisma Cloud: Monitors cloud security posture, detecting and responding to threats. Playtika continuously look to expand their portfolio in the mobile gaming business. When a cloud-based business is acquired, Playtika can use Prisma Cloud to manage the security coverage while transitioning the cloud business to their on-premises environment. During this transition, Prisma Cloud provides continuous, automated monitoring that provides insights into assets, behaviours, and threats. Prisma Cloud provides complete cloud workload protection across hosts, containers, and serverless deployments – throughout the application’s code, build, deploy, and run stages of the lifecycle.
GlobalProtect: Previously, Playtika had multiple security controls on users’ endpoints. Conflicts led to an increasing amount of security “noise” and user frustrations. GlobalProtect replaces complex VPN controls with flexible, secure remote access for users everywhere using the Next-Generation Firewalls (NGFW).
From the firewalls and cloud security to orchestration and remote access, Playtika are seeing the difference Palo Alto Networks are making.
By transforming how 4,000 people connect remotely, Playtika have experienced an almost 100% drop in end-user connectivity complaints. “We used to receive hundreds of complaints a month – now it’s tens,” says Sheinbox. “The VPN performance and user experience are better because we’ve optimised our endpoint security solution.”