We have developed resources to help our customers address the privacy impact of our products. Read our privacy datasheets to learn how our products collect information, what we do with it and how we protect it.
Palo Alto Networks deploys local cloud infrastructure all around the world so our diverse customer base can utilize our cloud-delivered services to secure their organization while meeting data storage preferences.
We deliver support through a range of options, including 24/7 availability, a global network of support centers.
On Thursday, July 16, 2020, the Court of Justice of the European Union issued a ruling regarding two mechanisms used by entities to transfer personal data from the European Economic Area (EEA) to other countries under the General Data Protection Regulation (GDPR). The Court invalidated the EU-U.S. Privacy Shield Framework for transfers to the U.S., while upholding the validity of the Standard Contractual Clauses.
We have evaluated our GDPR and CCPA readiness to address our responsibilities and commitments to our customers with respect to personal information and we have developed resources for our customers’ compliance with GDPR and CCPA.
If you have questions regarding our privacy practices, please email us at email@example.com or write to us at:
Attn: Lily Fang
Data Protection Officer (and in India, a Grievance Officer)
3000 Tannery Way
Santa Clara, CA 95054, USA.
Please include which country and/or state you reside in when you contact us.