Palo Alto Networks Awards & Certifications

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Cortex is the industry's only open and integrated AI-based continuous security platform. It delivers radical simplicity and significantly improves security outcomes through automation and unprecedented accuracy.
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Palo Alto Networks Awards & Certifications

2015, 2016, 2017 & 2018 J.D. Power Certified Assisted Technical Support Program

Palo Alto Networks, Inc. has been recognized by J.D. Power for three consecutive years for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support.

Four Consecutive Years of Award-Winning Global Support from Palo Alto Networks

J.D. Power 2018 Certified Assisted Technical Support Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations.

For more information, visit www.jdpower.com or www.tsia.com.

2015, 2016, 2017 & 2018 TSIA Global Rated Outstanding Assisted Certification

TSIA certification recognizes that Palo Alto Networks has achieved Global Rated Outstanding Assisted Support for a third consecutive year for 2018. Customers can purchase Palo Alto Networks products with confidence knowing that Palo Alto Networks meets the highest industry support standards.

2015 TSIA Worldwide Rated Outstanding Assisted Certification Press Release

Recommended Resources

Product Summary Specsheet

Key features, performance capacities and specifications for all Palo Alto Networks firewalls.

March 16, 2018

What is a denial of service attack (DoS) ?

A Denial-of-Service (DoS) attack is an attack meant to shut down a machine or network, making it inaccessible to its intended users by flooding it with traffic.

January 3, 2018

What is a Zero Trust Architecture?

Businesses who want to prevent the exfiltration of sensitive data and improve their defense against modern cyber threats can consider a Zero Trust architecture.

May 31, 2018

What is an Intrusion Prevention System?

An Intrusion Prevention System (IPS) is a network security prevention technology that examines network traffic flow to detect and prevent vulnerability exploits

January 8, 2018

PA-5200 Series Datasheet

Palo Alto Networks® PA-5200 Series of next-generation firewall appliances is comprised of the PA-5280, PA-5260, PA-5250 and PA-5220.

February 12, 2019

PA-800 Series Datasheet

Palo Alto Networks PA-800 Series next-generation firewall appliances, comprised of the PA-820 and PA-850, are designed to secure enterprise branch offices and midsized businesses.