Palo Alto Networks Awards & Certifications

2015, 2016, 2017 & 2018 J.D. Power Certified Assisted Technical Support Program

Palo Alto Networks, Inc. has been recognized by J.D. Power for four consecutive years for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support.

Four Consecutive Years of Award-Winning Global Support from Palo Alto Networks

J.D. Power 2018 Certified Assisted Technical Support Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations.

For more information, visit www.jdpower.com or www.tsia.com.

2015, 2016, 2017 & 2018 TSIA Global Rated Outstanding Assisted Certification

TSIA certification recognizes that Palo Alto Networks has achieved Global Rated Outstanding Assisted Support for a fourth consecutive year for 2018. Customers can purchase Palo Alto Networks products with confidence knowing that Palo Alto Networks meets the highest industry support standards.

Recommended Resources

What is a Zero Trust Architecture?

Businesses who want to prevent the exfiltration of sensitive data and improve their defense against modern cyber threats can consider a Zero Trust architecture.

June 27, 2019

Product Summary Specsheet

Key features, performance capacities and specifications for all Palo Alto Networks firewalls.

April 18, 2019

Best practices for complete cloud security

The way your business leverages cloud and SaaS technologies evolves each and every day -- including where they access systems and data from. As a result, many security and technology executives find it a challenge to strike the right balance between speed and risk. If you’re looking for ideas and best practices to ensure consistent, comprehensive security without adding additional complexity, check out our Prisma resource center for tips and best practices to inform how your next step in your cloud security journey.

May 29, 2019

PA-800 Series Datasheet

Palo Alto Networks PA-800 Series next-generation firewall appliances, comprised of the PA-820 and PA-850, are designed to secure enterprise branch offices and midsized businesses.

February 12, 2019

PA-5200 Series Datasheet

Palo Alto Networks® PA-5200 Series of next-generation firewall appliances is comprised of the PA-5280, PA-5260, PA-5250 and PA-5220.

February 12, 2019

PA-3200 Series Datasheet

Palo Alto Networks® PA-3200 Series of next-generation firewalls comprises the PA-3260, PA-3250 and PA-3220, all of which are targeted at high-speed internet gateway deployments. The PA-3200 Series secures all traffic, including encrypted traffic, using dedicated processing and memory for networking, security, threat prevention and management.