Palo Alto Networks Awards & Certifications

2015, 2016, 2017 & 2018 J.D. Power Certified Assisted Technical Support Program

Palo Alto Networks, Inc. has been recognized by J.D. Power for four consecutive years for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support.

Four Consecutive Years of Award-Winning Global Support from Palo Alto Networks

J.D. Power 2018 Certified Assisted Technical Support Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations.

For more information, visit www.jdpower.com or www.tsia.com.


2015, 2016, 2017 & 2018 TSIA Global Rated Outstanding Assisted Certification

TSIA certification recognizes that Palo Alto Networks has achieved Global Rated Outstanding Assisted Support for a fourth  consecutive year for 2018. Customers can purchase Palo Alto Networks products with confidence knowing that Palo Alto Networks meets the highest industry support standards.

 




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