Palo Alto Networks Awards & Certifications

2015 - 2020 J.D. Power Certified Assisted Technical Support Program

Palo Alto Networks, Inc. has been recognized by J.D. Power for six consecutive years for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support.

Six Consecutive Years of Award-Winning Global Support from Palo Alto Networks J.D. Power 2020 Certified Assisted Technical Support Program, developed in conjunction with TSIA. Based on the successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations.

For more information, visit www.jdpower.com or www.tsia.com.

2015 - 2020 TSIA Global Rated Outstanding Assisted Certification

TSIA certification recognizes that Palo Alto Networks has achieved Global Rated Outstanding Assisted Support for a sixth consecutive year for 2020. Customers can purchase Palo Alto Networks products with confidence knowing that Palo Alto Networks meets the highest industry support standards.

Palo Alto Networks Recognized for Innovation in Customer Portals

Palo Alto Networks recently won the TSIA 2019 STAR Award for Innovation in Customer Portals. The judges recognized Palo Alto Networks for its use of artificial intelligence and machine learning to deliver an exceptional customer experience.



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References and Case Studies

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Advanced Info Service had a traditional SIEM tool, with many incidents to manage on traditional CSOC processes. In order to manage incidents properly, AIS needed to have a ticketing information management system.

References and Case Studies

Infosys delivers security at scale with automation from Cortex XSOAR

Infosys, a global leader in next-generation digital services and consulting, rises to the challenge of 1M events per second by turning to Cortex XSOAR to automate and orchestrate its Cyber Defense Center operations worldwide.

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What is a denial of service attack (DoS) ?

A Denial-of-Service (DoS) attack is an attack meant to shut down a machine or network, making it inaccessible to its intended users.

References and Case Studies

Inspira’s Cyber Fusion Centers automate incident response with Cortex XSOAR

Optimized frameworks result in automation, orchestration, and faster response time for incident management, benefitting end customers.

Datasheet

PA-400 Series

Palo Alto Networks PA-400 series ML-Powered NGFW (PA-460, PA-450, PA-440) brings Next Generation Firewall capabilities to distributed enterprise branch offices, retail locations, and midsize businesses.

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What is a Zero Trust Architecture

Zero Trust has become one of cybersecurity’s most used buzzwords. It’s imperative to understand what Zero Trust is, as well as what Zero Trust isn’t.

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