Palo Alto Networks, Inc. has been recognized by J.D. Power for four consecutive years for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support.Four Consecutive Years of Award-Winning Global Support from Palo Alto Networks
J.D. Power 2018 Certified Assisted Technical Support Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations.
TSIA certification recognizes that Palo Alto Networks has achieved Global Rated Outstanding Assisted Support for a fourth consecutive year for 2018. Customers can purchase Palo Alto Networks products with confidence knowing that Palo Alto Networks meets the highest industry support standards.