Effective September 21, 2026, Palo Alto Networks is announcing the End-of-Life (EOL) for Prisma Access Panorama Cloud Services Plugin version 6.0 and all prior versions, effective February 28, 2027.
Full support for legacy Cloud Services Plugin versions (6.0 and prior) will continue through February 27, 2027. New hotfix updates will no longer be generated for plugin versions 6.0 and lower, starting September 30, 2026. Customers currently running these older versions are required to upgrade to the latest supported plugin available in the Customer Support Portal.
Additionally, Palo Alto Networks is introducing a 18-Month Lifecycle Policy for all future releases of the Prisma Access Panorama Cloud Services Plugin.
End of Life for Panorama-based Prisma Access multi-tenancy for New customers
To ensure our customers and partners continue to benefit from the most advanced and scalable cloud management capabilities, we are evolving our approach to Prisma Access multi-tenancy.
Effective April 15, 2026, Panorama-based Prisma Access multi-tenancy will no longer be available for new (greenfield) deployments.
No impact to existing customers: Organizations currently using Panorama multi-tenancy may continue operating with full support, with no required changes to their environments or day-to-day operations.
Ongoing support commitment: Existing deployments will remain fully supported. However, as innovation shifts toward next-generation platforms, certain features introduced after April 15, 2026, may be available exclusively through the newer Strata Cloud Manager (SCM) platform.
Recommendation: We strongly recommend migrating from Panorama multi-tenancy to SCM multi-tenancy to take advantage of future enhancements and capabilities. Please contact your Palo Alto Networks account team for more details on the migration process.
For new customers and partners onboarding new deployments, we recommend SCM multi-tenancy. This platform delivers:
Enhanced capabilities and faster access to new innovations
Deeper integrations across the Strata portfolio
A more intuitive, streamlined management experience designed for scale
By adopting SCM platform from day one, customers can take advantage of the latest functionality while simplifying operations and preparing for future growth.
This platform evolution reflects our continued commitment to our customers and partners, prioritizing operational simplicity, long-term scalability, and a future-ready cloud management experience.
End of Life for Prisma Access Panorama Cloud Services Plugin Versions
Effective December 15, 2025, Palo Alto Networks announces the End-of-Life for all Prisma Access Panorama Cloud Services Plugin versions prior to 5.2 on April 30, 2026. We will continue to support the legacy Cloud Services Plugin versions through April 29, 2026. Existing customers on older plugin versions are required to upgrade to the latest Panorama Plugin versions available in the Customer Support Portal.
Palo Alto Networks is announcing the End-of-Sale (EOS) and End-of-Life (EOL) for its Cloud Security Service Providers (“CSSP”) program. This decision is part of our ongoing effort to streamline our offerings and provide a more unified and scalable platform for our partners.
Affected SKUs
All PAN-VM-**SP**-BND-YU/MU/HU SKUs under CSSP program such as:
PAN-VM-100-SP-PREM-BND2-YU,
PAN-VM-50-SP-PREM-BND2-YU etc.
Key Dates
End-of-Sale (EOS): April 1, 2026. After this date, no new CSSP licenses can be purchased.
End-of-Life (EOL): October 1, 2026. On this date, all CSSP services will cease to be supported.
Action Required for Partners
To ensure a smooth transition and maintain uninterrupted service for your customers, all partners participating in the authorized CSSP program must migrate their licenses to either the new Managed Security Service Provider (MSSP) Pay-as-you-go (PAYG) SKU (reach out to mssp_payg_support@paloaltonetworks.com) or Software NGFW Credits.
The MSSP PAYG model provides a flexible, scalable, and consumption-based licensing structure that is better aligned with the needs of modern security service providers.
Products eventually reach their natural end of life for various reasons including new and better technologies becoming available, marketplace changes, or source parts and technologies are unavailable. This is part of any technology product’s lifecycle. It is Palo Alto Networks goal to make this process as seamless as possible for you and our partners, and to provide as much visibility into what you can expect during the process.
End of Life for Threat Management (including QRadar) SaaS Products acquired from IBM
Effective April 14, 2025, Palo Alto Networks announces the End of Sale and End of Life for the Threat Management (including QRadar) Software as a Service (“SaaS”) products acquired from International Business Machines Corporation (“IBM”) on August 31, 2024 (“QRadar SaaS Products”). Palo Alto Networks will continue to honor existing subscriptions and support obligations for QRadar SaaS Products through the earlier of (i) the end of the applicable QRadar SaaS Product’s subscription term or (ii) the applicable End of Life Date. Existing QRadar SaaS Product customers may renew their applicable QRadar SaaS Product subscription(s), as long as such renewal term ends on or before the applicable End of Life Date. Please refer to End of Sale Announcements and Software End of Life Dates for a full list of all impacted products and End of Life Dates.
Effective March 7, 2024 Palo Alto Networks announces an End-of-Sale (EOS) and End-of-Life (EOL) for all Zycada Networks products. As part of the announcement, the EOS is effective immediately and no new orders or renewals for any Zycada products or services will be accepted, and Zycada will not be releasing any new features. For existing Zycada customers with a valid support contract or license in effect as of March 7, 2024, Zycada will honor all current subscription and support contracts through the end of the current term of such contracts. As of October 1, 2024, all Zycada products will be fully decommissioned and will no longer be supported.
End of Sale for Cider Security Today, July 7, 2023, Palo Alto Networks is announcing an End-of-Sale for all Cider Security products effective immediately. We will continue to support existing Cider Security products through March 29, 2024, as applicable. Customers interested in application security functionality can contact their Palo Alto Networks sales representative to learn more about our Prisma Cloud platform.
As of 31 December 2022, Bridgecrew standalone was made End-of-Sale (EOS), and Palo Alto Networks will no longer allow for renewals of Bridgecrew standalone. Palo Alto Networks customers that are using this offering should migrate to Prisma Cloud Enterprise Edition. Bridgecrew customers will be supported through the end of the year, 31 December 2023.
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Automating security tasks has long been a priority for security leaders, driven by growing network complexity, a proliferation of human and machine identities, and a shortage of skilled defenders. This was highlighted in a recent IDC survey, where security automation was the number one European CISO investment priority for 2025. Automation in a SOC offers the prospect of greater cost efficiency, reduced manual tasks, improved threat detection and response, and ultimately better risk management. These are highly attractive benefits for organizations who are migrating to cloud or pursuing a cloud-first strategy, and CISOs in these organizations are attracted to the visibility and scalability offered by cloud-first SOCs. So how can UK Public Sector organizations improve the automation of security operations, and how will this change as SOCs are increasingly cloud-first? And, in this future environment, when is a human in the loop – or a machine – preferable or essential? Listen now, to experts from IDC and Palo Alto Networks who discussed the key challenges to SOC automation and offered recommendations for UK public sector security leaders.
Join TechUK, Palo Alto Networks and Digital Health for an insightful discussion on the role of the supply chain in protecting the NHS. The NHS Cyber Security Charter is not ‘just another checklist’; it is a vital mandate to safeguard patients and systems following catastrophic attacks like WannaCry and Synnovis. Join our 50-minute panel discussion on the true financial and reputational impact of cyber risk and learn how as a supplier to the NHS, you can move beyond baseline compliance. We will touch on a Zero Trust approach and how to leverage platformisation. Discover how consolidation eliminates complexity and security gaps, reduces Total Cost of Ownership, and positions your organisation as a resilient, indispensable strategic partner to the NHS.
Join us for the Secure Access Service Edge (SASE) Ultimate Test Drive, where you will get hands-on experience with Palo Alto Networks Prisma Access. Global expansion, mobile workforces, and cloud computing are shifting the locations of your applications, data, and users. These changes introduce new opportunities, but they also introduce new vectors for cybersecurity risk. Get the protection you need, where you need it, with Palo Alto Networks Secure Access Service Edge (SASE) - Prisma Access. Prisma Access delivers the networking and security that organizations need in a purpose-built cloud-delivered infrastructure. Prisma Access acts as a firewall service that protects branch offices and mobile users from threats while also providing the security services expected from a next generation firewall. In this Ultimate Test Drive, you will: Protect remote networks and mobile users in a consistent manner, wherever they are. Provide connectivity and security in order to access all your applications. See the flexibility and cloud scalability to handle your changing requirements. *Please note: If the class is full, we have plenty of other dates to choose from. Click here to view other times.
The surge in advanced attackers has created a need for SecOps to understand, quickly respond to and hunt the most sophisticated threats inside your organization. Join this 3 hour hands-on investigation and threat hunting virtual bootcamp to boost your skills and learn how to use Cortex XDR to stop sophisticated attacks by: Creating custom rules to alert on suspicious behavior Accelerating threat hunting with enriched, contextualized data Quickly investigating the root cause & attack chain of endpoint alerts Applying machine learning & behavioral analytics to find the most elusive threats Walk away with a clear plan to continually improve the effectiveness and accuracy of investigations and threat hunting at your organization. This session is ideal for security analysts of all experience levels, including security operations/SOC staff, incident responders and threat hunters. Prerequisite: Participants must bring a laptop with the latest version of Google Chrome.
Join our Security Operations Ultimate Test Drive to see how Palo Alto Networks Cortex® SecOps platform helps security teams automate threat detection, investigation and response. In this hands-on virtual session, you'll work directly with the unified, AI-driven Cortex platform featuring Cortex XSIAM® and Cortex XDR® to tackle real-world security scenarios and stop threats at machine speed across endpoint, identity and email attack surfaces. During this virtual hands-on workshop, you'll: Detect and Mitigate Remote Code Exploits: Launch and investigate live attack chains including unauthenticated RCEs and see how Cortex XDR detects and prevents post-exploitation activity. Uncover Identity Threats: Leverage Cortex XSIAM’s ITDR (Identity Threat Detection and Response) capabilities to investigate advanced privilege escalation. Triage Email Attacks: Analyze phishing campaigns natively via the Advanced Email Security Command Center. Automate Vulnerability Management: Review vulnerability analysis on Linux servers and observe how automated exploit policies mitigate risks. Experience a Unified SOC: Discover how the integrated platform eliminates telemetry silos by leveraging AI to correlate disparate data and alerts into a single, comprehensive incident view. Space is limited. Reserve your spot today.