Apollo Tyres unifies security and slashes MTTR with Palo Alto Networks

SUMMARY

Headquartered in Gurgaon, India, Apollo Tyres Ltd. has manufactured and sold tires since its inception in 1972. Over the years, the company has grown by orders of magnitude, establishing a footprint across the globe.

As Apollo Tyres embarked on a digitalization, AI/ML, and cloud-first journey, several key cybersecurity issues came into view. Head of Global Cyber security and Infrastructure Mansi Thapar and her team were tasked with replacing legacy security tools with effective solutions to protect the business across 19,000 employees in over 200 offices.

RESULTS

4-minute

MTTR, down from 4 days

25%

CapEx cost savings

40%

reduction in application latency

9 to 1

vendor consolidation
CHALLENGE

Legacy tools. Operational complexities. High MTTR.

Apollo Tyres was grappling with several challenges in its security landscape that resulted in increased costs and rising security risks.

  • Outdated point product security tools were obscuring visibility and requiring increasingly complex management.
  • Lack of security consolidation across geographies added to complexity and increased labor.
  • Poor visibility and inconsistent policies between on-prem and cloud security raised the risk of misconfigurations, vulnerabilities, and attacks.
  • High mean time to detect (MTTD) and mean time to respond (MTTR) left the organization at risk.

“We have chalked out a path to frictionless zero trust security over the next three years. With AI/ML-driven inspection at scale, the enterprise browser will help us level up, paving the way for Apollo Tyres to browse bravely.”

– Mansi Thapar

Head - Global Cyber security and Infrastructure,
Apollo Tyres

SOLUTIONS

Seamless network security, comprehensive cloud security, and unified management.

Apollo Tyres partnered with Palo Alto Networks® to transform its security architecture. The solution spans network security, cloud protection, and unified management—delivering the needed visibility, control, and efficiency needed to support the company’s continuing growth.

  • Streamlined incident response reduces MTTR from 4 days to 4 minutes

    With 200-plus offices and disjointed solutions, MTTR had been lagging at an average of four days. By centralizing and unifying protection, the implementation of Prisma Access across all locations reduced MTTR to four minutes. The solution’s automated management capabilities have freed up even more time, enabling the security team at Apollo Tyres to focus on critical operations.

  • Improved user experience with 40% reduction in application latency

    Latency was another significant challenge for Apollo Tyres, with nine security applications running multiple content security policies. The team decided to look at a cloud-first strategy, deploying Prisma Cloud as its cloud-native application protection platform (CNAPP). The latencies have now been eliminated, improving the user experience with greater speed and responsiveness. As a result, Apollo Tyres now has higher engagement, smoother interactions, and better retention rates.

  • Anytime, anywhere protection helps realize 25% CapEx savings

    By securing access to business-critical applications from any device and enabling the sales team to transition to a work-from-home model, Prisma Access has eliminated the need for hardware provisioning, reducing capital expenditures by 25%. Additionally, by isolating corporate data, the site onboarding timeline has been reduced from four weeks to five days. With such efficient onboarding of employees and partners, network and manageability costs have been reduced by 30%.

  • Assured regulatory and data compliance

    Apollo Tyres has TISAX certification, a global information security standard for the automotive industry. Additionally, as a manufacturing company, protecting its own IP and that of its OEM partners is paramount. As Thapar says, “It may be a cliché, but the truth is that data is the new oil. Partnering with a reputed security partner like Palo Alto Networks keeps our data safe.” Prisma Access helps Apollo Tyres maintain data and regulatory compliance.

  • A platform built for modern work

    By taking a platform approach with Palo Alto Networks, Apollo Tyres has transformed security operations from the ground up. The integrated solution provides centralized, single-pane-of-glass visibility across the global infrastructure, while AI and automation dramatically simplify security management. With corporate applications now secured and zero trust implemented across the network, the team has even enabled bring-your-own-device (BYOD) capabilities—giving employees the flexibility to work from personal devices while maintaining robust security controls that protect both corporate data and intellectual property.

  • Scaling security alongside growth.

    Looking ahead, Apollo Tyres continues to strengthen its security posture. With Prisma Browser adoption in the works, the company will soon be able to inspect and decrypt traffic at the browser level—providing enhanced protection against phishing attacks, malicious downloads, and compromised websites. As Apollo Tyres continues its digital transformation and global expansion, this comprehensive approach positions it to scale security seamlessly alongside business growth.