Disconnected tools created visibility gaps no remote-first business could afford.
As a fully remote, globally distributed business, Globalgig needed a security posture that could keep pace, but its existing stack was coming up short. Challenges included:
- Fragmented visibility across users, devices, and traffic due to the use of multiple disparate security tools that were not tightly integrated.
- High operational overhead resulting from managing inconsistent security controls across a highly distributed workforce.
- Unmanaged devices and bring-your-own-device (BYOD) environments in a 100% remote workforce that required smooth user experiences.
- Compliance reporting bottlenecks requiring manual effort to gather evidence across different platforms.
- Emerging AI risk of data leakage and shadow AI use as employees increasingly interacted with public GenAI platforms.
"Trust is critical. AI security is evolving rapidly, and we view Palo Alto Networks as a long-term partner with both the scale and roadmap to adapt as threats change."
— Gina Nomellini
COO, Globalgig
A unified zero trust architecture.
Where Globalgig once managed a patchwork of disconnected tools, it now operates a cohesive security architecture that secures every user and device, simplifies compliance, and provides the guardrails needed to adopt AI with confidence.
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Securing the global distributed workforce with Prisma Access
Globalgig first recognized the power of the Palo Alto Networks platform through its role as a reseller. After seeing its success, Globalgig adopted the technology internally to secure its fully remote workforce. At the center of this strategy is Prisma Access, which delivers scalable and secure connectivity for a global team by enforcing consistent security policies wherever users work. With standardization on a SASE-first architecture, Globalgig replaced manual VPN management and endpoint exceptions with a streamlined, secure access model that supports its scattered teams all over the world.
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Frictionless web security and AI enablement with Prisma Browser
To address the challenges of Bring Your Own Device (BYOD) and third-party contractor access within a 100% remote workforce, Globalgig implemented Prisma Browser to move security enforcement directly to the user’s primary workspace. This browser-level security enables Globalgig to safeguard SaaS adoption and reduce IT overhead without requiring full device management on unmanaged endpoints. By capturing comprehensive audit trails and session recordings, Prisma Browser simplifies administrative workflows while strengthening the company’s overall compliance and forensic capabilities. By collecting all user activity, session logs, and explicit audit trails, the platform significantly enhances forensic visibility and compliance posture while simultaneously driving down operational costs. While users enjoy a familiar, frictionless experience, the organization gains granular control over web use, eliminates local data storage, and establishes essential guardrails for GenAI adoption, allowing the team to monitor usage patterns and prevent proprietary data from being leaked into public AI platforms.
“Prisma Browser helped us identify risks that were already in play. It also helps us visualize and remediate any new risks that come up day-to-day.”
— Matt Prime
Director of IT, Cybersecurity & Data,
Globalgig
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Enhancing data protection with SaaS security
Globalgig uses a layered defense to protect sensitive proprietary information like pricing models and network designs from unintended exposure. With SaaS security, the organization enforces granular SaaS and GenAI access policies and monitors risky exposures of sensitive data in real time. These capabilities help support privacy and regulatory compliance requirements by improving visibility, enforcing data handling policies, and reducing the risk of unauthorized sharing or unintentional data transfers. Together, these features ensure that as AI adoption and SaaS usage accelerate, corporate innovation initiatives remain protected from malicious data leaks, unintentional data sharing risks, and compliance challenges.
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Unified observability through Strata Cloud Manager
The operational efficiency of Globalgig’s security stack is anchored by Strata Cloud Manager, which provides a single dashboard for managing Prisma Access and Prisma Browser. Strata Cloud Manager has transformed compliance from a manual burden into a streamlined process, allowing the team to download real-time dashboards as evidence for external auditors. This consolidation simplifies ongoing maintenance, reduces the number of disparate tools the security team must monitor, and allows for faster remediation of identified threats across the global network.
“Strata Cloud Manager simplifies our compliance auditing. We can easily demonstrate that all users are onboarded to these products and in full compliance with the standards required to maintain our security accreditations.”
— Jeremy McPherson
SVP Operations, Globalgig
Securing the AI-driven future with Prisma AIRS.
Globalgig views Palo Alto Networks as a long-term strategic partner essential to its AI transformation. As a key component for its agentic security roadmap, Globalgig is implementing Prisma AIRS to protect its corporate innovation initiatives and AI-driven processes. “It’s a perfect fit for our software development house, which is building an entire platform on agentic AI,” says Jeremy McPherson, SVP of Operations. “We need a tool that can monitor what those agents are doing and how they’re being created.” The solution will provide runtime protection for AI workloads and ensure resilience against adversarial attacks through real-time behavioral analytics. By packaging this advanced security into its enterprise offerings, Globalgig continues to lead the market, ensuring that as it scales, its global operations remain secure, compliant, and future-ready.
“We view Palo Alto Networks as a trusted security partner rather than just a vendor. Their platform approach, continued innovation (particularly around AI security), and strong alignment with zero trust principles make them a core part of Globalgig’s security strategy.”
— Gina Nomellini
COO, Globalgig
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