This service description document (“Service Description” or “SD”) outlines the Palo Alto Networks’ OT Incident Response Retainer, which is sold alongside the Unit 42® cybersecurity expertise retainer offering. This service designates hours for customers with an OT environment in the event of a cybersecurity incident.
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Products and Services
- AI-Powered Network Security Platform
- Secure AI by Design
- Prisma AIRS
- AI Access Security
- Cloud Delivered Security Services
- Advanced Threat Prevention
- Advanced URL Filtering
- Advanced WildFire
- Advanced DNS Security
- Enterprise Data Loss Prevention
- Enterprise IoT Security
- Medical IoT Security
- Industrial OT Security
- SaaS Security
- Next-Generation Firewalls
- Hardware Firewalls
- Software Firewalls
- Strata Cloud Manager
- SD-WAN for NGFW
- PAN-OS
- Panorama
- Secure Access Service Edge
- Prisma SASE
- Application Acceleration
- Autonomous Digital Experience Management
- Enterprise DLP
- Prisma Access
- Prisma Browser
- Prisma SD-WAN
- Remote Browser Isolation
- SaaS Security
- AI-Driven Security Operations Platform
- Cloud Security
- Cortex Cloud
- Application Security
- Cloud Posture Security
- Cloud Runtime Security
- Prisma Cloud
- AI-Driven SOC
- Cortex XSIAM
- Cortex XDR
- Cortex XSOAR
- Cortex Xpanse
- Unit 42 Managed Detection & Response
- Managed XSIAM
- Next-Generation Identity Security
- Privileged Access Management
- Identity and Access Management
- Endpoint Privilege Manager
- Identity Governance
- Workforce Password Management
- Agentic Identities
- Secrets Management
- Unified Secrets Governance
- Application Credentials Delivery
- Vendor Privileged Access
- Threat Intel and Incident Response Services
- Proactive Assessments
- Incident Response
- Transform Your Security Strategy
- Discover Threat Intelligence
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