Firewall appliances require 24/7/365 uptime to provide effective network protection. When the network is down, troubleshooting infrastructure often requires personnel to locally access console ports via the command line interface. Administrators have limited time and resources which are not always sufficient during network outages or device failures across large enterprises. This inevitably increases downtime and operating costs when trouble tickets and truck-rolls must be initiated to visit remote branch offices in order to restore network services.
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