INCIDENT RESPONSE SERVICES

Unit 42 Retainer

With a Unit 42 Retainer in place, our experts become an extension of your team – well-versed in your environment so they can respond quickly and accurately should an incident occur. Put us on speed dial, and we’ll be ready to assist at a moment’s notice.
BENEFITS

Initiate your response within minutes


The clock starts immediately after identifying a potential breach. But if you can’t determine the root cause and contain the breach right away, your adversary will be back in your environment again in no time. A Unit 42 Retainer means our incident response team is on speed dial, helping you respond faster so you can minimize the impact of an attack and get back to business sooner.

SERVICE FEATURES

Put Unit 42 Experts on Speed Dial


With a Unit 42 Retainer in place, our experts become an extension of your team – available on speed dial – any time you need assistance.

PREPAID HOURS

SLA-DRIVEN INCIDENT RESPONSE
SLA-DRIVEN INCIDENT RESPONSE

SLA-DRIVEN INCIDENT RESPONSE

PREARRANGED COMMUNICATION CHANNEL
PREARRANGED COMMUNICATION CHANNEL

PREARRANGED COMMUNICATION CHANNEL

ACCESS TO CYBER RISK MANAGEMENT SERVICES
ACCESS TO CYBER RISK MANAGEMENT SERVICES

ACCESS TO CYBER RISK MANAGEMENT SERVICES

PREDEFINED PROCESSES AND PLAYBOOKS
PREDEFINED PROCESSES AND PLAYBOOKS

PREDEFINED PROCESSES AND PLAYBOOKS

EXPERT THREAT BRIEFING
EXPERT THREAT BRIEFING

EXPERT THREAT BRIEFING

METHODOLOGY

An intelligence-driven approach to incident response

SCOPE

Define engagement scope

Assess the breadth, severity and nature of the security incident.

INVESTIGATE

Fully understand the incident

Our experts use advanced tools for evidence collection, detection and analysis to flag IoCs, TTPs and other clues.

SECURE

Contain and eradicate

We remove the threat with custom eradication strategies and provide 24/7 monitoring against new malicious activity.

SUPPORT & REPORT

Findings and response assistance

Get a detailed investigation report as well as guidance in implementing additional security controls while you get back on your feet.

TRANSFORM

Improve your security posture

Use lessons learned and apply specific improvements to your security approach to protect against future and similar attacks.

Threat Intelligence
WHY UNIT 42

World-renowned security experts, always in your corner


As an industry-leading threat intelligence, cyber risk management and incident response organization, it's our job to help you prepare and respond to some of the most challenging threats so that your team can get back to business faster. As threats escalate, we act as your trusted partner to advise and strengthen your security strategies.

Related resources

REPORT

Gartner: The Complete Market Guide for DFIR Services

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7 Ways an Incident Response Retainer Can Increase Security Resilience7

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Unit 42 IR Services a Strong Performer in the Forrester Wave™

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Go from reactive to proactive

Our consultants serve as your trusted advisors to assess and test your security controls against the right threats, transform your security strategy with an intelligence-informed approach and respond to incidents in record time.
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