Ticketing needs a makeover
Static security ticketing Broader ticketing solutions are designed to be static and are fundamentally at odds with the rapidly changing world of security.
Siloed tools Security teams must coordinate across detection, threat intelligence, enforcement, and collaboration tools during incident response.
Lack of unified metrics Security teams lack the time, flexibility, and centralized data to visualize relevant metrics and track SOC health.
What makes a modern incident management platform?
Today’s threats demand a reimagined and customizable incident management function.
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Manage a centralized ticket repository for all your security alerts—from SIEM and phishing to endpoint and cloud alerts—with automated playbook-driven response across tools and teams for every alert.

Structure incident information in a tailored manner to improve response clarity and speed. Create custom tabs and layouts for every incident type with full role-based access control.

Gain unparalleled visibility into SOC metrics with fully customizable dashboards and reports. Use both out-of-the-box and user-created widgets to visualize any cross-section of incident, indicator, and analyst data.

Have a finger on the pulse of your SOC on-the-go with Demisto’s mobile application. View dashboards and incident queues, assign tasks, and inform stakeholders with chat support.

Engage in real-time investigation of new threats with collaboration, remote execution of third-party commands, and auto-documentation from the Demisto War Room.

Leverage machine learning insights to improve SOC efficiency and enhance workforce productivity. Get suggestions on incident owners, commonly run security commands, related and duplicate incidents, and more.

Manage a centralized ticket repository for all your security alerts—from SIEM and phishing to endpoint and cloud alerts—with automated playbook-driven response across tools and teams for every alert.
Structure incident information in a tailored manner to improve response clarity and speed. Create custom tabs and layouts for every incident type with full role-based access control.
Gain unparalleled visibility into SOC metrics with fully customizable dashboards and reports. Use both out-of-the-box and user-created widgets to visualize any cross-section of incident, indicator, and analyst data.
Have a finger on the pulse of your SOC on-the-go with Demisto’s mobile application. View dashboards and incident queues, assign tasks, and inform stakeholders with chat support.
Engage in real-time investigation of new threats with collaboration, remote execution of third-party commands, and auto-documentation from the Demisto War Room.
Leverage machine learning insights to improve SOC efficiency and enhance workforce productivity. Get suggestions on incident owners, commonly run security commands, related and duplicate incidents, and more.