Case Management
Adapt to any security alert with fully customizable case management.
Cortex XSOAR datasheet Get the free edition Ticketing needs a makeover
Static security ticketing
Broader ticketing solutions are designed to be static and are fundamentally at odds with the rapidly changing world of security.
Siloed tools
Security teams must coordinate across detection, threat intelligence, enforcement, and collaboration tools during incident response.
Lack of unified metrics
Security teams lack the time, flexibility, and centralized data to visualize relevant metrics and track SOC health.
Case Management with Cortex XSOAR
Manage a centralized ticket repository for all your security alerts—from SIEM and phishing to endpoint and cloud alerts—with automated playbook-driven response across tools and teams for every alert.
Structure incident information in a tailored manner to improve response clarity and speed. Create custom tabs and layouts for every incident type with full role-based access control.
Gain unparalleled visibility into SOC metrics with fully customizable dashboards and reports. Use both out-of-the-box and user-created widgets to visualize any cross-section of incident, indicator, and analyst data.
Have a finger on the pulse of your SOC on the go with the Cortex XSOAR mobile application. View dashboards and incident queues, assign tasks, and inform stakeholders with chat support.
Investigate new threats in real time with collaboration, remote execution of third-party commands and auto-documentation from the Cortex XSOAR virtual War Room.
Leverage machine learning insights to improve SOC efficiency and enhance workforce productivity. Get suggestions on incident owners, commonly run security commands, related and duplicate incidents, and more.
Manage a centralized ticket repository for all your security alerts—from SIEM and phishing to endpoint and cloud alerts—with automated playbook-driven response across tools and teams for every alert.
Structure incident information in a tailored manner to improve response clarity and speed. Create custom tabs and layouts for every incident type with full role-based access control.
Gain unparalleled visibility into SOC metrics with fully customizable dashboards and reports. Use both out-of-the-box and user-created widgets to visualize any cross-section of incident, indicator, and analyst data.
Have a finger on the pulse of your SOC on the go with the Cortex XSOAR mobile application. View dashboards and incident queues, assign tasks, and inform stakeholders with chat support.
Investigate new threats in real time with collaboration, remote execution of third-party commands and auto-documentation from the Cortex XSOAR virtual War Room.
Leverage machine learning insights to improve SOC efficiency and enhance workforce productivity. Get suggestions on incident owners, commonly run security commands, related and duplicate incidents, and more.
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