Frequently asked questions
AutoFocus end-of-sale (EoS) is as of Sept 30, 2022, and end-of-life (EoL) on Sept 30, 2025. Please check out our EoS announcement and policy and EoL Policy.
After many years of successful customer adoption, as our portfolio expands, and we launch newer, better products, the Palo Alto Networks product team has taken the decision to EoS the product. This EoS decision presents an opportunity for our AutoFocus customers to transition to two amazing new products with far more advanced features and functionality.
For customers who use AutoFocus for Threat Intelligence & Research, Security operations and Incident response, the path forward is Cortex XSOAR Threat Intelligence Management which allows security teams to take advantage of:
- A massive repository of Palo Alto Networks threat intelligence with tens of millions of unique malware samples and firewall sessions analyzed daily.
- A platform for unifying, aggregating, scoring and sharing of threat intelligence with playbook-driven automation.
For customers using AutoFocus for DNS dashboards/network security use cases, the path forward is to migrate to AIOps for NGFW where they will get:
- A unified view into the activity seen in their organization across applications, users, threats, and cloud-delivered security subscriptions.
- Advanced URL Filtering.
- WildFire malware detection and analysis.
- DLP dashboards.
AutoFocus products includes any SKUs beginning with PAN-AF-*.
Before Sept 30, 2022 customer can renew their existing AF contract using the renewal SKUs i.e. PAN-AF-1YR-R, PAN-A-ENT-1YR-R, PAN-AF-3YR-R or PAN-AF-ENT-3YR-R. After Sept 30, customers will be allowed to renew for up to a year only using SKUs PAN-AF-1YR-R or PAN-AF-ENT-1YR-R.
Customers with a valid service contract will be provided technical assistance for a period of 3 years following the EoS date.
As of Sep 30, 2022, AutoFocus license will no longer be included with the purchase of Cortex XSOAR TIM.
For the latest list of TIM integrations and playbooks, do a search on keyword ‘TIM’ in the playbook section in XSOAR Marketplace.
TIM is a powerful threat intelligence platform with highly actionable threat data from Unit 42 that can not only identify and discover new threats but also automate operations based on findings.To explore the product further, check out the datasheet, introductory video, and XSOAR Live community, or signup for a virtual hands on workshop.
AIOps for NGFW revolutionizes firewall operations with comprehensive visibility to elevate security posture and proactively maintain deployment health.
AIOps for NGFW is available in two versions - a starter free tier and a paid premium tier for NGFW customers.
For more information, check out the AIOps for NGFW introductory video (3 min), solution brief onboarding steps in Live Community or reach out to your Palo Alto Networks sales rep.
Please reach out to your Palo Alto Networks account manager if you have additional questions.