Helping Diamond Crystal Brands

Jan 08, 2020
2 minutes
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Diamond Crystal Brands logo

For over 50 years Savannah, GA-based Diamond Crystal Brands has been providing an extensive range of products and solutions in the foodservice industry.


We had the pleasure of working with IT Director Arlete Bacon and her team to provide reliable and affordable solutions to manage the company’s business-critical apps and keep everything up andrunning to their branch locations in three states, including Georgia, Iowa, and California. This is crucial as first-generation SD-WAN and hardware-based approaches to the delivery of infrastructure services in the branch are broken.

According to Arlete, “With a team of five, we looked to partners to be our boots on the ground. We needed assistance in managing our business-critical apps and making sure everything was running the way it should. We were introduced to CloudGenix and experienced, from day one, a partner that is collaborative and easy to work with. This was the easiest installation I’ve done in my 30-year career, and with CloudGenix we have experienced a 35 percent cost reduction and productivity gains. We spend less time trying to make things work and more time on other IT needs.”

We worked with Arlete to deliver SD-WAN that is unconstrained and highly reliable. Now her team has deep application, network visibility, and better system-wide analytics and benefits from unparalleled productivity gains and cost savings compared to gen-1 SD-WAN alternatives.

We value our customers like Diamond Crystal Brands and look forward to continuing to serve them. We will continue to change the model of branch infrastructure services delivery from hardware appliances to cloud-delivered services. Unlike legacy vendors that are trying to bundle mediocre security or WAN optimization with SD-WAN, we will help our customers enable digital transformation in the branch.

Read the full Diamond Crystal Brands story here.

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