Ed Metcalf

Palo Alto Networks’ Global Customer Services (GCS) organization gives Prisma Access customers the confidence needed to ensure the best security outcomes. Global expansion, mobile workforces, and cloud computing are changing the ways …

The right level of support plays a foundational role in securing our customers’ success. Platinum Support provides our fastest response times yet.

For the fourth year in a row, Palo Alto Networks has achieved certification from J.D. Power Certified Assisted Technical Support Program by meeting certification requirements and even exceeding certification scores. This distinction …